Donaldsonville Claiborne Island Hotels

"The room, upon entering, was 59° and felt frigid. Had to turn the heat on. The curtains were in disrepair — shredding sheers and blackout drapes. The bathroom sink was clogged. No lotion. One place setting of utensils. Breakfast had spoons only. No eggs or oatmeal or waffles available. Grits were thick. Egg omelets came out later."

"Friendly staff from valet to reception to housekeeping. Room was clean but bathroom sink needs new grout. Would definitely stay again."

"Yes "

"Pros: friendly staff, nice breakfast, clean lobby, good ac Cons: mold and rust in the shower, tv remote did not work, coffee maker had no basket for coffee pod, very dirty elevator"

"Good "

"Everything about our stay was good including the check-in, room cleanliness, breakfast and staff. The problem came after we checked out. We left our hanging clothes in the closet. Our fault entirely. We checked-out Sunday morning but were still in the hotel visiting with friends until about 4:00 PM. We realized on Monday evening that we had left our clothes and called the hotel. The front desk had a log that said clothes were left in our room but no other information because housekeeping had possession of the clothes. They made no attempt to contact us either that Sunday or subsequently because there are no provisions to do that; a guest must contact them. This was confirmed with a manager. How is that good customer service? You know that items were left, where they were left and how to contact the guest who stayed in that room and do not contact the guest or ever plan to. Took a 5 star experience and turned it into a one star stay."

"The room had mildew on the lamps, and in the bathroom, the phones didn’t work, television wasn’t operating correctly, toilet didn’t flush and bad odor when you walk into the room"

"The floors and furniture in public area dirty, room floor on our hall, stained did not look like they had been cleaned in years, liquids spilled. The only thing clean and decent was the beds. Wished i had asked for my money back to move to a different hotel"

"To my surprise the room was very clean and comfortable. I’ve stayed in this area before and haven’t had the best experiences with hotels. This one has surpassed my expectations and now become my go to. "