纳什维尔CoolSprings 商业广场附近酒店

“We had two rooms for 7 travelers. The first group arrived & checked in around 9 pm & discovered the toilet continuously running an hour later and would not flush. The front desk was contacted and offered to move to a different room. This was with a baby and all their luggage at 11 pm at night. The front desk made no offer to discount the cost of the room which is not acceptable given the significant inconvenience of packing up and moving rooms with a young baby.”

“Amazing all around, very nice staff.”

“The breakfast ladies were very nice and welcoming. Especially Margo. The room was very clean. The furniture was a bit rundown.”

“Very good ”

“Upon arrival, there were not enough luggage carts available. Had to wait over 1/2 hour, a representative then went to a nearby motel and borrowed one of their carts for our use. After we arrived home, we received an additional bill for two nights of parking. $10 per night that had never been discussed. Parking was limited, and to be honest, we had to park at the end of their lot next to a business. Not sure if that was part of their parking lot or belonged to the other business.”

“Nice area, clean hotel, friendly staff and comfortable pillows”

“The breakfast was great and the room was clean and super spacious.”

“staff was rude room was mid”

“Nice”

“Good breakfast”

“Nothing is included with your stay. They charge for parking and they charge for the continental breakfast. Our room was right next to the fire doors in the middle of the hallway, they were incredibly loud every time some went through them.”

“We arrived during a terrible thunderstorm that blew open the doors of the hotel. Hotel staff was actively cleaning the damage as it happened and reassuring guests that everything would be okay.”

“stay any time”

“Breakfast was fair, ac wasn’t really efficient.”

“The AC wasn’t blowing cold air. There was mold in the room I was in. The ceiling was falling apart and the room had two cockroaches in it. The mini fridge was not working.”