The staff were very pleasant and helpful with contacts to receive a refund.
The loft area is unsafe. The upper stairs are very narrow, not up to code I am certain. I would not have attempted to carry a suitcase up the stairs. The railing outside the loft entrance door was certainly not up to code, 2' high at best. The door opens outwardly. The chances of someone falling over the rail are real.
The property is overgrown with trees and undergrowth, attracting insects. The advertised pool is somewhere in the back of the property, couldn't be seen from the lodge.
You couldn't control the air conditioning from the unit. You had to phone the office to have them adjust it. What if you wanted to change the temp in the middle of the night. There was no TV.
Overall, it is not an attractive property but again the staff, Dawn and her husband, were very polite.