Chula Vista Chula Vista Center Hotels

"The door shakes when the train goes by. Room was clean, but very outdated and with musty smell. Bed was firm. Overall, not worth the price we paid for a night. "

"Breakfast was good, Staff was friendly and hotel was clean."

"Rooms look older than in the pictures but the staff was friendly. The hotel said RV parking but it didn’t have any, we had to take several parking spaces near the restaurant but parking lot was a bit dark. "

"Yes"

"Good"

"The heat kicked in at 1:30, what a rattle cage that thing is. Alarm every 15 minutes lasts 10 minutes all night long with that messed up mini split. "

"I stayed at this hotel for one night. The room itself was adequate for the price. Unfortunately, the experience took a serious turn. Throughout the night, I was woken up multiple times by noises in the hallway. At around 7 a.m., the situation escalated when a stranger began aggressively banging on my door, shouting, and even attempting to force their way in by body-slamming the door, until I yelled out and he left. This was extremely alarming and felt like a serious safety issue. I tried calling the front desk using the in-room phone, but it was not working. I had to use my personal phone to get in touch. When I finally reached someone, I was told they would “look into it,” but I never received any follow-up or update about what had happened. At checkout, I received my deposit after telling staff I was checking out early. I was told that staff had spoken to the man, but no clear explanation was provided as to how this situation was allowed to happen or what steps were being taken to prevent it in the future. The incident itself was not addressed until I brought it up, and there was no meaningful reassurance regarding guest safety. I was also told to contact a third party, Expedia, regarding a refund. As of now, I am waiting for that refund to be processed now that Expedia has reached out to Hotel Milagro. While the room itself was in OK terms, the lack of security, the non-functioning phone, and the poor communication from staff made this a very negative experience. If you’re"

"Good. Value and convienient"

"The hotel is great but the rooms need mini fridge. "