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Reviews of Glenview ITC Plaza Chongqing

4.5 out of 5
Glenview ITC Plaza Chongqing
No. 66 Qingnian Road, Yuzhong District, Chongqing, Chongqing

Reviews

9.4

Exceptional

Rating 10 - Excellent. 108 out of 153 reviews" "
Rating 8 - Good. 42 out of 153 reviews" "
Rating 6 - Okay. 1 out of 153 reviews" "
Rating 4 - Poor. 2 out of 153 reviews" "
Rating 2 - Terrible. 0 out of 153 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a room for 3 adults. 2 twin bed was insufficient for 3 adults, had to pay extra RMB$300/night to bring a rollaway bed into the room which made it very cramp. Also, we had already paid for 3 people, the additional bed charges per night is expensive.
Stayed 4 nights in Apr 2024

10/10 Excellent

Ann Aik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sleep quality, great location and clean room which is just the right size for 1 or 2 pax. 5 stars!
Stayed 2 nights in Apr 2024
Response from Guest relation office on 29 Apr 2024
Dear guests, thank you for choosing to stay at Glenview Hotel Chongqing and share your stay with us. We are delighted with your appreciation of the hotel's facilities and services status. Thank you again for taking the time to leave a comment and look forward to seeing you again!

8/10 Good

Kwong Wai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location; near to train station and food options
Stayed 5 nights in Mar 2024
Response from Guest relation office on 2 Apr 2024
Dear guest, Thank you for choosing Glenview ITC Plaza Chongqing and we really appreciate that you took time posting valuable comments . We are looking forward to your next stay!

10/10 Excellent

Wong

Liked: Amenities
Great place to stay
Stayed 5 nights in Mar 2024
Response from Guest relation office on 2 Apr 2024
Dear guest, Thank you for choosing Glenview ITC Plaza Chongqing and we really appreciate that you took time posting valuable comments . We are looking forward to your next stay!

10/10 Excellent

Jennifer

Stayed 6 nights in Mar 2024
Response from Guest relation office on 13 Apr 2024
Dear guest, Thank you for choosing Glenview ITC Plaza Chongqing and we really appreciate that you took time posting valuable comments . We aim to improve guest comfort by joyfully providing personalized and innovative service. We are looking forward to your next stay!

10/10 Excellent

FANGFANG

Stayed 2 nights in Mar 2024
Response from Guest relation office on 13 Apr 2024
Dear guest, Thank you for choosing Glenview ITC Plaza Chongqing and we really appreciate that you took time posting valuable comments . We aim to improve guest comfort by joyfully providing personalized and innovative service. We are looking forward to your next stay!

10/10 Excellent

Lu, Walnut

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located at the center of shopping district. Breakfast buffet has lots of options. Higely recommend it.
Stayed 1 night in Mar 2024
Response from 宾客关系经理 on 23 Mar 2024
Dear guests, thank you for choosing to stay at Glenview Hotel Chongqing and share your stay with us. We are delighted with your appreciation of the hotel's facilities and services status. Thank you again for taking the time to leave a comment and look forward to seeing you again!

10/10 Excellent

Chunkui, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is wonderful and location is very good. Booking information of bed size for adults should be more clearly to avoid confusion. We got 2 twin beds for 3 adults in a room when checking in and had to book another room.
Stayed 4 nights in Feb 2024
Response from 宾客关系经理 on 23 Mar 2024
Dear guests, thank you for choosing to stay at Glenview Hotel Chongqing, and thank you for your praise and love for our hotel. My colleges will do our best to ensure your comfort and pleasure every time you stay!

10/10 Excellent

Stylianos

Liked: Amenities
Very clean and the people very friendly
Stayed 5 nights in Mar 2024
Response from 宾客关系经理 on 23 Mar 2024
Dear guests, thank you for choosing to stay at Glenview Hotel Chongqing and share your stay with us. We are delighted with your appreciation of the hotel's facilities and services status. Thank you again for taking the time to leave a comment and look forward to seeing you again!

10/10 Excellent

Hongxiang

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent! And location is very convenient literally 3 mins from attraction. Will book this place again!
Stayed 4 nights in Jan 2024
Response from 宾客关系经理 on 5 Feb 2024
尊敬的客人，感谢您能选择入住重庆国贸格兰维大酒店，并在此与我们分享您的住宿体验。您对酒店设施及服务的赞赏，我们倍感欣慰。再一次感谢您抽出时间留下评论，期待您的再次光临！

10/10 Excellent

Nan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest relation office on 28 Jan 2024
Dear guest, Thank you for choosing Glenview ITC Plaza Chongqing and we really appreciate that you took time posting valuable comments . We aim to improve guest comfort by joyfully providing personalized and innovative service. We are looking forward to your next stay!

10/10 Excellent

chengwu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super nice and helpful. Gavin from the concierge team spents hours on the phone to help solve a plane ticket booking issue.
Stayed 3 nights in Jan 2024
Response from Guest relation office on 23 Jan 2024
Dear guests, thank you for choosing to stay at Glenview Hotel Chongqing and share your stay with us. We are delighted with your appreciation of the hotel's services status. Thank you again for taking the time to leave a comment and look forward to seeing you again!

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how convenient the location of this property is. As soon as you walk out of lobby, everything is there ranging shopping, dinning, food streets, and museums. The hotel itself has great dinning options as well at a very fair price. The staff from the moment I checked in to different dinning restaurants are super nice and attentive. The gym is decent and plenty of space to hang out in the hotel. The only complain I have is I wished they control the non-smoking area better for those of us who can’t stand smell smoking in public spaces. Overall a great property for a very fair rate. Definitely will stay here again!
Response from 宾客关系经理 on 14 Jan 2024
Dear guest, Thank you for choosing Glenview ITC Plaza Chongqing and we really appreciate that you took time posting valuable comments . We aim to improve guest comfort by joyfully providing personalized and innovative service. We are looking forward to your next stay!

10/10 Excellent

Rick

Stayed 7 nights in Jan 2024
Response from 宾客关系经理 on 15 Jan 2024
尊敬的客人， 感谢您选择入住重庆国贸格兰维大酒店，更加感谢您对我们酒店的赞扬和喜爱，我们的全体员工都会尽心尽力的确保您每次入住的舒适和愉悦！

10/10 Excellent

Xi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you very much for accommodating my requests on welcoming gift for my newly wedded cousin! She loved the hotel, the service, the view from the room and the convenience! And of course the two cute bears and rosé pedals on the bed when they walked in the room! Thank you again. They had a wonderful stay in Chongqing at your hotel! Highly recommended to all visitors travelling to Chongqing (CBD area)!
Stayed 3 nights in Jan 2024
Response from Guest relation office on 9 Jan 2024
Dear guest, Thank you for choosing Glenview ITC Plaza Chongqing and we really appreciate that you took time posting valuable comments . We aim to improve guest comfort by joyfully providing personalized and innovative service. We are looking forward to your next stay!

10/10 Excellent

PIYANAT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice for stay in Chongqing
Stayed 5 nights in Dec 2023
Response from Guest relation office on 9 Jan 2024
Dear guest, Thank you for choosing Glenview ITC Plaza Chongqing and we really appreciate that you took time posting valuable comments . We aim to improve guest comfort by joyfully providing personalized and innovative service. We are looking forward to your next stay!

10/10 Excellent

MAWSON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, good location, taxis available downstairs
Stayed 2 nights in Dec 2023
Response from 宾客关系经理 on 9 Jan 2024
尊敬的客人，感谢您能选择入住重庆国贸格兰维大酒店，并在此与我们分享您的住宿体验。您对酒店设施及服务的赞赏，我们倍感欣慰。再一次感谢您抽出时间留下评论，期待您的再次光临！

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from 宾客关系经理 on 28 Dec 2023
尊敬的客人， 感谢您选择入住重庆国贸格兰维大酒店，更加感谢您对我们酒店的赞扬和喜爱，我们的全体员工都会尽心尽力的确保您每次入住的舒适和愉悦！

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 5 nights in Dec 2023
Response from Guest relation office on 28 Dec 2023
Dear guests hello, thank you for choosing Glenview Hotel, but also thank you for your recognition of our service, your choice of Granville again will be our driving force to keep moving forward, I wish you a happy work and life!

10/10 Excellent

Nan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is near subway station. It is easy to go anywhere.
Stayed 1 night in Dec 2023
Response from Guest relation office on 25 Dec 2023
Dear guest, thank you very much for taking the time to review for us. Meanwhile, we are glad that you have chosenGlenview Hotel Chongqing as your first choice. We will continue to improve and innovate to provide guests with better service! Looking forward to your next visit!

10/10 Excellent

WEI, Singapore

Stayed 2 nights in Dec 2023
Response from 宾客关系经理 on 9 Jan 2024
尊敬的客人，感谢您能选择入住重庆国贸格兰维大酒店，并在此与我们分享您的住宿体验。您对酒店设施及服务的赞赏，我们倍感欣慰。再一次感谢您抽出时间留下评论，期待您的再次光临！

10/10 Excellent

WEIDONG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Guest relation office on 25 Dec 2023
Dear guest, thank you very much for taking the time to review for us. Meanwhile, we are glad that you have chosenGlenview Hotel Chongqing as your first choice. We will continue to improve and innovate to provide guests with better service! Looking forward to your next visit!

10/10 Excellent

JENNIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, very polite, respectful and smiling all the time… helpful 10/10. The location is excellent close to famous attractions… walkable to every where, shopping eating-highly recommended.
Stayed 3 nights in Nov 2023
Response from Guest relation office on 6 Dec 2023
Dear guest, Thank you for choosing Glenview ITC Plaza Chongqing and we really appreciate that you took time posting valuable comments . We aim to improve guest comfort by joyfully providing personalized and innovative service. We are looking forward to your next stay!

10/10 Excellent

amber

Travelled with family
All staffs are so friendly. The services are great. I really enjoyed the stay in this hotel.
Stayed 1 night in Nov 2023
Response from Guest relation office on 28 Nov 2023
Dear guest, Thank you for choosing Glenview ITC Plaza Chongqing and we really appreciate that you took time posting valuable comments . We aim to improve guest comfort by joyfully providing personalized and innovative service. We are looking forward to your next stay!

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from 宾客关系经理 on 18 Nov 2023
尊敬的客人， 感谢您选择入住重庆国贸格兰维大酒店，更加感谢您对我们酒店的赞扬和喜爱，我们的全体员工都会尽心尽力的确保您每次入住的舒适和愉悦！

10/10 Excellent

Lei, New York

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the city center, convenient to everywhere. Staffs are professional and friendly, facilities are great.
Stayed 2 nights in Oct 2023
Response from Guest relation office on 1 Nov 2023
Dear guest, Thank you for choosing Glenview ITC Plaza Chongqing and we really appreciate that you took time posting valuable comments . We aim to improve guest comfort by joyfully providing personalized and innovative service. We are looking forward to your next stay!

8/10 Good

Bi

Travelled with family
Liked: Staff & service, amenities
room is kind of old and a lot of wear & tear and on furniture but location is good, accessible to attractions.
Response from Guest relation office on 1 Nov 2023
Dear guest, Thank you for choosing Glenview ITC Plaza Chongqing and we really appreciate that you took time posting valuable comments . We aim to improve guest comfort by joyfully providing personalized and innovative service. We are looking forward to your next stay!

10/10 Excellent

bing

Stayed 3 nights in Sep 2023
Response from 宾客关系经理 on 1 Nov 2023
尊敬的客人， 感谢您选择入住重庆国贸格兰维大酒店，更加感谢您对我们酒店的赞扬和喜爱，我们的全体员工都会尽心尽力的确保您每次入住的舒适和愉悦！

8/10 Good

Fan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and services from the staffs. However old facilities. Can hear noise from next door, sometimes even upstairs
Stayed 3 nights in Sep 2023
Response from Johnny on 29 Sept 2023
Dear Guest, Thank you for choosing Glenview ITC Plaza Chongqing and we really appreciate that you took time posting valuable comments We aim to improve guest comfort by joyfully providing personalized and innovative service. We are looking forward to your next stay!

10/10 Excellent

su-yu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Johnny on 29 Sept 2023
尊敬的客人， 感谢您选择入住重庆国贸格兰维大酒店，更加感谢您对我们酒店的赞扬和喜爱，我们的全体员工都会尽心尽力的确保您每次入住的舒适和愉悦！

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glenview Fantastic Stay
Fantastic welcome amazing room and staff who cant do enough for you and all in the best location of Chongqing!
Stayed 3 nights in Sep 2023
Response from Johnny on 18 Sept 2023
Dear guest, Thank you for choosing Glenview ITC Plaza Chongqing and we really appreciate that you took time posting valuable comments We aim to improve guest comfort by joyfully providing personalized and innovative service. We are looking forward to your next stay!

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Stay
This is the one of the best hotels I’ve ever stayed in.
Stayed 2 nights in Jul 2023
Response from Johnny on 18 Sept 2023
Dear guest, Thank you for choosing Glenview ITC Plaza Chongqing and we really appreciate that you took time posting valuable comments We aim to improve guest comfort by joyfully providing personalized and innovative service. We are looking forward to your next stay!

10/10 Excellent

Wei, north potomac

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel in a great location!
Stayed 3 nights in Jun 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Great location, 5mins walk to liberation monument. Room is spacious but facilities are outdated. Last but not least, breakfast costs 89RMB per person, highly recommend traveller try out the local breakfast nearby, prices are way more reasonable.
Stayed 3 nights in Dec 2019

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and assistance every time.
Stayed 2 nights in Nov 2019

10/10 Excellent

Charlie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The facilities are good and well maintained. The staff was very good, courteous and helpful.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Hotel location is excellent. Easy walking distance to shops/restaurants. We stayed here the night before catching our cruise. Room was large, clean & comfortable.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice hotel indeed however for the rating had no 24h room service and very difficult to communicate as a lot of the staff did not speak english
Stayed 2 nights in Jan 2019
Response from Johnny on 22 Feb 2019
My dear guest,Thank you for choosing Glenview ITC Plaza Chongqing and sharing your stay experience with us.we will take action to improve our staff english speaking ,we are looking forward to your next visit to Glenview ITC Plaza Chongqing.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located. Good service, very clean, good restaurants with reasonable price.
Stayed 3 nights in Nov 2018

10/10 Excellent

sy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

chong, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located at the heart of the city and the view of the city was truly amazing especially in the evening. The room was spacious which I had a great time staying. It was a pleasant overall experience and would certainly recommend to others.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2018

8/10 Good

Hong, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No problem good breakfast
Stayed 2 nights in May 2018

10/10 Excellent

Coach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean
Great spot in Chongqing. Close to the sights and a great staff. Breakfast left a lot to be desired. With an hour left for service many dishes were empty and left that way. Staff in the hotel was great at getting cabs and even walking me to a neighboring hotel with luggage to meet a friend after check out. Skip breakfast and enjoy a very pleasant experience at this property.
Stayed 2 nights in Mar 2018

10/10 Excellent

Yimi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in city centre
The hotel is a quite nice hotel in the city centre of Chongqing, which is easy for me to get to the stores and restaurants. Also the staffs’ attitude is good.
Stayed 1 night in Dec 2017

10/10 Excellent

wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good stay..!
Amazing good stay, comfortable room and good location for nearby shopping and foods
Stayed 3 nights in Oct 2017