Sunshine Coast Cooloola Resources Reserve Hotels

"service at pool non existent Room not set up for 3… towels, bed cups glasses etc tea coffee milk etc not topped up bin overflowing and not emptied Had to constantly ask reception for items water not replaced daily. no turn down on 3rd night Hotel bar closed entire 3 nights Although recently renovated the beds were unbearably uncomfortable with old mattresses and awful lumpy pillows"

"Great location. Only hiccup was the wrong gate code was given to us and therefore could not access the property"

"Clean accomodation Friendly staff. Thanks Lee for organising early check in"

"Wonderful spot! We loved the kayaks, especially the double one."

"Overall, we had a good stay, but there is definitely room for improvement. Firstly, the description on Expedia states that the resort is a “5-minute walk” away. This wording is misleading, as it implies a short and easy walk. In reality, the walk is quite long, uphill, and not practical for many guests. It heavily relies on the buggy service, which unfortunately has a 10pm curfew that is quite inconvenient. Room service also needs improvement. Used dishes were not cleared, and coffee capsules were not replaced during servicing. We experienced long waiting times at reception as well. Given the size of the resort, it would be very helpful to have a valet service and someone to guide guests to their rooms upon arrival. Additionally, it would improve the guest experience if the buggy service offered to take guests directly to their rooms rather than only dropping them at reception. With some operational adjustments, this resort could significantly enhance the overall guest experience."

"Magical experience with all the kangaroos and great glamping! "

"Host was helpful and fixed a mknor issue quickly. House is AMAZING. Perfect for 4 adults 6 kids. "

"House and Leisure Centre were very clean. Great ammenities. Outlook to the bush was relaxing."

"Needs a good overhaul, Good mattress at least. "