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Reviews of Ascott Raffles City Chongqing

4 out of 5
Ascott Raffles City Chongqing
No 6 Jiesheng Street, Yuzhong District, Chongqing, Chongqing

Reviews

9.2

Wonderful

Rating 10 - Excellent. 20 out of 29 reviews" "
Rating 8 - Good. 7 out of 29 reviews" "
Rating 6 - Okay. 0 out of 29 reviews" "
Rating 4 - Poor. 1 out of 29 reviews" "
Rating 2 - Terrible. 1 out of 29 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Yiqing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Jason WANG on 2 Apr 2024
Dear Guest,Thank you for taking the time to share your stay experience at Ascott Raffles City Chongqing!It is very encouraging for us to know that you had some delightful moments during your stay and most importantly, that you felt home-away-from-home!We thank you again for your 4 tar comments and look forward to welcoming you back at any one of our serviced residences.

10/10 Excellent

William

Stayed 1 night in Jan 2024
Response from Guest Service on 3 Apr 2024
Dear valued guest, thank you for taking the time to share your recent stay experience with us at Ascott Raffles City Chongqing. We are glad to hear you had enjoyed your stay and we look forward to hosting you again in Chongqing! We wish you a wonderful day ahead. Thank you. Yours sincerely,

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Jason WANG on 23 Jan 2024
Dear valued guest, thank you for taking the time to share your recent stay experience with us at Ascott Raffles City Chongqing. We are glad to hear you had enjoyed your stay and we look forward to hosting you again in Chongqing! We wish you a wonderful day ahead. Thank you. Yours sincerely,

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Aircon management in the room is complex - fixed temperature which is too warm in late December. Needed and provided a fan in the room.
Stayed 5 nights in Dec 2023
Response from Guest Service on 23 Jan 2024
Dear Guest,Thank you for taking the time to share your stay experience at Ascott Raffles City Chongqing!It is very encouraging for us to know that you had some delightful moments during your stay and most importantly, that you felt home-away-from-home!about the air condition problem, we already reported to our residence manager and offer the heating and AC both from Dec,sorry for the inconvenience caused for you.We thank you again for your valued suggestions and look forward to welcoming you back at any one of our serviced residences.

8/10 Good

Hong

Stayed 2 nights in Dec 2023
Response from Guest Service on 23 Jan 2024
Dear valued guest, thank you for taking the time to share your recent stay experience with us at Ascott Raffles City Chongqing. We are glad to hear you had enjoyed your stay and we look forward to hosting you again in Chongqing! We wish you a wonderful day ahead. Thank you. Yours sincerely,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay at Ascott ChongQing. Beds are comfortable. Rooms are clean. Front desk and housekeeping staffs are very helpful. Breakfast selections are limited.
Stayed 4 nights in Dec 2023
Response from Guest Service on 23 Jan 2024
Dear valued guest, thank you for taking the time to share your recent stay experience with us at Ascott Raffles City Chongqing. We are glad to hear you had enjoyed your stay and we look forward to hosting you again in Chongqing! We wish you a wonderful day ahead. Thank you. Yours sincerely,

10/10 Excellent

Liew

Stayed 2 nights in Nov 2023
Response from Guest Service on 23 Jan 2024
Dear valued guest, thank you for taking the time to share your recent stay experience with us at Ascott Raffles City Chongqing. We are glad to hear you had enjoyed your stay and we look forward to hosting you again in Chongqing! We wish you a wonderful day ahead. Thank you. Yours sincerely,

10/10 Excellent

WILLIAM

Stayed 2 nights in Nov 2023
Response from Guest Service on 23 Jan 2024
Dear valued guest, thank you for taking the time to share your recent stay experience with us at Ascott Raffles City Chongqing. We are glad to hear you had enjoyed your stay and we look forward to hosting you again in Chongqing! We wish you a wonderful day ahead. Thank you. Yours sincerely,

10/10 Excellent

Jiaxin

Stayed 4 nights in Sep 2023

10/10 Excellent

Bangchun, Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Jul 2023
Response from Jason WANG on 24 Aug 2023
Dear valued guest, thank you for taking the time to share your recent stay experience with us at Ascott Raffles City Chongqing. We are glad to hear you had enjoyed your stay and we look forward to hosting you again in Chongqing! We wish you a wonderful day ahead. Thank you. Yours sincerely,

2/10 Terrible

MEITSEN

Stayed 3 nights in Jun 2023
Response from 重庆雅诗阁来福士服务公寓 on 28 Jun 2023
尊敬的宾客， 您好！非常感谢您的宝贵意见。我们会将您的意见提供给相关部门，并将继续努力，为宾客们提供一个温暖的家。期待下次为您服务的机会。 重庆雅诗阁来福士服务公寓

10/10 Excellent

Thanh

Liked: Cleanliness, property conditions & facilities
Great hotel
Stayed 3 nights in May 2023
Response from 重庆雅诗阁来福士服务公寓 on 2 Jun 2023
Dear valued guest, thank you for taking the time to share your recent stay experience with us at Ascott Raffles City Chongqing. We are glad to hear you had enjoyed your stay and we look forward to hosting you again in Chongqing! We wish you a wonderful day ahead. Thank you. Yours sincerely,

10/10 Excellent

Ningjun

Liked: Staff & service, amenities, property conditions & facilities
Overall good experience. They gave me a free upgrade which is great. A heads up, if you are a Chinese citizen, you have to provide your Chinese ID card at the reception as they don’t accept Chinese passport. You are also required to do Face Identify for check in. The great part of the hotel is, if you get lost around, which is very likely to happen there, you just need to look up to find this unique shape building and get the direction.
Response from 重庆雅诗阁来福士服务公寓 on 24 May 2023
Dear valued guest, thank you for taking the time to share your recent stay experience with us at Ascott Raffles City Chongqing. We are glad to hear you had enjoyed your stay and we look forward to hosting you again in Chongqing! We wish you a wonderful day ahead. Thank you. Yours sincerely,

8/10 Good

Fred

Stayed 1 night in Jun 2022

10/10 Excellent

natalya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021
Response from Jasmine Xie on 27 Dec 2021
尊敬的住客， 非常感谢您的入住反馈，您的意见和建议对我们很重要，真诚期待您和家人的再次光临。重庆雅诗阁来福士服务公寓

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2020
Response from Jason Wang on 14 Jan 2021
Dear valued guest, thank you for taking the time to share your recent stay experience with us at Ascott Raffles City Chongqing. We are glad to see you had enjoyed your stay and we look forward to hosting you again in Chongqing! We wish you a wonderful day ahead. Thank you. Yours Sincerely

8/10 Good

ZONG HUI

Stayed 4 nights in Dec 2020
Response from Jason Wang on 14 Jan 2021
Dear valued guest, thank you for taking the time to share your recent stay experience with us at Ascott Raffles City Chongqing. We are glad to see you had enjoyed your stay and we look forward to hosting you again in Chongqing! We wish you a wonderful day ahead. Thank you. Your Sincerely

10/10 Excellent

yakun

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2020
Response from jasmine.xie on 1 Jul 2021
尊敬的贵宾， 您好！感谢您对重庆雅诗阁来福士服务公寓如此厚爱，得到您的赞许，公寓的每一名员工都倍感欣喜。正是有越来越多像您一样不断支持我们的客人，才有今天重庆雅诗阁来福士服务公寓的持续进步和成长，您的满意是我们最大的动力，真诚期待您和家人的再次光临。

8/10 Good

Juha

Liked: Cleanliness
Stayed 3 nights in Nov 2023

10/10 Excellent

Zhengjie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
离景点都很近，半小时内可以到达很多景点
Stayed 1 night in Oct 2023
Response from Jason WANG on 9 Oct 2023
尊敬的客人，您好，感谢您选择入住重庆雅诗阁来福士服务公寓，公寓位于重庆朝天门，两江汇合处来福士综合体内，离解放碑打车只需要十分钟，步行到洪崖洞也只需要十几分钟，吃饭旅游是非常方便的，重庆雅诗阁来福士服务公寓全体员工期待您的下次光临。

10/10 Excellent

Siu

Stayed 3 nights in Apr 2023
Response from 重庆雅诗阁来福士服务公寓 on 29 May 2023
尊敬的住客，非常感谢您的五星好评，您的意见和建议对我们很重要，热切期待您的下一次入住。 重庆雅诗阁来福士服务公寓

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的體驗
Stayed 3 nights in Jun 2021
Response from jasmine.xie on 1 Jul 2021
尊敬的贵宾， 您好！感谢您对重庆雅诗阁来福士服务公寓如此厚爱，得到您的赞许，公寓的每一名员工都倍感欣喜。正是有越来越多像您一样不断支持我们的客人，才有今天重庆雅诗阁来福士服务公寓的持续进步和成长，您的满意是我们最大的动力，真诚期待您和家人的再次光临。

4/10 Poor

JIASHENG

Stayed 1 night in Dec 2020
Response from Jason Wang on 14 Jan 2021
Dear Guest, thanks to stay with us, we are sorry for that we did not meet your expectation, we will continue to work hard to give you a better experience next time, wish you have a nice day. Yours sincerely

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
お勧めの
サービスも良くとても良いホテルでした
Stayed 2 nights in Oct 2020
Response from Wilfred on 30 Oct 2020
尊敬的住客， 非常感谢您的入住反馈，您的意见和建议对我们很重要，热切期待您的下一次入住。 许哲荣 驻店经理 重庆雅诗阁来福士服务公寓

10/10 Excellent

CONGCONG

Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2020
Response from jasmine.xie on 1 Jul 2021
尊敬的住客， 非常感谢您的入住反馈，您的意见和建议对我们很重要，真诚期待您和家人的再次光临。重庆雅诗阁来福士服务公寓