Great stay. Hotel had all my amenities that I needed. Definitely would recommend.
Michael
2025 年 7 月入住 2 晚
8/10 还可以
Jesus,Odessa
与配偶出行
2025 年 7 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was nice and in a good area but it was $20 per night of parking and sometimes you couldn’t find good parking so you had to park behind the building that was the only bad thing besides a lot of kids running around all day
Jesus
2025 年 7 月入住 4 晚
8/10 还可以
Roman
与家人出行
2025 年 7 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Roman
2025 年 7 月入住 2 晚
10/10 超赞
Maripilly
与家人及幼儿出行
2025 年 7 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent hotel
Maripilly
2025 年 7 月入住 1 晚
6/10 一般
Leo
与家人及幼儿出行
2025 年 7 月 17 日
满意:清洁度、员工和服务、服务设施
不满意:住宿条件和设施
1) Bathtub drain would not seal or hold water in the tub.
2) Bathroom sink drain pull was disconnected from the deain so many times the drain would retain water until you reached under the sink behind the counter to manipulate the drain manually.
3) Sofa bed mattress has almost know cusion, Sleeping on the bars that hold the bed up was very uncomfortable.
4) Only a sheet was provided for cover on the sofa bed for cover. Was a kittle cold at times.
5) As a gold member I was charhged a $75.00 fee for late checkout. I actually checked out of the hotel app about 12:20pm and actually think that is a little excessive of a fee.
I point out all of this to assist you. I workled at the Embassy Suites in Denton as night auditor/manager for a few years after I retired from my career. I know how feedback is valued by the general manager and staff and only offer these criticisms for that purpose. I enjoyed my visit and would return. Hope this helps you out. Leo Marcotte
Leo
2025 年 7 月入住 2 晚
8/10 还可以
Sara
2025 年 7 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The bedroom and bathroom very dark. The lights on the nightstand didn't work
The shower is inconvenient
Sara
2025 年 7 月入住 1 晚
8/10 还可以
Alicia
2025 年 7 月 17 日
满意:住宿条件和设施,清洁度
Easy access to highways
Alicia
2025 年 7 月入住 6 晚
10/10 超赞
Renee
2025 年 7 月 14 日
满意:清洁度、员工和服务、住宿条件和设施
Great area and great hotel. Close to mall and restaurants.
Renee
2025 年 7 月入住 1 晚
10/10 超赞
Tenaya,Spring Hill
与家人及幼儿出行
2025 年 7 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Convenient and nice.
Tenaya
2025 年 7 月入住 1 晚
10/10 超赞
Andrea
2025 年 7 月 13 日
满意:清洁度、员工和服务、住宿条件和设施
Perfect all the way
Andrea
2025 年 7 月入住 1 晚
10/10 超赞
Martha
2025 年 7 月 13 日
满意:住宿条件和设施,清洁度
不满意:员工和服务
La recepcionista con mala cara y parecia molesta. Le pregunte algo y me contesto de mala gana. El check out igual no dan ni los Buenos Dias. El personal de limpieza muy amables. El hotel esta en perfectas condiciones pero las recepcionistas estan todas con mala cara, asi no dan ganas de regresar.
Martha
2025 年 7 月入住 1 晚
8/10 还可以
Juan
2025 年 7 月 12 日
满意:清洁度
A
Juan
2025 年 7 月入住 1 晚
2/10 糟糕
Jose
与家人出行
2025 年 7 月 10 日
满意:服务设施,员工和服务
不满意:住宿条件和设施,清洁度
The carpet is really bad and dirty
Jose
2025 年 7 月入住 2 晚
4/10 很差
Keva
2025 年 7 月 7 日
满意:清洁度、员工和服务、住宿条件和设施
Couldn’t check in no refund
Keva
2025 年 6 月入住 2 晚
6/10 一般
keith
与家人出行
2025 年 7 月 7 日
满意:清洁度、员工和服务、住宿条件和设施
Our air conditioner was not cooling properly. At first it was just hot. So eventually we called the front desk and someone came and worked on our air conditioner. It got a little better but not much. While I was at the front desk later, I hear another customer stating that their air conditioner was not cooling either. I did not sleep well at all because it was not cool in our room. Not what I expected at Embassy Suites. The parking was very difficult. You had to scan something then enter in all of this information by phone. I am not tech savvy and the front desk was no help at all. I don't see myself going back to Embassy Suites.
keith
2025 年 7 月入住 1 晚
2/10 糟糕
Claretha
与家人及幼儿出行, 与家人出行
2025 年 7 月 6 日
不满意:清洁度
Did not provide room service as requested.
Claretha
2025 年 7 月入住 3 晚
8/10 还可以
Jon
2025 年 7 月 6 日
Jon
2025 年 7 月入住 2 晚
10/10 超赞
Stephanie
与家人及幼儿出行, 与家人出行
2025 年 7 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel finishings were update, the hotel smelled and looked great. The hotel staff were friendly and accommodating. My only complaint is the evening reception was lacking compared to other receptions I have attended at Embassy Suites. All that was offered was aspicy trail mix, washabi trail mix, and fresh melon.