The check in experience was fantastic and they drove us to our cabin. Our stay was marred by a subpar bathroom experience. The shower leaked everywhere. The shower stand was wobbly. Yet when I had hotel staff check they made it seem as if this was an issue but they didn't fix. So we had to deal with a sopping wet floor the entire time. Very unpleasant. The picture doesn't quite capture the issue.
Jeffrey
2025 年 2 月入住 2 晚
2/10 糟糕
真实旅客
2024 年 11 月 3 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Was walked 2 days before arrival
Due to an event at the resort, they took our 2-month booking and gave it to the event's organizer. They let us know that they moved us to a different hotel in the central of city 10km away and let us know 2 days before our arrival.