Time for a renovation. Everything is outdated and looking run down. Even the parking lot needs some maintenance
Keith
2025 年 7 月入住 1 晚
6/10 一般
Dave
2025 年 7 月 25 日
满意:员工和服务
First room smelled very strong with harsh cleaning product. they gave us another room to try which was better.
Dave
2025 年 7 月入住 1 晚
2/10 糟糕
Dale
2025 年 7 月 24 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Dirty sheets on bed, bathroom fixtures not in good condition, outdated facilities.
Dale
2025 年 7 月入住 1 晚
10/10 超赞
Theresa
2025 年 7 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
Close to many amenities
Theresa
2025 年 7 月入住 2 晚
4/10 很差
Sheryl
2025 年 7 月 22 日
Needs complete Renos! Lobby dark and dingy. Only am staff friendly. Ice machine out of order. Clean room but carpet needs replacing. Not impressed with property, not value for room charge!
Sheryl
2025 年 7 月入住 1 晚
4/10 很差
Bridget
与家人出行
2025 年 7 月 22 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The place really needs a makeover. It was dingy and although it was clean????it felt that it wasn’t. Alot of things didn’t work (jets on hot tub vending machine etc). Restaurant was closed ????? It was very disappointing and it wasn’t cheap. Wouldn’t stay again.
Bridget
2025 年 7 月入住 1 晚
10/10 超赞
David
与配偶出行
2025 年 7 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Potholes in parking lot
David
2025 年 7 月入住 3 晚
4/10 很差
Thomas
与配偶出行
2025 年 7 月 21 日
满意:员工和服务
The room floor was wet so another room was provided. This room was not as clean. The temperature control was non -functional, so hot or cold were the options. Would have liked an extra blanket. Will not stay there again.
Thomas
2025 年 7 月入住 1 晚
10/10 超赞
Barry
团体旅客
2025 年 7 月 20 日
满意:员工和服务、服务设施、住宿条件和设施
Very nice surprise upon checking in...will stay again
Barry
2025 年 7 月入住 2 晚
4/10 很差
Amber
与家人出行
2025 年 7 月 20 日
不满意:住宿条件和设施,清洁度
Woke up to someone getting beat up outside our window quite badly, had to call the police. Rooms were stinky and breakfast was terrible. Front desk staff was wonderful and very kind.
Amber
2025 年 7 月入住 1 晚
6/10 一般
Monika
带宠物出行, 与配偶出行
2025 年 7 月 20 日
The hotel is a bit of a paradox. First, they confused our reservation and booked us the next night - but then they contacted us to fix it. Unfortunately, they only had smaller bed sizes than we requested. Then they thoughtfully put us at the end of a hall, because of the pet - but the door didn't work.
Finally, if you are traveling with a dog, it's important to know that there is NO grass around the property. I don't mean "not much" or "it's hard to get to" - there actually isn't any. Super inconvenient with a dog.
Monika
2025 年 7 月入住 1 晚
6/10 一般
Gary
2025 年 7 月 20 日
不满意:住宿条件和设施
The property is dated. They don’t do a full service cleaning of the rooms when you stay more than one day. They won’t make the bed for example.
I guess the property is okay for the price but they could do little things that would make it better
Gary
2025 年 7 月入住 2 晚
10/10 超赞
al
与家人出行
2025 年 7 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly service and clean
al
2025 年 7 月入住 1 晚
8/10 还可以
Lorne
与配偶出行
2025 年 7 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I found the property to be very conveniently located in Cranbrook. Staff was friendly and helpful.
Lorne
2025 年 7 月入住 2 晚
10/10 超赞
Larnito
与家人出行
2025 年 7 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
What an excellent service! When I checked in, I let the front desk staff know I just had a gout attack and couldn’t manage the stairs. I asked if it would be possible to have a room on the main floor. Without hesitation, she shuffled a few things around and made it happen. I’m truly grateful for her kindness and help. I’m sorry I didn’t catch her name, but I’d love to give her a big shoutout—she truly went above and beyond!
Larnito
2025 年 7 月入住 1 晚
6/10 一般
Alvin
2025 年 7 月 15 日
满意:员工和服务
不满意:清洁度
No
Alvin
2025 年 7 月入住 1 晚
8/10 还可以
Andre
团体旅客
2025 年 7 月 15 日
满意:清洁度、服务设施、住宿条件和设施
Staff was friendly and lots to do in the area
Andre
2025 年 7 月入住 5 晚
8/10 还可以
Andre
团体旅客
2025 年 7 月 15 日
满意:住宿条件和设施,服务设施
Staff was friendly and many things to do in the area
Andre
2025 年 7 月入住 4 晚
8/10 还可以
David
2025 年 7 月 14 日
满意:员工和服务,清洁度
The property was clean the breakfast was very good ( just needed a pot of hot water to make herbal tea)We did use the hot tub, but it was not hot, just warm.
Decent place would stay there again.
David
2025 年 7 月入住 1 晚
8/10 还可以
Gordon
与配偶出行
2025 年 7 月 14 日
满意:清洁度
Close to many eating places. Excellent breakfast. Very clean hotel and staff helpful. AC unit very loud fan but it worked fine. Very well equipped gym.
AC in entry area, breakfast area and lounge was kept too cold. Staff in breakfast area very friendly and cheerful.
Gordon
2025 年 7 月入住 3 晚
8/10 还可以
Jacqueline
与家人出行
2025 年 7 月 14 日
满意:住宿条件和设施,清洁度
When checking in, the greeter noticed my walker and saw I was booked on the second floor (no elevators) and moved me to the main floor with a wheelchair accessible room.
Jacqueline
2025 年 7 月入住 2 晚
8/10 还可以
Doris
与配偶出行
2025 年 7 月 13 日
满意:清洁度
Good value - spatious rooms, onsite dining, convenient Cranbrook location. Property is dated but clean. Staf are pleasant and polite.
Doris
2025 年 7 月入住 2 晚
4/10 很差
Eric,Lethbridge
2025 年 7 月 11 日
不满意:清洁度、服务设施、住宿条件和设施
Bed was comfy, room was not cleaned or attended to for a three night stay, room smelt musty and very dated. Tv is very small, a/c was very noisy, shower curtain did not fit on the rod and water would get all over the floor. If you’re a trucker or prostitute I recommend this hotel. If you’re a family or looking for something nice ….go across the street.