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高山旅館的評價

2.5 out of 5
高山旅館
850 Sawmill Lane, Davis, WV

評價

7.2

不錯

10 分評分，優異；211 則評價中有 34 則" "
8 分評分，不錯；211 則評價中有 93 則" "
6 分評分，一般；211 則評價中有 46 則" "
4 分評分，欠佳；211 則評價中有 23 則" "
2 分評分，很差；211 則評價中有 15 則" "

7.4/10 

整潔度

7.8/10 

職員與服務

6.0/10 

設施服務

6.4/10 

住宿狀況

6.0/10 

環保程度

評價

6/10 一般

Jodi

於 2024 年 5 月住了 2 晚

6/10 一般

Anthony

不滿：住宿狀況
於 2024 年 4 月住了 2 晚

6/10 一般

Maryellen

於 2024 年 4 月住了 1 晚

10/10 優異

Michael

讚好：整潔度和職員與服務
Property was.ok. Not great. Carpet was not clean.
於 2024 年 3 月住了 1 晚

8/10 不錯

David

讚好：整潔度和職員與服務
於 2024 年 2 月住了 2 晚

4/10 欠佳

真實旅客

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Not comfortable
We tried to make it work but it was dirty, run down and not comfortable.
於 2024 年 2 月住了 2 晚

4/10 欠佳

Mark

家人同遊, 多人同遊
不滿：整潔度、設施服務和住宿狀況
Cigarette burn marks on furniture. Window was broken and would not shut all the way. No hot water. Bedding was clean.
於 2024 年 2 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A good place to rest after skiing all day.
Basic lodging but clean with great hot water!
於 2024 年 1 月住了 2 晚

6/10 一般

Catherine

伴侶同遊
不滿：職員與服務、設施服務和住宿狀況
Motel is convenient to outdoor excursions and restaurants. Needs serious remodel. Ice on inside of frozen windows. Felt like a deer camp with old furniture. A comfortable bed would have been nice.
於 2024 年 1 月住了 2 晚

8/10 不錯

Johanna

多人同遊
讚好：整潔度和職員與服務
Basic no frills motel, in a great location
Spent 2 nights - the room was clean, the heat worked well, the shower was hot with good water pressure but it drained very slow so you were standing in water up to your ankles by the end of the shower. It is not a fancy place, but staff were pleasant and it had everything we needed while in the area to enjoy our favorite band that was playing at the Purple Fiddle in the neighboring town of Thomas. We had breakfast Sunday morning at the Sawmill restaurant. Our waitress was lovely and friendly and the food was piping hot, quite good and reasonably priced.
於 2023 年 12 月住了 2 晚

10/10 優異

Evan

於 2023 年 12 月住了 2 晚

2/10 很差

Imelda

於 2023 年 10 月住了 2 晚

4/10 欠佳

真實旅客

不滿：整潔度、住宿狀況和客房舒適度
Picture different than reality
Bed mattress and box spring old, hard and needs to be replaced. Bathroom window dirty, broken and doesn't provide privacy. House across street can see in. Shower door needs replacing. Hallways and hallway carpet dingy. Doors showing their age . Only thing going for it is it's close to blackwater falls. Otherwise find a nicer, less rundown place to stay
於 2023 年 10 月住了 1 晚

4/10 欠佳

Donald

讚好：職員與服務
不滿：整潔度和住宿狀況
The Sawmill Restaurant looked like it has been closed for some time. Photos of it should be removed from the website. The room was clean, but shabby. A 1960’s style room with pealing wall paper, cracked walls. The mattress had a plastid covering. Under the sheets.
於 2023 年 10 月住了 1 晚

2/10 很差

Krista

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Horrible. Just don't go
Firstly, there were few outside lights and none above our door causing me to trip and fall Our room hadn't been cleaned well at all. The last person's soap was in the shower. Floors had crumbs all over. Wall outlets didn't work. The smell of musty mildew slapped you in the face when you opened the door. Mostly and worst was the mattress. It had absolutely no support under it and pretty much did a V in the middle. We might have gotten 2 hours of sleep. If there were any other hotels near, we would have left It's also only attended during business hours, so there is no one there to even change your room after hours The front desk keeper was extremely kind and didn't charge us when I told her all of this, but I would have much rather had a decent bed and gladly paid the bill. She also didn't seem surprised though. I'm not super picky and I don't need perfection, but I would like a comfortable bed and not to walk on someone else's leftover dinner crumbs
於 2023 年 10 月住了 1 晚

8/10 不錯

John

於 2023 年 10 月住了 1 晚
Tim 於 2023年10月28日的回應
John, Thanks for staying with us! Tim

8/10 不錯

Jun

家人同遊
讚好：整潔度和住宿狀況
Safe, clean and easy parking
於 2023 年 10 月住了 2 晚
Tim 於 2023年10月28日的回應
Thanks for staying with us!

10/10 優異

samantha

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I liked that it was quiet , friendly people , the room was in great condition , the hot water was excellent , the atmosphere was great! The office lady was nice. Check in was great and check out was the same! My husband and I have no complaints.
Tim 於 2023年10月28日的回應
Thanks very much for the kind review and for staying in our hotel!

4/10 欠佳

Deb Ed

伴侶同遊
不滿：職員與服務、設施服務和住宿狀況
Very worn room and facility. Bathroom had clear glass window that was easily seen through by neighboring house. Staff not unfriendly, but not really friendly either.
於 2023 年 9 月住了 1 晚
Tim 於 2023年10月28日的回應
Deb,I'm sorry you had a poor experience. Please let me know which room you were in, as I'd like to address the shower/window issue. It is one that I'm unfamiliar with. We are the new owners and working hard to improve all aspects of the property and experience. Please bear with us! Thanks,

10/10 優異

Joseph

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfect for Blackwater Falls
It was a clean nice spot that worked perfectly for me and my two friends on our trip to see Blackwater Falls.
於 2023 年 10 月住了 1 晚
Tim 於 2023年10月28日的回應
Joseph,Thanks for staying with us and for the kind review!

6/10 一般

真實旅客

家人同遊
不滿：住宿狀況和客房舒適度
Great location but pretty average room
Great location but the room was musty and smelly. Bed was horrible, shower was great! Other than that it had all the basic stuff a hotel room has including a small refrigerator and coffee maker. Had to stay two nights as they don’t offer rooms for one night and all other accommodations in the area were booked. Sawmill Restaurant was closed all the while we were there so can’t say how it is.
於 2023 年 10 月住了 2 晚
Tim 於 2023年10月28日的回應
I'm sorry your stay was less than ideal. I'm surprised that we had a two night minimum. That is not our standard practice, except on holiday weekends, in which case the restaurant would have been open. We are the new owners and working hard to improve the all aspects of the property and guest experience. Please bear with us while we improve the Alpine Lodge. Thanks,

4/10 欠佳

Anna

伴侶同遊
不滿：職員與服務、設施服務和住宿狀況
The accommodations were clean but totally wore out. The bed was old, hard, and pillows uncomfortable. The sights were amazing. The restaurant pretty good.
於 2023 年 10 月住了 2 晚
Tim 於 2023年10月28日的回應
Anna,I'm glad you enjoyed the restaurant. We are the new owners and working hard to improve all aspects of the property and guest experience. I hope you'll stay with us in the future. Thanks,

6/10 一般

Brenda

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Needs updated
Very outdated. Outside covered hallway to upper level very uneven and dangerous. Cobwebs in windows to parking lot. Very thin walls and could hear conversations in the next room. However the location was next to park entrance.
於 2023 年 10 月住了 1 晚
Tim 於 2023年10月28日的回應
Brenda,Thanks for staying with us. I'm sorry you had a less than ideal experience. We are the new owners of the property and working hard to all aspects of the property and guest experience. Hopefully you'll stay with us in the future and have a better experience.

10/10 優異

Bruce

讚好：整潔度、職員與服務和設施服務
Didn't care for the stairs.neefs better a/c units
於 2023 年 9 月住了 1 晚
Tim 於 2023年10月28日的回應
Bruce Thanks for the input. We are in the process of renovating the entire property. It is taking longer than we'd like, but appreciate your feedback and hope you'll have a better experience in the future.

8/10 不錯

Rebecca

伴侶同遊
讚好：住宿狀況
不滿：設施服務
The first time we went to see if we could check in early the girl working the front was not very friendly. The office was not the cleanest either.
於 2023 年 9 月住了 1 晚
Tim 於 2023年10月28日的回應
RebeccaThanks for your feedback. I've spoken to our office staff and have alerted them to your concerns. Hopefully you'll stay with us again and have a better experience.

8/10 不錯

真實旅客

讚好：整潔度和職員與服務
Good spot to walk thru the town
Easy place to stop to see the area, super close to the main street. Only there for a night on our way out further into WV. Easy to find, easy to check in and out.
於 2023 年 9 月住了 1 晚

8/10 不錯

Richard

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 4 晚

8/10 不錯

Larry

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good place to stay
於 2023 年 9 月住了 2 晚

4/10 欠佳

Nadia

家人同遊
不滿：整潔度、職員與服務和住宿狀況
Location only reason to stay here
Only positives were: location, three queen beds in the room (not needing two rooms for my group), and clean sheets and towels. Bedcovers and mattresses not so much. Couldn’t sit on the chairs bc of stained upholstery. Coffee maker “upon request” was all booked up, so ended up having to go to Keurig machine in another part of building. No water source for it though; had to ask three different people for water. Shared microwave in laundry room was burnt and disgusting! Looked like never cleaned. Shower flooring was awful! And shower head won’t stop dripping all night. So glad was only for two nights! And so not worth $160 a night!
於 2023 年 9 月住了 2 晚

8/10 不錯

Shelby

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Overall, we had a great stay and will probably be returning. It was a little dated, but for the time of year and price I really don’t mind that. The WiFi worked, the water pressure was great, and the bed was comfortable. The only issue is that I wish they had some form of all hours or nighttime staff.
於 2023 年 9 月住了 2 晚

6/10 一般

Michael

家人同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
Check in was very simple and friendly as well as check out. The rooms were not what you would expect. For example, we had four lamps and only two of them worked, the bathroom window could be opened from the outside and it was not frosted so if anyone could see in. The shower doors were a task in themselves to make work. Water pressure was great. The linens were clean the bed was comfortable and the area was quiet
於 2023 年 8 月住了 1 晚

2/10 很差

Carrie

家人同遊
不滿：整潔度、設施服務和住宿狀況
I really wish I had spend the extra $120 and stayed at the Lodge in the state park. This place has got to be the worst I have ever stayed in. Mold on the bathroom ceiling and it reeks of smoke. Everything is sticky and has a layer on it.
於 2023 年 8 月住了 1 晚

6/10 一般

Dennis

不滿：整潔度、職員與服務和住宿狀況
very outdated the room had a very musty smell. needs updated and totally remodeled, especially for the price.
於 2023 年 8 月住了 1 晚

6/10 一般

Harry

讚好：職員與服務
不滿：整潔度
於 2023 年 8 月住了 1 晚

6/10 一般

Misty

伴侶同遊
讚好：職員與服務
不滿：住宿狀況
In desperate need of updates to property and rooms. Staff and cleaning people were super friendly. We stayed on first floor so you could hear people above at times but we were only in the room to sleep. Wall ac unit kept place nice and cool-which was nice. The shower head was a bit different—more like a mist than a spray.
於 2023 年 7 月住了 2 晚

2/10 很差

Shenandoah

不滿：整潔度和住宿狀況
I love Davis but this motel was so disappointing. The moment I walked into the room after checking in there was an unbearable smell (like musty cat urine). I turned on the AC and left for the afternoon exploring the area, hoping that the air circulation would help the smell. Nope. Returned back around 7:30 and the smell was just as bad. I went into the bathroom and opened the window, which did not have the option to lock from the inside so I felt increasingly unsafe. The sink had a horrible smell after running the water and the toilet did not refill after flushing. The bed seemed clean enough but the room overall made me feel so uncomfortable because of the smell and the window that wouldn't lock that I ended up leaving and not staying there. Because the office was closed by the time I left I did not speak to anyone. Live and learn, but I do not recommend this motel.
於 2023 年 7 月住了 1 晚

10/10 優異

KATHARINE (MORGANTOWN)

於 2023 年 7 月住了 1 晚

2/10 很差

JORGE

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Deplorable
Terrible es poco. No tengo fotos de la habitación porque preferí irme a otro hotel a pesar de haberlo pagado y tenerme que desplazar otra hora y media. Está en un estado lamentable, muy viejo, la moqueta raída, la habitación huele fatal y el plato de ducha estaba desconchado. Para colmo, la recepcionista era muy borde y desagradable, algo muy poco habitual en EEUU, que suelen ser muy amables, al menos en mi experiencia personal y ya es la tercera vez que visito el país. No entiendo las buenas valoraciones. Encima el precio es carísimo para lo que ofrecen.
於 2023 年 7 月住了 1 晚

6/10 一般

Ronald

伴侶同遊
This place is okay for the area
於 2023 年 7 月住了 5 晚

4/10 欠佳

Lonnie

多人同遊
不滿：整潔度和住宿狀況
The shower curtain had mold on it, bathroom sink didn’t have a stopper, bedspread was dirty, stained. Our room was on the backside of motel and all other guests after us had rooms on the front side of motel, what’s up with that? $94 for a $45 motel room. My first and last stay here.
於 2023 年 7 月住了 1 晚

8/10 不錯

Robert

於 2023 年 7 月住了 1 晚

2/10 很差

Doug

家人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
It qas so outdated that it should have outside toilet
於 2023 年 7 月住了 1 晚

4/10 欠佳

Nadine

於 2023 年 6 月住了 1 晚

4/10 欠佳

John

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
The lodge is dated. For a major tourist location, this was not what I was expected. I only saw an employee the last 30 min of our stay. As for the room, again, it was dated. The bed was loud and not comfortable at all. The bathroom was in major need of attention. Attached is the toilet, which was needing to have the lid lifted and manually altering the plunger to get the toilet to begin to fill. When I first entered the room, I did smell chemicals from being cleaned. It smelled like a changing room at a pool. There were hairs and colored fuzzies (lint balls) under the blankets. I would not stay at this room again. Just a little extra money and we could have stayed at the nice lodge where we ate dinner and breakfast everyday.
於 2023 年 6 月住了 2 晚

4/10 欠佳

Paula (Staunton)

不滿：整潔度和職員與服務
Not so clean. Not so friendly Hester off at 40 deg overnight. COLD all night. Unkempt
於 2023 年 6 月住了 1 晚

8/10 不錯

Amber

家人同遊
讚好：整潔度和職員與服務
Room was clean for what you pay for pillows where very thin and flat mattress wasn’t in the best shape but it was ok for the price
於 2023 年 6 月住了 1 晚

10/10 優異

Steve

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 5 月住了 2 晚

10/10 優異

Guadalupe

商務旅客, 多人同遊
all very clean
於 2023 年 5 月住了 1 晚

2/10 很差

Karen

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Worst experience ever
I guess the first bad thing about our experience was the finding a letter attached to the back of our receipt about a power outage that was scheduled 8-4 the next day.There would be no housekeeping or anyone in the office. They didn't even mention it when we chcked in. The room was disgusting, the carpet was soiled, we had one washcloth for both of us. The TV was stuck on comedy central and the air conditioner blew directly towards our heads. The mattress was stained and hard. The room was disgusting. Enclosed our pictures if you think I'm exaggerating .
於 2023 年 5 月住了 2 晚

6/10 一般

Svetlana

家人同遊
不滿：住宿狀況和客房舒適度
I will not stay there again
It is a very cheap place. I think the room was very much overpriced. Bad smell, mattresses are too soft. You just deep down when you sit or lay down - not comfortable. Rusty toilet, no shower head in the shower, bottom of the shower looks dirty, maybe just too old. The restaurant at hotel is bad - we were waiting 1.5 hour for pancakes to "arrive" to the table. They are not tasty.
於 2023 年 5 月住了 2 晚