6/10 一般
Francime
与配偶出行
2024 年 12 月 5 日
满意：员工和服务
We initially booked a 5-night stay but checked out on the 4th day as we no longer needed the room and planned to leave Cuzco. On the final day, we only needed access to a shower before heading to the airport at 1 PM. However, we were charged for this, despite having already paid for 5 nights but using only 4. It would have been a thoughtful gesture to offer the shower access as a courtesy, considering the circumstances.
Avoid booking the room near the road as it will be really noisy. Our first night was too bad as we are suffering from altitude sickness plus the room we got is really noisy. We need to request to be transferred to a different room.
Francime
2024 年 11 月入住 5 晚