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Conrad Macao

Photo gallery for Conrad Macao

Primary image
4 outdoor pools
4 outdoor pools
4 outdoor pools
Minibar, in-room safe, desk, laptop workspace

Overview of Conrad Macao

Conrad Macao

5.0 star property

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Spa
Map
The Londoner Macao, Estrada do lstmo. s/n, Cotai

Explore the area

  • Popular LocationVenetian Macao Casino3 min walk
  • Popular LocationEiffel Tower at The Parisian Macao7 min walk
  • Popular LocationCotai Strip16 min walk
  • AirportHong Kong (HKG-Hong Kong Intl.)56 min drive

Room options

About this area

Cotai

Located in Cotai, Conrad Macao is connected to a shopping centre. Notable landmarks in the area include Eiffel Tower at The Parisian Macao and Macau Tower, and travellers wishing to experience a bit of culture can try TeamLab Macao. Looking to enjoy an event or a match while in town? See what's going on at Macau East Asian Games Dome. Spend some time exploring the area's activities, including golfing.
Visit our Cotai travel guideOpens in a new window
Map

What's nearby

  • Venetian Macao Casino - 3 min walk
  • Eiffel Tower at The Parisian Macao - 7 min walk
  • Cotai Arena - 11 min walk
  • Cotai Strip - 16 min walk
  • Macau East Asian Games Dome - 19 min walk

Getting around

  • Hong Kong International Airport (HKG) - 60 min drive

About this property

Conrad Macao

5-star luxury hotel connected to the convention centre
Take advantage of a free round-trip airport shuttle, a corner/local shop and a free daily manager's reception at Conrad Macao. Treat yourself to a massage at Bodhi Spa, the on-site spa. Be sure to enjoy a meal at any of the 5 on-site restaurants, which feature international cuisine and brunch. Free in-room WiFi is available to all guests, along with a shopping centre on site and a coffee shop/cafe.
Additional perks include:
  • 4 outdoor pools
  • Free self-parking
  • Continental breakfast (surcharge), a free ferry terminal shuttle and a front desk safe
  • A lift, 48 meeting rooms and smoke-free property
  • Guest reviews speak highly of the location
Room features
All 659 rooms offer comforts, such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches, such as Laptop workspace and air conditioning. Guest reviews speak positively of the overall comfort, size rooms at the property.
Other amenities include:
  • Bathrooms with baths or showers and free toiletries
  • HDTVs with cable channels
  • Mini fridges, free infant beds and coffee/tea makers

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free covered self-parking on site
  • Wheelchair-accessible parking available
  • Free return airport shuttle from 11:00 AM to 10:00 AM
  • Airport shuttle at scheduled times
  • Free ferry terminal shuttle

Food and drink

  • Continental breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: MOP 240-250 for adults and MOP 120-130 for children
  • 5 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service

Restaurants on site

  • Churchill's Table
  • North Palace
  • Crystal Jade
  • The Huaiyang Garden
  • The Conservatory

Things to do

  • 4 outdoor pools
  • Evening entertainment
  • Fitness centre
  • Full-service spa
  • Sauna
  • Shopping centre
  • Shopping
  • Steam room

Family friendly

  • 4 outdoor pools
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference centre (62100 square feet of space)
  • Meeting rooms - 48

Spa

  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom

Entertainment

  • TV channels
  • LED TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini fridge
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

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Cotai
Cotai
Family-friendly
Family-friendly
Air conditioned
Air conditioned
Hotel
Hotel
Guest rating 4.5+
Guest rating 4.5+
5 star
5 star
Pool
Pool

Policies

Check-in

95% of travellers were happy with check-in
Check-in from 3 PM - midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MOP 1000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between MOP 240 and MOP 250 for adults, and MOP 120 and MOP 130 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Conrad Macao Cotai Central Hotel
Conrad Macao Central Hotel
Conrad Macao Cotai Central
Conrad Macao Central
Conrad Macao Hotel
Conrad Macao Cotai
Conrad Macao Hotel Cotai
Conrad Macao Cotai Strip
Conrad Macao Cotai Central

Frequently asked questions

Does Conrad Macao have a pool?

Yes, this property has 4 outdoor pools.

How much does it cost to stay at 澳門康萊德酒店?

As of 26 Sept 2022, prices found for a 1-night stay for 2 adults at 澳門康萊德酒店 on 30 Sept 2022 start from HK$1,233.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Conrad Macao pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Conrad Macao?

Self-parking is free at this property.

What time is check-in at Conrad Macao?

Check-in is from 3 PM - midnight.

What time is check-out at Conrad Macao?

Checkout is at 11 AM.

Does Conrad Macao provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 11:00 AM to 10:00 AM at scheduled times.

Where is Conrad Macao located?

Situated on the Strip, this luxury hotel is within a 15-minute walk of Eiffel Tower at The Parisian Macao and TeamLab Macao. Cotai Strip and Macau East Asian Games Dome are also within 1 mi (2 km).

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 731 out of 1000 reviews
5 - Excellent 73%
Rating 4 - Good. 230 out of 1000 reviews
4 - Good 23%
Rating 3 - Okay. 26 out of 1000 reviews
3 - Okay 3%
Rating 2 - Poor. 5 out of 1000 reviews
2 - Poor 1%
Rating 1 - Terrible. 8 out of 1000 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

4.7/5

Eco-friendliness
Write a review

4/5 Good

Marcel
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful stay. We liked the room, the staff, the facilities, shopping… It was perfect.
Stayed 1 night in Aug 2022

5/5 Excellent

danhua
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2022

5/5 Excellent

Mio Cheng
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good staycation memories!!!
It was a wonderful stay with nice front desk agent named Lee who got a very detailed mind. So professional!
Stayed 2 nights in Dec 2021

5/5 Excellent

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
尴尬的住宿体验
有点尴尬的住宿体验：我们一共住了四个晚上，第一天抵达办理入住时，前台的Robyn(?)服务超级友善，令第一次入住康莱德酒店的我们为之惊艳；随后的入住及隔天的早餐，都令我们决定之后就加入希尔顿集团。但之后几天的早餐及服务就每况愈下，特别是最后一天的早餐，可能因为人比较多，整体质量落差比较大。我们订的是套房，尽管酒店整体禁烟，但我们入住的期间，房间弥漫着浓厚的烟味，即便有空气净化器，还是烟味很重。
Stayed 4 nights in Jul 2021

5/5 Excellent

Verified traveller
Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice breakfast
Stayed 16 nights in May 2021

5/5 Excellent

Chan
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

4/5 Good

Wan
Travelled with family
Liked: Staff & service, room comfort
Okay stay but should be better
Location: good. Center of Cotai, near bus station Service: overall quite good with helpful staffs Room Condition: the washroom is not satisfied. - noisy flush toilet even after the tank filled, but not leeking - there are many handles around the washroom but they are not helpful ( mis-located, for my opinion) - not clean round the bathtub Environment: it’s not a good timing now because some new parts are under .construction
Stayed 1 night in Dec 2020

4/5 Good

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

5/5 Excellent

James, Taipa, Macau
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Conrad Macao Cotai is a five star hotel and the staff, service, room comfort and amenities are all excellent, as is the location. The room was quite comfortable and the bed was great. It's a bit pricey, but you get what you pay for. I loved the big bathtub in addition to the king sized bed, room service, and friendly staff.
Stayed 2 nights in Jan 2020

5/5 Excellent

Pierre ulrich
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020