Sallent de Gallego Crestas Hotels

"Duplex room was nice, lounge and small bathroom with shower on lower level, large rooms upstairs with more beds and full bath. Upper room had wall dividing two spaces but no door. No AC but skylights provided good air. No in room coffee or tea"

"The weather was not great as we arrived and left, but it was the front desk that made our stay bright on a rainy day. Angel went OUT OF HIS WAY to make sure we could enjoy all the amazing places we would have just passed by had he not spent 30 minutes with us mapping out two amazing days. Upon check in the manager was just as accommodating. Well done team. You made a difference. "

"Our stay at Sarrato Aparthotel was absolutely wonderful. The cosy studio had everything we needed, making it feel like a home away from home. Waking up to breathtaking mountain views and enjoying breakfast on the balcony was the perfect start to our days. The staff went above and beyond to assist us in every way possible—just a heads-up, they primarily speak Spanish. After a day on the slopes, unwinding in the jacuzzi, taking a refreshing swim, and relaxing in the sauna was pure bliss. The location is ideal, between Formigal and Panticosa, offering easy access to skiing. Every moment here was an absolute delight, and we can’t wait to return."

"We have been surprised by the poor level of service of this hotel. It's rated 4 stars we paid more than 160 euros by night but they were several issues. The restaurant was quite often complete, we were not informed in advance. We made the queue to be then informed that it was complete. Hopefully for the breakfasts we took it during the booking. Nevertheless , we had to wait minimum 30 minutes to get in. The servers were overwhelmed. Inside a lot of products were not renewed. We already waited 45 minutes for the check in on day 1. We went to the spas to get a massage for 1h30. The music was not functioning (system broken and no maintenance). We can hear the voice of the men on charge of the swimming pool welcoming all people from the hotel. Not a place to relax. The massage in itself was not pro. For a cost of almost 90 euros by person, and we took two (for the couple, one after the other), it's way to expensive for such poor quality. The tv was broken, internet too and hot water during one morning.everything was fixed after an alert at the reception desk despite internet failure. Some good things though: great place and view on the mountains, big beds very comforting, nice hotel infrastructure,good chef cooling eggs in the kitchen for breakfast."