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Reviews of Juniper Hotel Cupertino, Curio Collection by Hilton

4 out of 5
Juniper Hotel Cupertino, Curio Collection by Hilton
10050 S De Anza Blvd, Cupertino, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 636 out of 1002 reviews" "
Rating 8 - Good. 251 out of 1002 reviews" "
Rating 6 - Okay. 67 out of 1002 reviews" "
Rating 4 - Poor. 26 out of 1002 reviews" "
Rating 2 - Terrible. 22 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Nelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Hao

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty bad experience at the hotel. The hotel itself is fine with free parking etc. In the room, there were 4 bottles of water, 2 large format, 2 small format. The large ones were obvious pay to drink. I thought the smaller ones were free. However, upon careful reading of the small print, ONLY Hilton Honor silver or up are free, otherwise, $3. REALLY? After spending 150 for a hotel night, you are trying to con-me out $3? Rather tacky and uncouth. I brought this up to the staff in the front desk. They assured me that I will NOT be charged. Well, guess what, the $3.27 showed up on my Amex a few days later. NICE!!!! Class act, guys. I rarely leave bad reviews. But this really takes classless act to a different level. Way to go, guys. $3.27!!!!????
Stayed 2 nights in Apr 2024
Response from Eric on 27 Apr 2024
Greetings Hao,I sincerely apologize for the inconveniences during your stay. I would be more than happy to remove this charge from your reservation as it was promised and refund you the appropriate amount. Please reach out to us with your reservation details and I can do so for you.

10/10 Excellent

Nonita Marie, Ladera Ranch

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is absolutely accommodating. I booked this hotel/room for my kids and my daughter lost her wallet on the way from Orange County to San Jose. By the time they checked in, she doesn't have any credit cards but the manager accommodated them due to unfortunate circumstance, BIG thanks to the hotel I am glad they did let my kids checked in since I was out of the country travelling. The place and room booked was very nice, clean and spacious, quiet and parking was a breeze. I would book this place again.
Stayed 1 night in Apr 2024
Response from Marwin on 21 Apr 2024
Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are so pleased to hear you had a great experience and look forward to welcoming you back again soon!

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Marwin on 17 Apr 2024
Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are so pleased to hear you had a great experience and look forward to welcoming you back again soon!

10/10 Excellent

Guangming

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Marwin on 16 Apr 2024
Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are so pleased to hear you had a great experience and look forward to welcoming you back again soon!

8/10 Good

Nelly

.
Stayed 1 night in Apr 2024
Response from Eric on 13 Apr 2024
Thank you so much for taking the time to share your feedback regarding your recent stay with us. We greatly appreciate you staying with us and hope to see you back sometime soon!

10/10 Excellent

Minerva

Stayed 2 nights in Apr 2024
Response from Eric on 1 May 2024
Thank you for staying with us, and providing us with valuable feedback! We are so happy you enjoyed your stay at the Juniper, and we hope to see you again in the future!

10/10 Excellent

Zev, Fremont

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great and we had a wonderful stay. We'll definitely stay here again. Oh, and the breakfast was lovely too!
Stayed 1 night in Apr 2024
Response from Marwin on 8 Apr 2024
Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are so pleased to hear you had a great experience and look forward to welcoming you back again soon!

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely hotel!
Stayed 1 night in Apr 2024
Response from Marwin on 6 Apr 2024
Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are so pleased to hear you had a great experience and look forward to welcoming you back again soon!

10/10 Excellent

Jered

Liked: Cleanliness, staff & service, property conditions & facilities
They took care of us, thank you.
Stayed 2 nights in Jan 2024
Response from Marwin on 1 Apr 2024
Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are so pleased to hear you had a great experience and look forward to welcoming you back again soon!

10/10 Excellent

Sasha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and hotel. Quiet for studying for a course that bright me into town.
Stayed 7 nights in Mar 2024
Response from Marwin on 29 Mar 2024
Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are so pleased to hear you had a great experience and look forward to welcoming you back again soon!

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helpful and friendly. Room very clean.
Stayed 5 nights in Mar 2024
Response from Marwin on 21 Mar 2024
Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are so pleased to hear you had a great experience and look forward to welcoming you back again soon!

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Marwin on 16 Mar 2024
Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are so pleased to hear you had a great experience and look forward to welcoming you back again soon!

10/10 Excellent

Marissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when we come into town, as my parents live at the Chateau retirement home.
Stayed 2 nights in Mar 2024
Response from Marwin on 12 Mar 2024
Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are so pleased to hear you had a great experience and look forward to welcoming you back again soon!

10/10 Excellent

frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, quiet, convenient for my needs.
Stayed 1 night in Mar 2024
Response from Marwin on 5 Mar 2024
Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are so pleased to hear you had a great experience and look forward to welcoming you back again soon!

8/10 Good

Bevin

Stayed 1 night in Mar 2024
Response from Eric on 25 Mar 2024
Thank you so much for your feedback on your most recent stay with us! We are glad to hear that you enjoyed your stay with us, have a great day and we hope to see you soon!

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Eric on 1 Mar 2024
Thank you for taking the time to share your feedback regarding your recent stay with us here at Juniper. I am sorry to see you had a negative experience with us and would like to express my sincere apologies for falling short of our high service standards. We will make sure to share your feedback with our team to work on these issues and hope you will give us another chance to serve you in the future.

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the property were friendly and helpful. The location is excellent with many dining and stores such as Target nearby. Parking is easy and free. The area feels safe. The only thing is the property is a little dated. The beds are comfortable but the room and bathroom could use a remodel.
Stayed 2 nights in Feb 2024
Response from Marwin on 20 Feb 2024
Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are so pleased to hear you had a great experience and look forward to welcoming you back again soon!

8/10 Good

Liping

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All services provided are just right, not less than needed, nor any extras. We feel at home.
Stayed 5 nights in Feb 2024
Response from Eric on 17 Feb 2024
Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are so pleased to hear you had a great experience and look forward to welcoming you back again soon!

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely Wonderful
Stayed 1 night in Feb 2024
Response from Marwin on 4 Feb 2024
Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are so pleased to hear you had a great experience and look forward to welcoming you back again soon!

2/10 Terrible

Robert

Stayed 1 night in Jan 2024
Response from Marwin on 2 Feb 2024
Thank you for taking the time to share your feedback regarding your recent stay with us here at Juniper. I am sorry to see you had a negative experience with us. Any additional feedback as to how we could have enhanced your experience would be greatly appreciated. I look forward to hearing back from you and hope you will give us another chance to serve you in the future.

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Eric on 31 Jan 2024
Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are so pleased to hear you had a great experience and look forward to welcoming you back again soon!

6/10 Okay

James

Liked: Cleanliness
Good overall
Stayed 2 nights in Jan 2024
Response from Eric on 29 Jan 2024
Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are so pleased to hear you had a good experience and look forward to welcoming you back again soon!

8/10 Good

Ruchi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Eric on 29 Jan 2024
Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are so pleased to hear you had a great experience and look forward to welcoming you back again soon!

10/10 Excellent

Xia, Vienna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Eric on 29 Jan 2024
Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are so pleased to hear you had a great experience and look forward to welcoming you back again soon!

8/10 Good

Greg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Marwin on 28 Dec 2023
Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are so pleased to hear you had a great experience and look forward to welcoming you back again soon!

10/10 Excellent

Deleatrice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to San Jose
Benaias (the gentleman at the front desk) was professional and attentive. I would stay here on my next visit. My sister recommended This fine hotel and it did not disappoint.
Stayed 3 nights in Dec 2023
Response from Marwin on 22 Dec 2023
Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are so pleased to hear you had a great experience, especially with Benaias and look forward to welcoming you back again soon!

10/10 Excellent

Zev, Fremont

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place loved everything
Stayed 1 night in Dec 2023
Response from Marwin on 22 Dec 2023
Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are so pleased to hear you had a great experience and look forward to welcoming you back again soon!

10/10 Excellent

Myungwoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Eric on 17 Dec 2023
Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are so pleased to hear you had a great experience and look forward to welcoming you back again soon!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Eric on 7 Dec 2023
Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are so pleased to hear you had a great experience and look forward to welcoming you back again soon!

10/10 Excellent

Yuchen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Marwin on 6 Dec 2023
Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are so pleased to hear you had a great experience and look forward to welcoming you back again soon!

10/10 Excellent

scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay. nice hotel in a nice area with lots of good eating and things to do. highly recommend.
Stayed 7 nights in Nov 2023
Response from Marwin on 5 Dec 2023
Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are so pleased to hear you had a great experience and look forward to welcoming you back again soon!

10/10 Excellent

Marissa

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
My parents moved into a retirement community around the corner a few years ago, so we ALWAYS stay here when we come into town. It's clean, comfortable, and super convenient. The room rate is usually pretty good, and the staff is always very helpful. I love the Juniper!
Stayed 1 night in Dec 2023
Response from Marwin on 5 Dec 2023
Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are so pleased to hear you had a great experience and look forward to welcoming you back again soon!

10/10 Excellent

JINU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Eric on 17 Dec 2023
Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are so pleased to hear you had a great experience and look forward to welcoming you back again soon!

8/10 Good

Keir

Liked: Cleanliness, staff & service, amenities
Friendly front desk staff and housekeeping.
Stayed 4 nights in Nov 2023
Response from Marwin on 28 Nov 2023
Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are so pleased to hear you had a great experience and look forward to welcoming you back again soon!

8/10 Good

Linda

Stayed 1 night in Nov 2023
Response from Eric on 17 Dec 2023
Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are so pleased to hear you had a great experience and look forward to welcoming you back again soon!

10/10 Excellent

Anongnadda

Stayed 1 night in Nov 2023
Response from Eric on 17 Dec 2023
Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are so pleased to hear you had a great experience and look forward to welcoming you back again soon!

10/10 Excellent

Robin, Chula Vista

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We had a nice, large room. It could use a little updating and then it would have been a great room.
Stayed 2 nights in Nov 2023
Response from Eric on 7 Nov 2023
Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are so excited to announce that we will be undergoing renovations very soon! We are so pleased to hear you had a great experience and look forward to welcoming you back again soon!

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that they had big bottles of shampoo, conditioner, body wash and lotion ! Didn’t feel so limited to a small container for 3 people!
Stayed 1 night in Nov 2023
Response from Marwin on 7 Nov 2023
Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are so pleased to hear you had a great experience and look forward to welcoming you back again soon!

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely professional. Will stay here again.
Stayed 1 night in Oct 2023
Response from Marwin on 2 Nov 2023
Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are so pleased to hear you had a great experience and look forward to welcoming you back again soon!

8/10 Good

Ruchira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Eric on 30 Oct 2023
Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are so pleased to hear you had a great experience and look forward to welcoming you back again soon!

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Eric on 30 Oct 2023
Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are so pleased to hear you had a great experience and look forward to welcoming you back again soon!

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Marwin on 27 Oct 2023
Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are so pleased to hear you had a great experience and look forward to welcoming you back again soon!

6/10 Okay

Jonathan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Eric on 23 Oct 2023
Thank you for taking the time to share your feedback regarding your recent stay with us here at Juniper. I am sorry to see you had a negative experience with us and would like to express my sincere apologies for falling short of our high service standards. We will make sure to share your feedback with our team to work on these issues and hope you will give us another chance to serve you in the future.

10/10 Excellent

Sompope

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Eric on 22 Oct 2023
Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are so pleased to hear you had a great experience and look forward to welcoming you back again soon!

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and property
Stayed 1 night in Oct 2023
Response from Marwin on 21 Oct 2023
Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are so pleased to hear you had a great experience and look forward to welcoming you back again soon!

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Eric on 22 Oct 2023
Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are so pleased to hear you had a great experience and look forward to welcoming you back again soon!

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Eric on 16 Oct 2023
Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are so pleased to hear you had a great experience and look forward to welcoming you back again soon!

10/10 Excellent

Kerri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Oct 2023
Response from Eric on 16 Oct 2023
Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are so pleased to hear you had a great experience and look forward to welcoming you back again soon!

10/10 Excellent

Xuefeng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Eric on 17 Oct 2023
Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are so pleased to hear you had a great experience and look forward to welcoming you back again soon!