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"I booked and paid extra for a seafront room. The view was wonderful. Unfortunately the room was not: 1) The bed was disgracefully bad - the springs on both sides of the bed are worn out, causing a person to roll off the bed unless they stay in the absolute centre of the bed. 2) Both of the armchairs are absolutely shot - the springs in both are now non-existent - they are so old and worn out. I like to take about 4 two-night breaks a year. I chose The Imperial because it is four star hotel and I had hoped to go there 4 times this year. I would never want to encounter such an uncomfortable room as 322 again though."

"Stay was very comfortable. Good food and drink. The View from The View is excellent."

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"Overall it exceeded my expectations, will certainly return,staff,food all very good."

"Beautiful. Beautifully decorated - very high-end relaxing experience."

"Consistently good hotel with great facilities"

"The hotel was in an ideal location. The staff were so helpful. Would stay again."

"Staff were so lovely and friendly :)"

"Excellent value for money, helpful staff and great breakfast."