外观

关于凤凰家庭旅馆的点评

2 out of 5
凤凰家庭旅馆
06 Nguyen Tuan st., Tan An Ward, Hoi An

点评

8.8

超赞

10 分 - 超赞。12 条好评,共有 18 条点评" "
8 分 - 还可以。3 条好评,共有 18 条点评" "
6 分 - 一般。1 条好评,共有 18 条点评" "
4 分 - 很差。1 条好评,共有 18 条点评" "
2 分 - 糟糕。1 条好评,共有 18 条点评" "

9.0/10

清洁度

8.8/10

员工和服务

7.4/10

服务设施

8.8/10

住宿条件和设施

10/10

环保

点评

10/10 超赞

Qiao Fen

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
很好
很棒的一次住宿,老板娘很輕切,一整棟只有五個客房,非常舒適很像回到家的感覺,有腳踏車可以免費使用很棒
2019 年 11 月入住 3 晚

10/10 超赞

Winnie

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 4 月入住 3 晚
emily 于 2023年05月8日 的回复
thank you so much

10/10 超赞

Niall

2022 年 10 月入住 1 晚

10/10 超赞

Akiko

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
I recommend this place!!
素晴らしかった!!またホイアンに行く機会があれば是非オーナーさんとまたお会いしたいと思うぐらい親切で丁寧な対応でした。 わたしが困っているとすぐに力になってくれてありがたかったです。 Thanks to her, I was relaxed and spent enjoyable time.
2022 年 9 月入住 1 晚

10/10 超赞

George,Bath

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room was really modern and clean in a very spacious house. The lady who ran it is so kind and caring, serves a great breakfast too! We took them up on the free bike offer as it only is a 5/10 minute cycle into the ancient town. Amazing location and lovely stay there.
2020 年 2 月入住 1 晚

2/10 糟糕

真实旅客

不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Well, they canseled our stay due to corona virus. Perhaps they got a better deal. We are now in Hoi And and all looks very healthy around us inthe city.
2020 年 2 月入住 3 晚

10/10 超赞

Leonard

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Friendly, Comfortable Homestay in Hoi An
I really enjoy staying here. It is clean, comfortable, great service, and reasonably priced. I highly recommend it.
2019 年 11 月入住 2 晚

10/10 超赞

NguyễnVănLong,Hồ Chí Minh

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Chị chủ thân thiện, sẽ quay lại nghỉ khi ghé Hội An
2019 年 7 月入住 2 晚

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 5 月入住 2 晚
nhung 于 2019年06月1日 的回复
thank you so much

8/10 还可以

antonella,napoli

满意:客房舒适度,清洁度
Buona posizione ma non centrale
Pochi metri dalla stazione degli autobus un po' distante dal centro ma ci si arriva comunque a piedi al mare puoi andare in bicicletta che è inclusa
2018 年 7 月入住 3 晚
Emily 于 2018年08月12日 的回复
Thank you so much for your stayed with us.

6/10 一般

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good
My change was crumpled up old bills and was missing 10k. Not enough to say anything in person. There was a water kettle but no tea or coffee in the room.
2018 年 7 月入住 1 晚
Emily 于 2018年07月27日 的回复
MANY THANKS

10/10 超赞

C,Japan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
オーナーがホストファミリーのようでアットホーム
気さくにおすすめの場所を教えてくれたり朝御飯を作ってくれたりと、本当にホームステイした気分でした!楽しかったです!

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hôtel propre et personnel très à l'écoute
Personnel très à l'écoute et établissement très propre

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel, great value.
This is a really nice hotel for the price. Rooms are spacious and newish, have nice furniture and bathrooms are really nice. Staff are very friendly and helpful. They provide free bicycles for use which makes getting into the old quarter very quick. Offer a nice breakfast each morning.
Emily 于 2016年12月21日 的回复
Hi Anonymous Thank you so much for your stayed with us. We miss you a lot . Merry Christmas to you & your family. Best regards

10/10 超赞

Anna & Mandy ,Australia

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Welcoming
Run by a small friendly family with no extra staff. The whole house was newly refurbished and kept extremely clean. Well appointed rooms, comfortable beds, functional utilities, smart tv and tea and coffee making facilities. The bathrom is well designed allowing you to have a shower and not drench the toilet and the floor. Set breakfast, changing daily and delicious. The family went out of their way to accommodate our needs. They spoke English well. We stayed 4 nights and would definitely go back there. Extremely well priced.
Emily 于 2016年12月21日 的回复
Hi Anna & Mandy Thank you so much for your stayed with us. We're looking forward to welcoming you back here soon.Merry Chrismas & Happy new year. Regards

8/10 还可以

Jacqueline,York

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Friendly host and very welcoming
Friendly host and very welcoming. It is however around 15 minute walk along an unlit road to get to a restaurant at night. To the night market would be around 40 minutes. If you are back after 9pm the gates are locked. Very clean guest house. There is building work going on at the next door property and directly across the road, so noise may be an issue.
General Manager 于 2016年12月21日 的回复
Hi Jacqueline Thank you so much for your stayed with us. Hope to welcom you back Hoi An soon Best regard