"Staff are very nice.
I am from HK, speak both Chinese & English
They can speak English well but I am listening impaired, and they used their translate Apps to translate to Chinese for me to read, and I talk to them in English.
Room are clean and tidy. Basic daily consumable (tooth brush, comb, watet, towels...) are fully provided.
Disadvantage is the Hotel is in the middle of 2 metro station, need about 5-10 mins to walk. I choose to take Taxi to Nagoya Station with my luggage, cost is only 1500 yen.
Area around hotel mostly business building, not many shops (but a 24hr store at the corner). Very quite at night. Need to walk 10-15mins to Sakae station area will have more shops & restaurant at night.
One minor issue is Hotel lift only down to 2/F Lobby.
There is only 1 escalator going from 1/F to 2/F, normally upwards. Staff said they can change it to downwards for you if need carry lugeage to 1/F. But I didn't use this service so need to carry my luggage to walk down stairs. "