Dear Mr/Ms Tammy ,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,

Dear Mr Diane ,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Once again, thank you for your kind words. We look forward to seeing you on your next trip to Da Nang!Gratefully yours,

Dear Mr/Ms Kim A,It truly is a pleasure to have you stay with us.Thank you for taking the time to share your feedback, both positive and constructive. I apologize we did not exceed the standard you receive during your stay. Your comments have been discussed at length with the responsible team leader to ensure the hotel maintains its standards.If there is any way we can further assist you, please do not hesitate to reach out to us. We look forward to welcoming you back to Muong Thanh Luxury Song Han Hotel next time you come to Danang.Gratefully yours,

Dear Mr Tony ,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,

Kính gửi Chị Mỹ LệLời chào trân trọng từ Khách sạn Mường Thanh Luxury Sông Hàn.Chúng tôi xin gửi lời cảm ơn đến Quý khách đã lựa chọn Khách sạn là điểm đến trong quý khách hài lòng với dịch vụ khách sạn trong thời gian lưu trú, và tự hào khi đội ngũ nhân viên đã nhiệt tình hỗ trợ và mang đến cho quý khách một trải nghiệm trọn vẹn tại Khách sạn.Hi vọng trong thời gian tới chúng tôi sẽ lại có cơ hội được đón tiếp quý khách tại Khách sạn.Một lần nữa, chân thành cảm ơn Quý khách và chúc Quý khách có một ngày vui vẻ.Trân trọng,

Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,

Lời chào trân trọng từ Khách sạn Mường Thanh Luxury Sông Hàn.Chúng tôi xin gửi lời cảm ơn đến Quý khách đã lựa chọn Khách sạn là điểm đến trong quý khách hài lòng với dịch vụ khách sạn trong thời gian lưu trú, và tự hào khi đội ngũ nhân viên đã nhiệt tình hỗ trợ và mang đến cho quý khách một trải nghiệm trọn vẹn khi ở tại Khách sạn.Hi vọng trong thời gian tới chúng tôi sẽ lại có cơ hội được đón tiếp quý khách tại Khách sạn.Một lần nữa, chân thành cảm ơn Quý khách và chúc Quý khách có một ngày vui vẻ.Trân trọng,

Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,

Lời chào trân trọng từ Khách sạn Mường Thanh Luxury Sông Hàn.Chúng tôi xin gửi lời cảm ơn đến Quý khách đã lựa chọn Khách sạn là điểm đến trong quý khách hài lòng với dịch vụ khách sạn trong thời gian lưu trú, và tự hào khi đội ngũ nhân viên đã nhiệt tình hỗ trợ và mang đến cho quý khách một trải nghiệm trọn vẹn khi ở tại Khách sạn.Hi vọng trong thời gian tới chúng tôi sẽ lại có cơ hội được đón tiếp quý khách tại Khách sạn.Một lần nữa, chân thành cảm ơn Quý khách và chúc Quý khách có một ngày vui vẻ.Trân trọng,Ban Giám đốc Khách sạn.

Dear Mr/Ms Chong Sing ,Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Once again, thank you for your kind words. We look forward to seeing you on your next trip to Da Nang!Gratefully yours,

Dear Mr./Ms. Kaung,Thank you for taking the time to review our property. Your comments are very much valued. We appreciate your review regarding our customer service and ongoing upgrades. Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Once again, thank you for your kind words. We look forward to seeing you on your next trip to Da Nang!Gratefully yours,

Dear Mr. Tan,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel!It truly is a pleasure to have you stay with us at our hotel.Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, and our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,

Dear Mr. Kenneth Do,Warmest greetings from Mường Thanh Luxury Song Han Hotel!We are so sorry to hear that your stay with us did not meet your expectation. With your helpful mention, we have already checked and had maintenance plans to improve hotel facilities. We've already discussed and trained our staff about solving problem skills to ensure improving guest satisfaction. We do hope to get your understanding.Thank you so much for your helpful sharing, and we look forward to welcoming you again to give us an opportunity to make up for our mistake.Yours sincerely,

Dear Mr/Ms Le ,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,

Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel!It truly is a pleasure to have you stay at our hotel.Thank you for taking the time to review our property. Your comments are very much valued. We are thrilled that you loved your experience. And if you have any recommendations or suggestions for us to enhance our customer service skills, please let us know.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,

Dear Mr. Culpan.It truly is a pleasure to have you stay with us at Mường Thanh Luxury Song Han Hotel.Thank you for taking the time to share your feedback, both positive and constructive. We apologize we did not exceed the standard you received during your previous stay. We can definitely see how upsetting it would be. With your helpful mention, we have already checked and had maintenance plans to improve hotel facilities. We've already discussed and retrained our staff solving problem skills to ensure improving guest satisfaction. We do hope to get your understanding.If there is any way we can further assist you, please do not hesitate to reach out to us. We look forward to welcoming you back to Muong Thanh Luxury Song Han Hotel next time you come to Danang.Gratefully yours,Hotel Manager.

Dear Mr/Ms yuk wan ,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,

Dear Ms Dung ,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,

Lời chào trân trọng từ Khách sạn Mường Thanh Luxury Sông Hàn Đà Nẵng. Chúng tôi xin gửi lời cảm ơn đến Chị Hong Thai đã lựa chọn Khách sạn là điểm đến trong chuyến đi của mình. Chúng tôi rất vui mừng khi biết được Chị hài lòng với dịch vụ Khách sạn trong thời gian lưu trú, và hi vọng đội ngũ nhân viên đã nhiệt tình hỗ trợ và mang đến cho Chị một trải nghiệm trọn vẹn khi ở tại Khách sạn. Hi vọng trong thời gian tới chúng tôi sẽ lại có cơ hội được đón tiếp Chị tại Khách sạn. Một lần nữa, chân thành cảm ơn Chị và chúc Chị có một ngày vui vẻ. Trân trọng, Ban Giám đốc Khách sạn.

Dear Mr/Ms Ryan .It truly is a pleasure to have you stay with us.Thank you for taking the time to share your feedback, both positive and constructive. I apologize we did not exceed the standard you receive during your stay. Your comments have been discussed at length with the responsible team leader to ensure the hotel maintains its standards.If there is any way we can further assist you, please do not hesitate to reach out to us. We look forward to welcoming you back to Muong Thanh Luxury Song Han Hotel next time you come to Danang.Gratefully yours,

Dear Mr. Nicole, It truly is a pleasure to have you stay with us at Mường Thanh Luxury Song Han Hotel. Thank you for taking the time to share your feedback, both positive and constructive. I apologize we did not exceed the standard you received during your previous stay. I can definitely see how upsetting it would be. We hope that the Hotel staff provided such great service. With your helpful mention, we have already checked and had maintenance plans to improve hotel facilities. If there is any way we can further assist you, please do not hesitate to reach out to us. We look forward to welcoming you back to Muong Thanh Luxury Song Han Hotel next time you come to Danang. Gratefully yours, Hotel Manager.

Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel Da Nang. It truly is a pleasure to have you stay with us at our hotel Mr. Phan Thank you for taking the time to share your feedback. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang. Gratefully yours, Hotel Managers.

Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel Da Nang. It truly is a pleasure to have you stay with us at our hotel Mr. Charles. Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang. Gratefully yours, Hotel Managers.

Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel Da Nang. It truly is a pleasure to have you stay with us at our hotel Mr. George. Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang. Gratefully yours, Hotel Managers.

Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel Da Nang. It truly is a pleasure to have you stay with us at our hotel Mr Huy. Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Currently Hotel services such as swimming pool, fitness center, and spa have been reopened. We look forward to hosting your stay again the next time you come to Da Nang to ẹnoy with all of the Hotel's services to the fullest. Once again, thank you for your kind words and have a nice day. Gratefully yours, Hotel Managers.

Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel Da Nang. It truly is a pleasure to have you stay with us at our hotel Mr Trong. Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang. Gratefully yours, Hotel Managers.

Lời chào trân trọng từ Khách sạn Mường Thanh Luxury Sông Hàn. Cảm ơn Anh Đức cùng gia đình đã lựa chọn Khách sạn làm nơi dừng chân trong chuyến đi của mình. Những đánh giá góp ý của Anh về Khách sạn chúng tôi sẽ lưu ý và lưu ý khắc phục, dần dần hoàn thiện chất lượng dịch vụ hơn. Chúng tôi cũng rất vui mừng khi biết được đã mang đến sự hài lòng cho Anh trong thời gian nghỉ ngơi tại Khách sạn. Đó luôn là động lực to lớn đối với chúng tôi. Hi vọng lần ghé thăm Đà Nẵng tiếp theo, Anh và gia đình vẫn sẽ lựa chọn Khách sạn Mường Thanh Luxury Sông Hàn để chúng tôi có cơ hội mang đến cho Anh trải nghiệm với sự hài lòng tuyệt đối. Một lần nữa xin được cảm ơn Anh cùng gia đình, chúc Anh có một ngày vui vẻ nhé.

Dear Mr. Chun Kwong Steve, We really appreciate the customer reviews of the hotel services. We have general rules for early check-in or late check-out. However, there are exceptions. And we confirm that we always apply flexibly depending on room availability. We hope you can understand and trust our hotel service. Best regards,

Dear Valued Guest, First of all, We would like to express our gratefulness for choosing our hotel and your feedback. We are so happy to know how much you enjoyed your stay with our hotel. We have been making ceaseless efforts every day to provide the best customer services. We do hope to welcome you back in nearest day. Wishing health and success to you! Yours sincerely,

Dear Valued Guest, Thanks for choosing us on your trip and taking your time to write a good review for us! We do hope to have a chance to welcome you back at Muong Thanh Luxury Song Han in the near future! Wish you all the best!

Dear Sir/madam, Thank you for taking the time to review our property, your comments are very much valued.We appreciate your comments regarding our the large room and near airport. Thank you for staying with us and we look forward to another chance to serve you. Best regards,

Dear Mr and Ms Kim, Greetings from One Opera Danang hotel ! Thank you for taking your valuable time in sharing your feedback. I am pleased to read that your experience at our hotel met your expectations and that you had a pleasant and comfortable stay with us. I have taken the liberty to share your kind appreciation with the whole team, as it is feedback such as yours, that motivates us to achieve higher levels of services and standards. Looking forward to welcoming you back soon to your "home" One Opera Danang Hotel. Yours Sincerely,

Dear Sir/Madam, Thank you for being our guest and for sharing your review. We are pleased to read that you found your time with us to be a great experience. I am delighted to know that you very much enjoyed your breakfast buffet and that you found the hotel amazing staff. I am sorry to read you did not make it to your Exercise equipment . Thank you for your feedback. I have passed your comments onto our managment for review. Should your travels bring you back to Da Nang, we would be honored to welcome you back to One Opera Danang Hotel. Kind Regards,

Dear Sir/Madam, Thank you so much for your great review after recent stay with us. I am delighted that you had an pleasant stay with us and found the hotel at great location and nice view. We really appreciate such a positive review and we hope to see you again next time you are in One Opera Danang hotel. Kind regards,

Dear Sir/Madam, Thank you for taking your valuable time in sharing your feedback. I am pleased to read that your experience at our hotel met your expectations and that you had a pleasant and comfortable stay with us. I have taken the liberty to share your kind appreciation with the whole team, as it is feedback such as yours, that motivates us to achieve higher levels of services and standards. Looking forward to welcoming you back soon to your "home" One Opera Danang hotel. Best regards,

Dear Chen Yochanan, I am glad to hear you enjoyed your stay with us overall that you found our team to be accommodating. I would like to thank you for your other feedback. It is through guests’ feedback that we are able to look at ways that we can improve the hotel, so this is truly valuable to us. We hope to have the opportunity to welcome you back in the nearest future

Dear Mr/Mrs Siow Firstly, We thank you for choosing our hotel to stay in your vacation. That was our pleasure to welcome you as our guest We are really appreciate your sincere review for One Opera Hotel. Our staff will be motivated and happy to know that One Opera wishes you the best and will choose our hotel for your future plans in Da Nang Once again, One Opera Hotel would like to thank you for your satisfaction Best Regards,

Dear Mr/Mrs Firstly, We thank you for choosing our hotel to stay in your vacation. That was our pleasure to welcome you as our guest We are really appreciate your sincere review for One Opera Hotel. Our staff will be motivated and happy to know that One Opera wishes you the best and will choose our hotel for your future plans in Da Nang Once again, One Opera Hotel would like to thank you for your satisfaction Best Regards,

Thank you so much !

Dear Mr. Stanley, Warmest greeting from Obe Opera Hotel Đà Nẵng. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We certainly look forward to having you back for another enjoyable stay in the near future. Best regards,

Dear Mr/Ms. Christy, The warmest Greeting from One Opera Da Nang Hotel! It was our pleasure to have your recent stay. We are really happy to know that you had a great stay at One Opera! Nothing is more precious than the promise to come back. We will try to make your stay nicer in the next time. Again, thank you so much and see you again. Best Regards, One Opera Da Nang Hotel

Dear Mr. Wing Yee Winnie, The warmest Greeting from One Opera Da Nang Hotel! It was our pleasure to have your recent stay and positive review. We are so happy to know that you had a nice stay at One Opera. If you come back to Da Nang again, we do hope One Opera will be the first choice in your mind. Again, thank you so much and see you again! Best Regards, One Opera Da Nang Hotel

Dear Mr. Ginny, Greeting from One Opera Da Nang Hotel! It was our pleasure to have your recent stay. We greatly appreciate to receive your feedback. If you come back to Da Nang, we do hope One Opera Da Nang is the first option in your mind. Thank and see you again! Best regards, One Opera Da Nang Hotel

Dear Valued Guest, Greeting from One Opera Da Nang Hotel! It was our pleasure to have your recent stay. Your satisfaction is the biggest gift for us to try. Thank you for remind us about new coffee table. We will consider it. We do hope to have one more chance to welcome you in the near future. See you soon! Best, One Opera Da Nang Hotel

Dear Valued Guest, Greeting from One Opera Da Nang Hotel! We greatly appreciate to read your comment. Your complimentary is the biggest motivation for us to try more. Now no reason why we don't share it to all our staff. Again, Thank you and we do hope to have new chance to welcome you in the near future! Cheer, One Opera Da Nang Hotel

Hi Steven, We greatly appreciate your feedback. This will be a big motivation for us to try more. See you soon on 19th of Nov. Thank you so much! Best Regards, One Opera Da Nang Hotel

Thank you for your good comment. We hope to have chance welcome you back to our hotel soon.

Thank you for your good comment. We hope to have chance welcome you back to our hotel soon.