City Hall

Staff was very friendly to our kids too, and large bath was very nice. The best thing might be the free shuttle to the Fukuoka airport. Thank you!!!

The rooms were clean. Self check in and check out worked just fine. Booked this place with 3 other Americans and had no problems. Foreigner friendly and it’s only a couple minute walk from Hakata station. The rooms were clean and the beds were larger than even the photos made them look. There’s also a 7-11 just down the street where you can get late night munchies and the best atm rates in Japan. Just bring your passport as even with self check in it’s still required. Overall, a great experience.

The blanket is smelly and the beds are very small. The room is not possible to accommodate 8 adults and 4 kids as indicated ( only 2 queen sized beds and 4 small sized single beds). Besides, only one toilet and washroom was available. It took hours for us to take term bathing every night. Check in is very uneasy. The check-in ID was incorrect, and the operator can hardly communicate in English. Tissue ran out on the second day, but no refill was available. Don’t know how to dump the garbage, and no instruction. Our garbage bin was full for the whole time. We stayed fours nights with 6 adults and 4 kids. It was very crowded and uncomfortable. This room is extremely over-priced, given the space, zero facility and no refill or cleaning on everything. Disappointing!