「The property was absolutely beautiful but that being said we had some major issues. First off you need a serious 4wd vehicle to even get to the property and had no idea before. Luckily we had a 4wd suv and it barely made it. Once we got there the staff was very nice and welcoming. The property was beautiful and we were very impressed. We were told we were getting upgraded because the resort was empty. We asked if the pool in the upgrade was heated since we had previously requested the outdoor...
「Was charged an additional USD$300 of tourist tax because I booked the hotel room without breakfast (I need to attend breakfast meetings with business partners at other places), thus the Hotel told me I failed to fulfil the criteria of a "package" required by the Colombian government for tax exemption. The hotel said they only offer room+breakfast but Hotels.com sells the breakfast as an option. The cost of breakfast for all 5 days will be much less than the tax charged. The confirmation letter...