Manchester City Hall Plaza Hotels

"Front desk staff was so outgoing and friendly!! "

"We were happy with everything. The beds and pillows were clean and comfortable. The room was decently clean. More creamer in room and cups would have made it better. I like the soap products in the bathroom. Staff was excellent and the breakfast was one of the best hotel breakfasts at a moderate hotel I’ve been to. We would recommend it and would stay again. Not sure about the bugs people are talking about in other reviews, but we brought our cats in a pet friendly room and none of us had any issues. "

"Staff was amazing! "

"Very clean, bed was super comfortable and staff was great!"

"Good staff that works there and we got to see the pool and they opened it for us to look at"

"Yes "

"Nice staff nice room. "

"Quick check in, clean rooms, quiet stay."

"We had a great stay here and were genuinely impressed. Even though there was construction going on in the lobby, the hotel was very clean and well-maintained, and the staff was exceptionally friendly and helpful. Check-in was a breeze, which I really appreciated. At another hotel we stayed at recently, they handed us pages of rules and warnings, as if they expected guests to behave badly. Not here. We were treated like valued humans, and that made a big difference. We stayed in a king suite with a jacuzzi tub and loved the room. It was cozy, clean, and had everything you needed. The bed was soft and super comfortable, and having two large widescreen TVs—one by the bed and one in the sitting area—was a nice touch. Breakfast was good and what you’d expect: eggs, pancakes, and for me, a real treat—biscuits and gravy. I also liked that there was an attendant in the breakfast area whose job was to assist guests. He was very friendly and welcoming, which added to the overall experience. Checkout was just as easy as check-in—nothing more than a text and dropping off the key cards. Overall, a very comfortable stay with great service. We’d absolutely stay here again."