Hotels in Dak Lak Province

"Great location across from the beach, nice clean room with a great view. Great staff."

"This is the worst hotel I had ever been. Definite not a 5 star hotel, not even 3 star (not sure how they got 5 star label). We booked executive suite. This room is old, incomplete and nasty, not ready to accommodate guests. Executive suite is not as advertised, the room has no city view, only view of the hospital and vaccine center. Windows don't have glass from floor to ceiling as shown on their website. When we checked-in, there is no safe box in the room, no hair dryer Empty walls with pictures removed (nails are still in the wall) Night stands are dirty (see the dirty paper after we cleaned), stain on the walls. Stain on the towels Stain on old bumpy carpet. Bathroom door rubs on the floor causing noise when closed or opened Shower drains slowly, water back up. The person came to fix it told me that I should tell the cleaning person to clean the hair on the shower drain each time they come to clean my room (is it my job to tell them ????). Btw, he did not completely fix it. The night light became hot and causing burning smell. Couch has cigarette burn mark (nonsmoking room), TV remote control missing the battery cover. Breakfast is very small selection. Staff in breakfast is not friendly, look not happy, no smiling, no greeting. "

"The staff was absolutely amazing. They asked us what could make the buffet better and we said if they had bananas the next day they delivered two bananas to us personally. They paid attention to all the little details. It was a Five Star experience and we highly recommend staying here."

"Location good.Room comfortable.no airport transport.No coffee in reception no VIP benefits all advised.Night staff too busy checking water in room to order a taxi we had to do ourselves at 4 am.Staff generally indifferent to us "

"Nice hotel"

"Lovely staff 😊"

"Room was spotless, staff amazing, breakfast was the best I've ever had from any hotel in the world. My only complaint is there was a lack of information about some of the available amenties. It was a little bit of explore and self discovery. "

"This is one of the best hotels in Tuy Hòa. What impressed me most was the service — the staff were helpful, friendly, and incredibly polite. My room was cleaned and reorganized twice a day without me even asking. The room itself was spotless and offered a beautiful view of the iconic mountains and the rice fields. The sauna was amazing, definitely something you should try.** **However, the restaurant needs to improve the food quality. Despite that, I had a wonderful stay and an unforgettable moment watching the Tết fireworks — absolutely magnificent.**"

"The room was nice and clean…only engaged with the staff when checking in and checking out did not get any bell person or door man but I’m ok with that…only one bad thing take away was they charged me 60k for laundry bag By the way I got delayed from Quy Nhơn to HCMC 6 hrs"