Coalfield hotels from HK$502

"Great "

"Vanessa was great when we checked in. Rooms were well appointed and updated"

"This was a very nice hotel. The room was nice & quiet. The beds were comfortable. Breakfast was great. My only complaint is a mildew smell in the room. It does not have anything to do with cleanliness, because the room was very clean. "

"While traveling, we received a call that staff didn't have the king room available that we had booked, instead asking if we would take a queen. May asked us to call back. However, no matter how many times we tried, no one answered front desk. Corporate was no help to us. Orbiz/Expedia said that cancelling would forfiet our money. When we arrived we were given the queen and two goodie bags, each containing a bottle of water and a bag of Skinny Pop. No refund or adjustment to the room rate we had paid.There was no hair dyer (guests must check them out), only a tiny bar of soap and one tiny container of shampoo, no hand towels, and the TV didn't work (an employee did fix that), The floor was tacky in areas. Maid was knocking on our door before check out time the next morning. Will never stay here again or recommend it. It was so frustrating for two weary travelers. "

"Breakfast tasted amazing, breakfast lady was nice but not if you grabbed extra food, made a slight face at my friend but it was more of a like “dang are you going to eat all of that look” 😂 . the room was clean, guy at the front desk was great. Would definitely stay again if I visited "

"When I arrived I was told I already checked in which was impossible since this was the first time I stepped foot on the property. Then the lady said there was a card on file for incidentals and it wasn't mine. I told her that and she just kept insisting that it was mine. Then I asked her if there was going to be someone in my room and she said no. So I went upstairs with my kids and there was already luggage in my room. I immediately called the lady and she said you'll just have to talk to my supervisor and hung up on me. I tried to call her back and she wouldn't answer. I left my kids in the room, one being a 3 year old autistic child, since I didn't want to cart them all over the place. I went up to that same lady and she immediately brushes me off and points to her supervisor. The supervisor did get it fixed although didn't know why it happened since they always check IDs. The lady I dealt with should not be in customer service."

"All outsdanting! Good price for great hotel. "

"It was good"

"Nice stay cleaning room very nice"