“First, we brought three large pieces luggage for this long trip. The hotel offered us a room on the sixth floor without helping us carry our luggage or even telling us how to go to the sixth floor. The highest floor the elevator could reach was the fourth floor, so we had to carry our luggage a long way up to the sixth floor using the stairs, and the next day, down to the first floor as well.
Second, I’m a VIP member of Hotels.com, and the website clearly stated that this hotel would provide VIP……
“Room is very clean and big, having enough items, such as basic showing items, and body lotions. Staffs and manager are all nice, and its breakfast tastes good! The location is excellent, walking to downtown only needing few minutes.”
随心所欲预订可免费取消的酒店
精挑细选搜索全球近一百万家住宿
