I am visiting this property since 1992 when only gurukripa was existed. Till then this hotel is like a second home for us. In last couple of years they hace degraded their status wrt to hygiene a lot. Food is good 👍but their service have become pathetic.
Prashant
2023 年 6 月入住 2 晚
2/10 糟糕
Ankush
2021年07月23日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
unmaintained property
old building, unmaintained lobby and shabby rooms. It turned out to be a mistake to stay here, but also Daman did not have many great options.
Ankush
2021 年 7 月入住 1 晚
2/10 糟糕
真实旅客
团体旅客
2020年03月1日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Bad experience with this Hotel
bad experience at all not clean no service very poor quality and in bad area, will not recommend to anyone at all 😔😔😔
真实旅客
2020 年 2 月入住 1 晚
ASHOK 于 2020年03月4日 的回复
Dear Sir / Madam,
Thank you for taking the time to complete our online survey.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Sincerely,
Hotel Sovereign