Croatia Spa Hotel

"I cannot fault this hotel. Everything was delivered with the highest level of efficiency and enthusiasm. Pickup from the airport was arranged by the hotel and really worth the extra money. The breakfast room was well stocked and the staff were extremely helpful."

"The hotel is beautiful. We loved the history and character. The rooms were very comfortable. However, the service was uneven. We were told that we could order room service until 1am, so ordered. Waited an hour and nothing. When we called, we were told that there weren’t any kitchen staff and someone had come to our door to let us know. We had answered the door but no one was there and no message. When we mentioned this, they provided us with cocktails the next day. We ordered again on another day, but it took almost an hour and the food and coffee arrived cold. The eggs were flavorless. We asked that they provide us with the coffee pods given that our coffee was cold, but these never arrived. Given it is considered a luxury hotel, not impressed."

"super friendly people who are willing to help "

"The last time I was in Dubrovnik, I stayed at the Hilton which is more centrally located. The Rixos was a much better place to stay. The rooms are bigger with better amenities. The views are incredible. It is only a 20-30 walk along the sea to the Old Town. The food was excellent. A totally enjoyable experience."

"Exceptionally friendly, helpful and professional staff at this seaside property. The view from our room.of the sea and sunsets is too beautiful to describe. Breakfast buffet offered a.stunning.variety of foods well-presented with seaside seating. "

"No breakfast "

"Clean room and great service!"

"Very clean and sauna/spa fantastic."

"The hotel’s location is lovely and very well situated. However, the property would benefit from some updates and attention to detail. In particular, the carpets appear dated and could be refreshed or replaced with alternative flooring. Additionally, a warmer and more welcoming approach from the breakfast staff would greatly enhance the guest experience."