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Reviews of Premier Inns Concord

2.5 out of 5
Premier Inns Concord
1581 Concord Avenue, Concord, CA

Reviews

6.8
Rating 10 - Excellent. 305 out of 1003 reviews" "
Rating 8 - Good. 237 out of 1003 reviews" "
Rating 6 - Okay. 142 out of 1003 reviews" "
Rating 4 - Poor. 109 out of 1003 reviews" "
Rating 2 - Terrible. 210 out of 1003 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

breanna

NO WIFI. DEFINITELY COULD USE SOME FREE INTERNET ! Other then that, you get what you pay for . Some rooms are a little more low budget than others. But it is the cheapest in town.. Could use a upgrade on a few things but also can't complain. It is quiet and somewhat peaceful.
Stayed 1 night in May 2024

8/10 Good

Adamari

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet .
Stayed 1 night in May 2024
Response from GM on 14 May 2024
thank you

4/10 Poor

Rickie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was very rude, light fixtures in room didn't work was there 2 days no one ever give us more towels.
Stayed 2 nights in Apr 2024
Response from GM on 8 May 2024
thank you for taking the time to post a review

8/10 Good

Sara

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom hasn’t have any air circulation/air conditioner. Other issues are okay. Many thanks to the Expedia and the hotels!
Stayed 1 night in Apr 2024
Response from GM on 8 May 2024
thank you

2/10 Terrible

Jaime

Travelled with family
Disliked: Amenities
The carpet is very dirty The restroom terrible The room smells horrible 😤
Stayed 1 night in May 2024
Response from GM on 6 May 2024
thank you for taking the time to post a review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Cool easy place
Stayed 2 nights in Apr 2024
Response from GM on 6 May 2024
thank you

8/10 Good

Jianfeng

Stayed 1 night in Apr 2024
Response from GM on 6 May 2024
thank you

10/10 Excellent

Fardi

Stayed 2 nights in Apr 2024

10/10 Excellent

Jason

Cool
Stayed 2 nights in Apr 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from GM on 30 Apr 2024
thank you

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good lil hotel for a night. Not the greatest ever but fair price and wonderful staff
Stayed 1 night in Apr 2024
Response from gm on 24 Apr 2024
thank you

10/10 Excellent

Donát

Stayed 1 night in Apr 2024
Response from GM on 12 May 2024
thank you

10/10 Excellent

Ariana

Stayed 1 night in Mar 2024
Response from GM on 22 Apr 2024
thank you

8/10 Good

John

Stayed 1 night in Apr 2024
Response from GM on 28 Apr 2024
thank you

6/10 Okay

Bree

Disliked: Staff & service
For
Stayed 1 night in Apr 2024
Response from gm on 19 Apr 2024
thank you

10/10 Excellent

Rodolfo

?
Stayed 1 night in Apr 2024
Response from GM on 18 Apr 2024
thank you

2/10 Terrible

Bree

Stayed 1 night in Apr 2024
Response from gm on 19 Apr 2024
thank you

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the property is a walking distance to the theater even small business. Just be careful in getting a smoking room I don’t smoke I hate the cigarette smell. It penetrated my clothes badly. Other that very clean, and it has working hot tub.
Stayed 1 night in Apr 2024
Response from GM on 18 Apr 2024
thank you

6/10 Okay

Bre'Chele

Disliked: Staff & service
Need wifi
Stayed 1 night in Mar 2024
Response from GM on 16 Apr 2024
thank you

2/10 Terrible

Christopher

Stayed 1 night in Apr 2024

6/10 Okay

Juan

Travelled with partner
Disliked: Amenities, property conditions & facilities
The property needs a make over. We stayed in room 226 & I would say the room is clean. Shower is really pressurized 👍 one light by the bed wasn’t working but still ok 👍 I hate carpet (coz I have this feeling the smell inside our room is coming from the blackened dirty carpet) but I guess they are aware & changing it coz the next room they were removing the carpet & I guess they will do the same to all the rooms (I hope so). For budget wise this place is great just ignore the people who checks in tho. Very quiet at night & our car was safe during our 4 days & 3 nights stay. Over all not bad but this place can improve. This place is just next to Chilis 🌶️ & 1 block away from Walgreens. Two blocks away a cinema & a lil place where you can find stores who sells food like chipotle etc etc 👍👍👍
Stayed 3 nights in Apr 2024
Response from GM on 10 Apr 2024
thank you for taking the time to post a review

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service
Older property, room has dust and cobwebs along edges. Furniture has cigarette burns. Clean towels, sheets, and bathroom fixtures.
Stayed 1 night in Apr 2024
Response from GM on 8 Apr 2024
thank you

2/10 Terrible

Haley

Stayed 1 night in Apr 2024
Response from GM on 8 Apr 2024
thank you for taking the time to post a review

6/10 Okay

Edwin

Disliked: Cleanliness
Stayed 4 nights in Mar 2024
Response from GM on 31 Mar 2024
thank you

10/10 Excellent

Daniel

Liked: Staff & service
Disliked: Cleanliness
Its eh but it works when ya need it
Stayed 1 night in Mar 2024
Response from GM on 29 Apr 2024
thank you

10/10 Excellent

Daniel

I love coming here bc I can smoke and I know it as a familiarity. But I wouldn’t recommend it to a family or loved ones. Rough around the edges and a bit run down. But its a fun place to stay
Stayed 1 night in Mar 2024
Response from GM on 27 Mar 2024
thank you for the review

2/10 Terrible

Michelle

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Kept getting weird calls by this guy. Did not feel safe. And on top of that, the rooms smelled gross, and half of the stuff in the room broke because of how old it is.
Stayed 2 nights in Mar 2024
Response from GM on 23 Mar 2024
thank you for taking the time to post a review

10/10 Excellent

Daniel

Stayed 1 night in Mar 2024
Response from GM on 10 Apr 2024
thank you

10/10 Excellent

Fardi

Stayed 1 night in Mar 2024
Response from GM on 10 Apr 2024
thank you

8/10 Good

Adamari

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was quiet and clean
Stayed 1 night in Mar 2024
Response from GM on 20 Mar 2024
thank you

10/10 Excellent

Silvano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from gm on 19 Mar 2024
thank you

10/10 Excellent

Seini

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GM on 18 Mar 2024
thank you

10/10 Excellent

Fardi

Stayed 1 night in Mar 2024
Response from gm on 16 Mar 2024
thank you

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So I had an ok stay, literally had to carry an older, amputee lady up the stairs. There isbno elevator. There was no customer service for her. She was extremely lucky that myself and another guest we awake at the time and able to lift her up. Told manager next day, said oh sorry. You get what ya pay for and the room is cheap. If thats what ya want n need, gravy. But know its a room for an hour type, super tiny towels and though staff is friendly, they arent the most concerned about ya lol would stay again though, love them will I live or die types 😂
Stayed 1 night in Mar 2024
Response from GM on 14 Mar 2024
thank you for taking the time to post a review

8/10 Good

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from GM on 5 Mar 2024
thank you

10/10 Excellent

Laszlo

Stayed 1 night in Feb 2024
Response from GM on 21 Mar 2024
thank you

10/10 Excellent

John

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How is it possible to find a hotel this safe, convenient and affordable in the Bay Area in 2024? Another great stay, thank you
Stayed 2 nights in Feb 2024
Response from gm on 24 Feb 2024
thank you

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything very comfortable place
Stayed 1 night in Feb 2024
Response from gm on 21 Feb 2024
thank you

2/10 Terrible

Rene

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The front desk lady was very rude, I called to request for a hair dryer and her response was “I have one here but what do you expect, for me to bring it to you?” So I had to go pick it up myself and the key card got deactivated and when we got back to the room had to leave my family in the cold to get a new one. Will not stay here again.
Stayed 1 night in Feb 2024
Response from GM on 20 Feb 2024
thank you for taking the time to post a review

10/10 Excellent

Rico

Stayed 1 night in Feb 2024
Response from GM on 21 Mar 2024
thank you

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from GM on 16 Feb 2024
thank you so much

4/10 Poor

Dominique

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Received the last room, and it was handicap the heater didn’t work. So slept in a cold room plus they didn’t have any extra blankets. Just to take a shower it took about five minutes to receive a little bit of warm water. Terrible place
Stayed 1 night in Feb 2024
Response from gm on 13 Feb 2024
thank you for letting us know

10/10 Excellent

J Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo súper bien limpio y seguro
Stayed 3 nights in Jan 2024
Response from gm on 13 Feb 2024
thank you

8/10 Good

Marlon

Liked: Property conditions & facilities
None
Stayed 2 nights in Feb 2024
Response from gm on 13 Feb 2024
thank you

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from gm on 13 Feb 2024
thank you

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from gm on 13 Feb 2024
thank you

2/10 Terrible

Benjamin

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was extremely rude and obnoxious. On my first meeting, he told me that it was a cheap room, and I had no right to complain about anything. This is totally not correct and very arrogant. He’s actually more expensive than any BRB. And similarly priced to other hotels in the area. Garbage all over property and heater inside room did not blow hot air. The place was filthy. The electrical outlets did not work in the room and room had very bad odors . Electrical outlets were to loose which caused electrical fixtures to not work and cause static on tv screen. Mini fridge didn’t work. Carpet was filthy. Biggest issue was the Office / rental manager. He didn’t want to work and gave me a surly attitude. Scolded me for saying I was wasting his time for getting him to fix legitimate issues. Also very creepy , he had to come into the room after the maintenance woman to violate my privacy to the fullest. Totally unprofessional and manic. Don’t know his name
Stayed 1 night in Jan 2024
Response from GM on 8 Feb 2024
thank you for taking the time to post a review

6/10 Okay

Mrs.Paige

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024
Response from GM on 8 Feb 2024
thank you for taking the time to post a review

6/10 Okay

thomas

Stayed 1 night in Feb 2024
Response from GM on 8 Feb 2024
thank you for taking the time to post a review

4/10 Poor

Seini

Stayed 1 night in Feb 2024
Response from gm on 20 Mar 2024
thank you