The staff argued with how to check me in which was weird. They didn't argue with me, just with each other. The breakfast was really nice and clean, though the staff was not pleasant, though. I received a text to check out online, which I thought was convenient, but when I verified that's the process with the desk staff, she argued randomly that I was wrong and that this hotel isn't with Best Western and that I needed to turn my key in to check out and get a deposit back. That's truly not in line with the industry, but I did what she said. I'm not sure why everyone was in a dismal mood, but the property was adequate. The bed, pillow, water pressure, room temperature, tv were really great. I wish the staff dispositions were as pleasant as the property.