Daylesford and the Macedon Ranges Spa Hotel

"I booked a room with a spa bath, but the hot water system couldn't provide enough water to fill it up. In fact, by the time the second person took a shower, the water was already turning cold. On top of that, the spa bath itself was broken. The entire place was filled with tiny flying insects, and the soundproofing was terrible—there’s a bar right next door with a live singer performing late into the night. Worst of all, the mattress was broken and completely collapsed in several spots. The only redeeming feature was the excellent wood-fired pizza place right across the street."

"Spa was very relaxing with beautiful mountain view. "

"Don’t book this place. Their serves is terrible! I booked this place recently May 2026 for my parents as a gift for my mum’s birthday. However they were treated very rudely during the checking process. My mother called them and asked about early check in and where the parking was and had the phone slammed back at her. Mum called back again but no one picked up. This experience ruined mum’s day and they left without checking in and I was charged by the accomodation anyway despite trying to contact them to cancel the booking after this incident occurred!!! When I called Expedia to contact the accomodation to get a refund, the accomodation did not respond to email or phone calls. When Expedia finally got though, the accomodation claimed that my parents used the wrong number to contact them, which is false because they used the contact number provided by the accomodation directly in their multiple messages to us, and it was included in their message’s letterhead with their business address and details and it was the only contact number provided. I have never ever experienced this level of rude and bad service in my life. And the level of arrogance and shifting of responsibility onto customer with out even and apology after the incident occurred is atrocious!!!! "

"It was a lovely stay with delicious breakfast and beautiful garden at the back for a walk in the morning. They had late check in available till 11pm which was really helpful for us. We will definitey come back to explore more."

"Dark dingy room needs a paint, not enough light, ceiling globe not working, no windows, fridge not working, bathroom with a lamp by sink not possible to shave or apply makeup, Floorboards very very creaky"

"Clean, spacious rooms. "

"Stunning accommodation but just a couple of things need improvement, coffee maci"

"What was on the Internet not the same as experienced, Take "breakfast included" Is fruit juice, cereal, fruit and coffee/tea considered a breakfast? I doubt it. This outlet on market for past two years and it was noticable. Weeds outside and inside very run down. The whole area totally "unloved" I think owners should sell and cut their losses and let someone take over and run correctly as a B&B. Service non existant and it took two phone calls to find out what was happening with our booking. Saw no one in the two day stay so I guess the bottom line more important than customer service. Really the bathroom facilties for older people really not fit for the purpose and in the end we did not use on second day. Toilitries supplied for two for two days was to say a joke. 3 small tubes and one large cake of soap. Might be a reason I guess. No set up fire as stated in brochure, dead flies on window ledges and no set up for luggage in the room. So, what can I say. DON'T STAY HERE. SORRY! but I guess the truth hurts."

"This is the most terrible place to stay. No deep clean undertaken in ann extremely long time. Only surface clean. Cottage smelt of old fat and cooking. The bbq was unusable it was that disgusting. There was cat pee still smelling near the bed. The only good thing was the linen was clean. The owner has no care and no interest in coming to the party to provide a refund. Never stay here ever. "