Great hotel with many tours to enjoy the Rainforest
Christophe
2025 年 7 月入住 1 晚
2/10 糟糕
Tyler
与家人出行
2025 年 7 月 10 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Upon check-in, we were offered the gamboa package which includes 3 buffet meals per day and 3 tour packages during the stay. After consideration the individual cost of these items- buffet meals, and the 2 tours we wanted to do anyways- we agreed to the cost of the package. However, we were stopped in the lobby and asked if we wanted to continue the package. So rather than the $700 quoted price for the duration of our stay, it only covered 2 nights. This is plain deception and thievery. They sold us on the duration of the stay, and surpised us that it actually was only for our first 2 nights. We left, refusing to patronize the hotel any further, depsite having already had paid for the remainder of our stay. Management refused to rectify the problem their staff caused.
Tyler
2025 年 7 月入住 4 晚
10/10 超赞
VIELKA,panama
与家人出行
2025 年 6 月 18 日
满意:清洁度、服务设施、住宿条件和设施
Buen lugar para conectar con la naturaleza
VIELKA
2025 年 6 月入住 2 晚
6/10 一般
Chris
2025 年 6 月 13 日
满意:清洁度、员工和服务、住宿条件和设施
The property in itself is very nice. The food on the the other hand was bland at best. For the price you pay, dining should be much better.
Chris
2025 年 6 月入住 3 晚
8/10 还可以
Derrick
2025 年 5 月 25 日
满意:清洁度
Derrick
2025 年 5 月入住 1 晚
8/10 还可以
Andy
与家人出行
2025 年 5 月 18 日
满意:员工和服务
The property had unique feel about , amazing opportunity to see and hear an amazing amount of birds. Although a little dated it has charm!!
Andy
2025 年 5 月入住 2 晚
10/10 超赞
Benoit
2025 年 5 月 6 日
满意:清洁度、员工和服务、住宿条件和设施
Benoit
2025 年 3 月入住 3 晚
6/10 一般
Alexander
2025 年 4 月 22 日
满意:清洁度
不满意:住宿条件和设施
Alexander
2025 年 4 月入住 5 晚
8/10 还可以
Rowena
2025 年 4 月 18 日
Rowena
2025 年 3 月入住 1 晚
4/10 很差
Brad
2025 年 4 月 18 日
满意:清洁度
不满意:员工和服务、服务设施、住宿条件和设施
Not 5 star (as posted, at least in Google Maps). The receptionists did not acknowledge us at first, then gave a rude waving of the hand when they were finally ready. The receptionist gave us bad directions to our rooms and gave us no information on what was available at the resort (tours, food, services, etc.).
Tour desk was absolutely rude. There were three of them and they never looked up. We asked about the aerial tram and she asked for a name and then expected that to be the end of the conversation.
A/c in one room didn’t work well. The rooms are outdated. No information on any services present in the room.
We weren’t informed about the complimentary night safari and then when we asked if we could join, we were told that it was full. At least then we were told to show up and see if there are any no shows.
There was no evidence of concierge.
It was nice that our rooms were next to each other but it was weird that only one of the rooms had a door that locked between the two rooms. One room had a dehumidifier, but not the other. Found a dried contact on the toilet paper.
Brad
2025 年 4 月入住 1 晚
6/10 一般
Rodrigo
2025 年 4 月 17 日
O lugar é lindíssimo, paradisíaco, mas parece que a propriedade nao recebe muita manutencao. Na piscina, faltam muitas pastilhas, a grade a volta está quebrada. A estrutura tem potencial muito, muito alto e a natureza é linda, mas é necessario fazer manutencao nos quartos, pintura do edificio e area da piscinA
Rodrigo
2025 年 4 月入住 1 晚
10/10 超赞
Jania
与家人出行
2025 年 4 月 14 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Jania
2025 年 4 月入住 1 晚
10/10 超赞
Michael
2025 年 4 月 11 日
Michael
2025 年 3 月入住 1 晚
10/10 超赞
Edward
2025 年 4 月 9 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing birding
Beautiful hotel and wonderful location for hiking and birding. The swimming pool was immaculate. Food was overpriced, but really good. The resort is rather isolated, so you are paying for convenience. There is a local restaurant in town that is a half mile walk if you want to save.
Edward
2025 年 3 月入住 1 晚
10/10 超赞
Jessica
与家人出行
2025 年 4 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is such a cool place! It is all about the rainforest and the animals. The hotel is magical looking. You feel like you are in Jurassic Park. The staff was very friendly, the food good and the pool lovely. The hotel is a bit old and the rooms are a bit dated, but very comfortable and large. We went on night safari, saw the sloths, went zip lining and up the cable car. All very well organized, and so fun. Highly recommend staying here!
Jessica
2025 年 3 月入住 3 晚
10/10 超赞
Fernando
2025 年 4 月 3 日
满意:住宿条件和设施
Top
Fernando
2025 年 4 月入住 2 晚
10/10 超赞
Christopher
2025 年 3 月 22 日
Christopher
2025 年 3 月入住 1 晚
10/10 超赞
Michael
与家人出行
2025 年 3 月 20 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very nice resort with several activities to experience the rainforest and biological diversity in the area.
Michael
2025 年 3 月入住 1 晚
10/10 超赞
Gabriela
2025 年 3 月 17 日
Gabriela
2025 年 3 月入住 1 晚
10/10 超赞
Alira
与家人出行
2025 年 3 月 15 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Experience
Great time in family. Options of activities are amazing for visitors from countries without Tropical Forest.
We saw monkeys, sloths, butterflies, more than 15 different birds, ñeques, gato solo.
Quality food in Buffet- good
Price on cocktails - high but understandable. This is a family oriented hotel.
Pet Friendly - amazing for families that enjoy stay with their pets been responsibles with them. It is a wild area so pets cant be without their leash.
The viem of pool with lake view in the back is stunning.
Rooms are big.
It is missing repair and clean of some areas because of high humidity but usable areas are ok.
The more impressive are the big windows in the lobby
Alira
2025 年 3 月入住 1 晚
8/10 还可以
sophie
与家人出行
2025 年 3 月 9 日
满意:清洁度、员工和服务、住宿条件和设施
sophie
2025 年 2 月入住 2 晚
6/10 一般
Ngar
与配偶出行
2025 年 3 月 6 日
满意:服务设施,员工和服务
The resort area and view is very beautiful. I'd say the hotel condition is still solid 3 star hotel. It's a bit dated but not too bad. The hotel lobby is grand and beautiful and well maintained. Lots of activities to keep you busy. The resort staff are very nice and hard working and mostly speak good English. The tour guides, boat and truck drivers are working very hard to give you best experience and are very pleasant people. Monday is off for all excursions (except the free night tour) so plan accordingly.
I like that there is a dehumidifier in the room so the humidity was improved by that. The room is very clean. However the pillows and blanket were not clean or might not been washed after previous guests. They were stinky and smelled like someone's sweat, very gross.
The food is very good although they are all buffets.
The hotel is busy with lots of day guests. It seems very popular with families of young kids.