预订哥伦比亚海茨酒店宾馆住宿限时优惠

“This is my second time at this hotel.every thing is perfect”

“Friendly staff”

“Nice clean place to stay”

“Most of the staff was very friendly and helpful. Overall the hotel is clean but is older and the rooms smell musty.”

“The staff was amazing. My room was not ready at the time of check-in but the staff compensated me with a free parking pass and a late check-out for my inconvenience.”

“Everything is good except for not notifying us there is a 24 hours open Gym next to our room. And the noise comes from the Gym is sooo loud since 6am. I called the front desk, and the lady obviously know that the noise will affect the rooms close to the gym. And she was quite nice to promise to send someone to stop it. But never stops actually. And the next day, I went to the front desk, expressing my disappointment about this. She talked about the rights to use the GYM while I talked about……

“Customer service still have to improve.”

“1. 給錯房間，訂單人大床給雙床房 2. 給的第一間房已有人入住 3. 給的第二間房馬桶堵塞 4. 淋浴水很小 5. 床是凹陷的”

“Can you imagine a man is sleeping when I open the door at midnight?”

“Parking was free and adequate. Staff was nice; we had no special needs or requests. We appreciated that they let us use the lobby for about a half hour family get together before we flew home. Breakfast was versatile and well maintained. For the cost, We appreciate that it was affordable and we will likely return again next year for our yearly trip to Minnesota”

“good”

“The laundry facility was not in operation. That access was a big reason I chose this location as it was the second stop on my vacation. I had to find a local laundry service to handle my needs. Everything else was fine.”