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"I stayed for a wedding, this was the bride’s room block. The hotel was nice, the rooms were fine but very sterile, no character. The floors in the rooms were vinyl and so it was very echoey. The bathroom door was steel, it felt like I was in a hospital. There also weren’t normal hotel amenities like q tips and a shower cap, but there was a kitchen and plenty of tools. They were sold out while we were there and had no extra pillows when I requested them. I’ve been staying in hotels for over 30 years and I’ve never heard of one running out of pillows. There also wasn’t an extra one in our room like many rooms I’ve stayed in before. Overall it was clean and okay but I personally wouldn’t stay again. "

"It was great"

"The room was dirty, run down and the window was cracked and tapped up"

"Unfortunately I was in a anxious state when I made reservations and actually meant to book for April 13-14, and did not stay there on the 6-7. I was charged… I get it but I like the hotel and rebooked for the 13-14. I would love to get some of my money back for the incorrectly booked dates. Thanks ."

"Everything's perfect "

"The hotel is classic, the location is great, the room is standard, but the draping fell off, but otherwise, it was a great experience"

"Everything was great except i reserved and paid for a king bed room. To only recieve a double bed room. Hotel staff said it was cause i booked thru a thrid party "expedia." Main reason i chose hyatt was due to the room layout."

"The Covington as a whole is lovely. Next time we will try the primary hotel instead of North by Covington. While the accommodations were lovely and provided space beyond our needs, there was a lot of noise from other rooms (showers, walking, conversations, doors slamming). The balcony was nice to have with the spring weather. The car service was exceptional! Staff was responsive and accommodating. We loved the neighborhood. "

"Idk who they paid for their 9/10 score. The property is run down and dirty. Breakfast was gross. Tasted like it was all made in a microwave. Pool is so heavily chlorinated your nostrils and eyes burn just walking in there. I couldn’t even hardly stay in there for my child to swim and wasn’t comfortable putting my toddler in. I was very disappointed. That was the main reason we chose a hotel. Definitely would not recommend. "