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Four Points By Sheraton Cuenca

3.5 star property
Pet-friendly hotel connected to the convention centre in Cuenca with free breakfast

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Four Points By Sheraton Cuenca

Indoor pool
Exterior
View from room
Breakfast, lunch, dinner served; Latin American cuisine
Lobby
Reviews
9.0

Wonderful

Popular amenities

  • PoolPoolPool
  • Hot tubHot tubHot tub
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
The price is HK$635
HK$873 total
includes taxes & fees
14 Jun - 15 Jun

Explore the area

Map
Ave. Circunvalación Sur y Ave. Felipe II, Cuenca, 010169
  • Popular LocationMall del Rio1 min walk
  • Popular LocationRío Tomebamba & Calle Larga7 min drive
  • Popular LocationCalderon Park8 min drive
  • AirportCuenca (CUE-Mariscal Lamar)22 min drive
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Room options

View all photos for Junior Suite, 1 Bedroom

In-room safe, desk, blackout curtains, soundproofing

Junior Suite, 1 Bedroom

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 753 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

In-room safe, desk, blackout curtains, soundproofing

Classic Room, 2 Queen Beds

9.6/10 Exceptional

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 334 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Classic Room, 1 King Bed

9.8/10 Exceptional

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Rainfall showerhead
  • 334 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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Exterior
Oro Verde Cuenca
Pool
Breakfast included
Free airport shuttle
Pet-friendly
9.4 out of 10, Exceptional, (420)
The price is HK$741
per night
28 May - 29 May
Oro Verde Cuenca

About the area

Cuenca

Located in Cuenca, Four Points By Sheraton Cuenca is connected to a shopping centre. San Francisco Plaza Market and Plaza Rotary Market are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore El Cajas National Park and Calderon Park. Cuenca Botanical Garden and University of Cuenca's Orchid Garden are also worth visiting.
Visit our Cuenca travel guideOpens in a new window

What's nearby

  • Mall del Rio - 1 min walk
  • Alejandro Serrano Aguilar Stadium - 4 min drive
  • Río Tomebamba & Calle Larga - 7 min drive
  • Calderon Park - 8 min drive
  • New Cathedral of Cuenca - 9 min drive

Getting around

  • Unidad Nacional Tram Station - 7 min drive
  • 14n - Antonio Borrero Station - 18 min drive
  • Cuenca (CUE-Mariscal Lamar) - 21 min drive

Restaurants

  • Bocatti - 12 min walk
  • Rooftop - 13 min walk
  • Azucarada - 18 min walk
  • KFC - 5 min walk
  • Picantería Reina del Cisne - 10 min walk

About this property

Four Points By Sheraton Cuenca

Hotel connected to the convention centre
Consider a stay at Four Points By Sheraton Cuenca and take advantage of free breakfast (local cuisine), a free return airport shuttle and a terrace. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
Additional perks include:
  • Swimming pool
  • Free self-parking
  • Express check-in, a TV in reception and free newspapers
  • A computer station, luggage storage and a lift
  • Guest reviews say great things about the helpful staff
Room features
All 120 rooms feature comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches such as free WiFi and air conditioning.
Extra amenities include:
  • Bathrooms with rainfall showers and baths or showers
  • Flat-screen TVs with premium channels
  • Free infant beds, coffee/tea makers and heating

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle on request

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Sauna
  • A hot tub
  • Steam room
  • Swimming pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height plug sockets in bathroom
  • Transfer shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Monday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 40 lb per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • 15 per cent destination fee will be charged.
  • Administrative fee: USD 1.73 per person, per night
  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points By Sheraton Cuenca Hotel
Four Points By Sheraton Cuenca Cuenca
Four Points By Sheraton Cuenca Hotel Cuenca

Frequently asked questions

Does Four Points By Sheraton Cuenca have a pool?

Yes, this property has a pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at Four Points By Sheraton Cuenca?

As of 22 May 2024, prices found for a 1-night stay for 2 adults at Four Points By Sheraton Cuenca on 14 Jun 2024 start from HK$634.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Points By Sheraton Cuenca pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 40 lb per pet. There's a fee of USD 30 per pet, per stay. Service animals are exempt from fees.

How much is parking at Four Points By Sheraton Cuenca?

Self-parking is free at this property.

What time is check-in at Four Points By Sheraton Cuenca?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Four Points By Sheraton Cuenca?

Checkout is at noon.

Does Four Points By Sheraton Cuenca provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Four Points By Sheraton Cuenca located?

Situated in the shopping district, this hotel is within 1 mile (2 km) of Mall del Rio, Mirador de Turi and Museum of Metals. Cuenca Botanical Garden and Galeria FVega are also within 2 miles (3 km).

Four Points By Sheraton Cuenca Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 197 out of 288 reviews" "
Rating 8 - Good. 57 out of 288 reviews" "
Rating 6 - Okay. 17 out of 288 reviews" "
Rating 4 - Poor. 8 out of 288 reviews" "
Rating 2 - Terrible. 9 out of 288 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Lourdes

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I went the weekend of Good Friday. Not a good idea since there were too many kids. We didn’t even get to use the pool 🙄 but overall it’s a nice place.
Stayed 2 nights in Mar 2024

10/10 Excellent

jaime

Stayed 2 nights in Mar 2024

10/10 Excellent

Thomas S Howerton

Stayed 3 nights in Dec 2023

10/10 Excellent

Manuel

Stayed 1 night in Dec 2023

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2023

6/10 Okay

Pablo, TAMPA

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
staff need to work on customer service
Stayed 2 nights in Dec 2023

6/10 Okay

Gil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Terrible WiFi in the rooms. No hooks to hang towels in the bathroom.
Stayed 1 night in Nov 2023

10/10 Excellent

Mari

Stayed 1 night in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice !
Stayed 4 nights in Oct 2023

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023