very noise at night and doesnt even have a kettle in the room
真实旅客
2025 年 2 月入住 1 晚
10/10
Ching Wei
2024 年 4 月入住 2 晚
8/10
Nice place but lacks maintenance. A cracked coffee cup in the room (330)
Sumanta
2025 年 7 月入住 1 晚
10/10
Very clean and central. The room was small but I knew what type of room I reserved. For a three star hotel, it delivered. Staff was nice.
Nahaal
2025 年 6 月入住 1 晚
10/10
Gorgeous property and people
Kimberly
2025 年 6 月入住 1 晚
10/10
:)
Stefano
2025 年 6 月入住 1 晚
10/10
Customer service
Inna
2025 年 6 月入住 1 晚
10/10
Wonderful place to stay.
Christina
2025 年 5 月入住 2 晚
10/10
great location
dave
2025 年 5 月入住 1 晚
8/10
We stayed there three days. The area is just beautiful and the area is very walkable in order to see the sites.
Suzanne
2025 年 5 月入住 3 晚
8/10
Basic hotel with basic amenities, but in a perfect location if you intend to stay in the center of Como. Very walkable to either train station, 5mins walk to the lake, and in a very lively piazza with lots happening. But be mindful of the noise at night, which doesn’t die down until around midnight. I was glad to be carrying earplugs with me. No in-coffee or tea. The breakfast was good though.
Vikas
2025 年 5 月入住 3 晚
10/10
The location of the Alberto Firenze was perfect! It’s a short walk from the Como San Giovanni train station and an even shorter walk to the ferry station and Como-Brunate funicular. Downstairs in the square there are multiple delicious dining options.
Our room had plenty of space for our luggage and the finishes all appeared to be updated within the last few years.
We only had a couple of nights in Como but hope to go back and if we do I would happily book the Albergo Firenze again!
Mary Ellen
2025 年 5 月入住 2 晚
10/10
Great little spot in the piazza. Close to the lake. Very easy to find from Como San Gio.
Harrison
2025 年 5 月入住 1 晚
8/10
The staff were nice, rooms clean, but we never were able to see any English Channels on the TV even though the staff said CNN, etc. were available. That’s the reason for the rating. You should accommodate your guests with English speaking channels.
SAL
2025 年 5 月入住 2 晚
10/10
Great location near the ferry, bus and train station. It was an easy walk to the basilica and funicular. The hotel provides a good variety of items in their breakfast offering.
Keith
2025 年 5 月入住 2 晚
6/10
Helpful polite staff. Excellent location so we chose to stay here as it is only a few mins walk from the ferry terminal, funicular to Brunate, main landmarks and sights. Two train stations about 10 mins away.
Downsides- it is an older property and the one lift is slow to get. Our room was on the 5th floor ( attic room with skylight) so always had to wait long for the lift. Lift never worked ( or came if it should have) at the time we stayed between the entrance on the ground and 1st floor where the reception is located so had to carry luggage up the narrow staircase.
Breakfast was adequate but lacked a better variety of savoury foods. Had to ask for hot milk for the coffee which the staff were happy to provide but should be standard instead of tiny prepacked uht milk pots. Also had to ask for cappuccinos/other types of coffee as only the drip variety was on offer for a help-yourself breakfast. No staff came around with pots of tea/coffee as in other hotels of the same price/location. In fact the only time any member of staff came was to ask for your room number otherwise they could not be seen unless you popped your head around the kitchen.
I am vegetarian so do eat eggs and cheese but no meat products. Scrambled eggs in the same hot tray as sausages etc. One variety of sliced cheese next to cold meats in the same tray and same serving tongs. The management need to learn from other hotel groups how people with varied diets need to he catered for. Hence 3stars
CHANDRIKA
2025 年 4 月入住 2 晚
10/10
Very good location
Olga
2025 年 4 月入住 1 晚
10/10
Tara
2025 年 3 月入住 1 晚
10/10
Clean and great service.
Eleanor
2025 年 3 月入住 1 晚
2/10
ADIREDDY
2025 年 3 月入住 1 晚
8/10
The hotel is in need of renovation: carpets and walls in the corridors are quite outdated. The shower drain grate would come out of position just by stepping on it leaving the screws exposed and making shower time a challenge. they said they were going to fix it but the next day the problem was still there. For big and thick people the showers can be a challenge as well, I am 5'4” and 145 pounds and it was difficult to take a shower. The breakfasts are great and the breakfast staff was friendly. Overall it was fine for what I wanted; sleep after walking all over Como.
Eddie
2025 年 4 月入住 3 晚
10/10
2 night stay for a family of 3. Location was great - very nice little plaza right out front with numerous restaurants and closely located to the main ferry departure location for trips to other towns on the lake. Accommodations were nice, clean and quiet with multiple beds and heated floor. Only knock is that the mattresses were a little firm for my liking. Otherwise, outstanding and reasonably priced.
真实旅客
2025 年 3 月入住 2 晚
10/10
The staff was sooo friendly and inviting. We are from the States and we traveled with our autistic daughter who is 20 and they were very accepting and no apologies necessary and loved her in their own way. Our Italy trip is filled with amazing people and this stop was just one of them.
真实旅客
2025 年 3 月入住 1 晚
10/10
The location is beautiful, but kind of noisy at night.
The building is old but the room is super nice,
very clean.
The bedroom is kind of dark, needs to have more light.
Cleaning staffs still walked into our room even we did put the sign Do Not Disturb, and my husband was in the bathroom at that time...So weird ??