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Reviews of Town & Country Motel

2.5 out of 5
Town & Country Motel
1151 IL-54, Clinton, IL

Reviews

6.6
Rating 10 - Excellent. 4 out of 14 reviews" "
Rating 8 - Good. 3 out of 14 reviews" "
Rating 6 - Okay. 2 out of 14 reviews" "
Rating 4 - Poor. 3 out of 14 reviews" "
Rating 2 - Terrible. 2 out of 14 reviews" "

5.8/10

Cleanliness

7.0/10

Staff & service

4.4/10

Amenities

5.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Terry

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not the cleanest and desperately needs updating. Did not get the room we reserved.
Stayed 2 nights in Jul 2023
Response from Management team on 29 Jul 2023
I apologize for the inconvenience. We'll address the issues immediately and ensure a better experience next time.

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

4/10 Poor

Renata

Disliked: Cleanliness, property conditions & facilities
Dirty and dirty bed covers, wasn’t sure if they were even washed after last guest ….!
Stayed 1 night in Jun 2023

8/10 Good

calvin

Stayed 2 nights in Jun 2023

10/10 Excellent

Steven A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was well mainained. And everything was clean. Management was very helpful kind and fruendly
Stayed 2 nights in May 2023

10/10 Excellent

Gregory

Stayed 1 night in Mar 2023
Response from Ohm on 28 Apr 2023
Hello Gregory, I would like to thank you for sharing this great review about our motel! We are thrilled that you enjoyed your experience.

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Sangita on 28 Apr 2023
Hello Raymond, I would like to thank you for sharing this great review about our motel! We are thrilled that you enjoyed your experience.

4/10 Poor

Paul

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not my favorite.
Room smelled, old style keys. I guess it was reasonably priced.
Stayed 3 nights in Mar 2023
Response from Ohm on 28 Apr 2023
Hello Paul, thank you for choosing our motel, and for taking the time to write a review! We are very sorry for any inconvenience.

2/10 Terrible

Thomas, Columbus

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unfriendly desk person, suspicious looking, poorly prepared to register guests. Old time keys, so the security of the room was weak, felt unsafe in the complex.
Stayed 1 night in Feb 2023
Response from Ohm on 25 Mar 2023
Hello Thomas, thank you for choosing our motel, and for taking the time to write a review! We are very sorry for any inconvenience.

2/10 Terrible

JOHN

Disliked: Cleanliness, property conditions & facilities
You should not have this property on your site. The property is deplorable, the exterior window does not lock, the heat was off and there were black stains on the bed sheets. Zero effort to make this a decent place to even sleep!
Response from Mac Patel on 11 Nov 2022
Hello John, thank you for choosing our motel, and for taking the time to write a review! We are very sorry for any inconvenience.

4/10 Poor

David

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay here as a last resort.
Run down property. Room/bathroom pretty disgusting. Phone didn’t work. Musty smell. Our expectations were low, but not that low. Loud party in the parking lot right outside our room went late into the evening… the management didn’t do anything about it.
Stayed 4 nights in Sep 2022
Response from Mac Patel on 5 Oct 2022
Hello David, thank you for choosing our motel, and for taking the time to write a review! We are very sorry for any inconvenience. We have addressed the issue with the team to ensure we improve on this. I hope you give us another chance in future.

6/10 Okay

Piotr

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
very basic outdated 2 star motel. On positive note room outdated and painted in navy blue strong color,yet clean and sanitized. The main reception area smelled overwhelmingly bad. Other than that not much to say we stayed there to enjoy time on Clinton Lake. It was the closest and most convenient place to Clinton Lake
Stayed 2 nights in Jul 2022
Response from Mac on 5 Jul 2022
Thank You for your Business! We are in process of renovation. Sorry for inconvenience. We will definitely work According to your comments.

8/10 Good

Joseph, Bloomington

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had all the essentials and everything was clean and well kept. Beds were quite comfortable. Office staff was very personable and helpful. The property was on a single level and therefor very accessible to us as we are both handicapped.
Stayed 1 night in May 2022
Response from Mac Patel on 16 Jun 2022
Hello Joseph, I would like to thank you for sharing this great review about our motel! We are thrilled that you enjoyed your experience.