The building could use some work. There were dips in the carpet when you walked down the hall way, peeling wall paper and the elevator was super sketchy. The staff was wonderful and the rooms were spacious! Overall, the room was clean and satisfied our need for one night!
Jorge
2025 年 7 月入住 1 晚
2/10 糟糕
Daniel
与家人出行
2025 年 7 月 8 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beds were made and there was sand in the room when we arrived. The ac made noise all night and it was warm in our room. The Elevator was out of order and the second Elevator was making noise like it was about to break as well. There was a big Roach in the breakfast room as well that morning at the breakfast bar
Daniel
2025 年 7 月入住 2 晚
10/10 超赞
Tomme
商务旅客
2025 年 7 月 8 日
满意:清洁度、服务设施、住宿条件和设施
Great Staff, but double billed at Bar and Mgr agreed to reverse charge after proof.....did not happen
Tomme
2025 年 3 月入住 1 晚
2/10 糟糕
FELICIA,KYLE
与家人出行
2025 年 7 月 6 日
不满意:清洁度、服务设施、住宿条件和设施
The elevator was broken and one side made a grinding noise when you went up. The bathroom toilet would have issues when flushed, the bathroom floor was wet when we first checked in. We had to ask for towels and toilet paper numerous times. The second morning I called downstairs to have my room cleaned, when we returned from breakfast the e room was still not cleaned. We asked 3 more times for them to clean and take out trash and it was never done. Never again will I stay here. The hotel was dirty and wi th er not staffed properly on a holiday weekend and dirty.
FELICIA
2025 年 7 月入住 2 晚
10/10 超赞
Gloria,Grand Prairie
与家人出行
2025 年 7 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
They are great but the pool was dirty
Gloria
2025 年 7 月入住 1 晚
10/10 超赞
Faith
与家人出行, 与配偶出行
2025 年 7 月 1 日
满意:清洁度、服务设施、住宿条件和设施
Right next to steak house
Faith
2025 年 6 月入住 2 晚
10/10 超赞
Gloria
团体旅客
2025 年 7 月 1 日
满意:清洁度、服务设施、住宿条件和设施
This property was very casual a lot of family visiting all over very nice
Gloria
2025 年 6 月入住 1 晚
4/10 很差
Olga
与家人出行
2025 年 6 月 24 日
满意:住宿条件和设施
不满意:清洁度
Dirty floors, encountered a couple of roaches, hair in shower and on toilet, couldn’t use sofa bed because it also had lots of hair and what looked like dust mixed with lint. First night we had a choice of really really hot water or extremely hot water. Lady at the front desk apologized and said none of the issues could be solved that night and there was no other place in hotel that we could shower. We had to go for the really hot shower after our day at the beach. Second day the shower was fixed and we decided to stay since we had set our stuff in that room already. If I could rate staff at the hotel separately I would give them four stars. For the most part they were very friendly and happy to help. The breakfast staff definitely deserves a five food was great and kept at the right temperatures. They were very nice and most importantly the whole area was kept clean at all times no matter how busy they got.
Olga
2025 年 6 月入住 2 晚
4/10 很差
Olga
与家人出行
2025 年 6 月 24 日
满意:住宿条件和设施
不满意:清洁度
Dirty floors, encountered a couple of roaches, hair in shower and on toilet, couldn’t use sofa bed because it also had lots of hair and what looked like dust mixed with lint. First night we had a choice of really really hot water or extremely hot water. Lady at the front desk apologized and said none of the issues could be solved that night and there was no other place in hotel that we could shower. We had to go for the really hot shower after our day at the beach. Second day the shower was fixed and we decided to stay since we had set our stuff in that room already. If I could rate staff at the hotel separately I would give them four stars. For the most part they were very friendly and happy to help. The breakfast staff definitely deserves a five food was great and kept at the right temperatures. They were very nice and most importantly the whole area was kept clean at all times no matter how busy they got.
Olga
2025 年 6 月入住 1 晚
2/10 糟糕
Tasnim
2025 年 6 月 24 日
不满意:清洁度、员工和服务、住宿条件和设施
The property was insanely dirty. The pool was not clean, they did not meet any of my special requests. when checking out, they laughed stating they get these types of complaints a lot.
Tasnim
2025 年 5 月入住 3 晚
10/10 超赞
Oscar
与家人出行
2025 年 6 月 22 日
满意:住宿条件和设施
The room was very nice and spacious. The pool was a little too crowded and cold.
Oscar
2025 年 6 月入住 1 晚
10/10 超赞
Katie
2025 年 6 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
Room was clean and cold. Plenty of space. Quiet. Would stay here again.
Katie
2025 年 6 月入住 1 晚
10/10 超赞
Nicole
与家人出行
2025 年 6 月 20 日
满意:清洁度、服务设施、住宿条件和设施
Staff we're amazing and place was very clean
Nicole
2025 年 6 月入住 4 晚
2/10 糟糕
Catherine
与家人出行
2025 年 6 月 18 日
不满意:清洁度、服务设施、住宿条件和设施
The bedsheets in our room didn’t appear to be clean. When folding out the sofa bed for our kids to use, there was a dirty footprint on the fitted sheet and the sheets didn’t seem like they were changed. The front desk staff was very helpful bringing us more than enough sheets to replace them with though.
Catherine
2025 年 4 月入住 1 晚
10/10 超赞
Bianca
2025 年 6 月 16 日
Bianca
2025 年 5 月入住 1 晚
4/10 很差
Rogelio
与家人出行, 与配偶出行
2025 年 6 月 15 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
The carpet in the hallway going to the room smelled, there was small black bugs on the a/c and window, some water alomg the baseboard. The employee at the front desk was very nice. The hotel issues has nothing to do with the employee. I had other family members stay there and had the same issues, other guest were also informing the front desk employee know.
Rogelio
2025 年 6 月入住 1 晚
10/10 超赞
Vidhya
2025 年 6 月 14 日
Vidhya
2025 年 6 月入住 1 晚
6/10 一般
Fatima
2025 年 6 月 12 日
满意:员工和服务
The personnel at the front desk were fantastic. They were very helpful and welcoming.
Fatima
2025 年 6 月入住 3 晚
10/10 超赞
Megan
与家人及幼儿出行
2025 年 6 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Safe was great and very welcoming. Room was very clean.
Megan
2025 年 6 月入住 1 晚
10/10 超赞
Hannah
2025 年 6 月 8 日
满意:清洁度、员工和服务、住宿条件和设施
Hannah
2025 年 6 月入住 1 晚
10/10 超赞
Adrianna
2025 年 6 月 7 日
Adrianna
2025 年 5 月入住 2 晚
2/10 糟糕
Angosom
与家人及幼儿出行
2025 年 6 月 6 日
不满意:清洁度、服务设施、住宿条件和设施
Smells bad mold all over the room and the shower not working properly
Angosom
2025 年 6 月入住 2 晚
4/10 很差
Adam
与家人及幼儿出行
2025 年 6 月 6 日
不满意:清洁度
Pretty decent hotel. We stayed in room 220. I will say the engineer that designed this hotel as never stayed in one. The floor above us sounded to the occupants were going to land in our room. And I feel bad for anyone in room 120 as my daughter’s steps sounded like she was a giant.
The hotel “bar” consisted of 5 bar stools and the front desk clerk doubled as the bar keep. Breakfast was extremely sad also. The worse part of the experience though would have to be when I made the mistake of sliding one of the beds closer to the half wall as a fall prevention for my kid. The amount of filth and feathers and even a large fake eye lash left behind was extremely unsettling from under the bed.
The air conditioning also sounded like it was holding water everytime it shut off you could hear the water gurgling in the machine. The toilet took atleast 5 minutes to refill and all lights in the bathroom area flickered pretty bad. I would highly suggest management getting a handle on maintenance while they still can.
Adam
2025 年 6 月入住 2 晚
10/10 超赞
Tara
与配偶出行
2025 年 6 月 2 日
满意:清洁度、服务设施、住宿条件和设施
We stayed in the one bedroom suite. It was very spacious! It was very quiet, very clean and loved that the rooms were separate.
It has everything you would need to cook, clean etc. There was a fire pit outside the amenities were great:). I wish we were able to stay longer:)