“We drove 6 hours to go to a wedding and chose this hotel although a little further away from the venue, it had a hot tub and we have bad backs and the hotel offered a hot tub and pool so the choice was easy. We got there to find major construction that was not mentioned on the hotel info or confirmation or description. It was very difficult to find the way to get there but after trial and error we arrived exhausted and ready to relax for the wedding the next day. Well with our suits on we went……
“Horrible experience and horrible staffing. Rooms were dirty, broken closet door , cockroaches in rooms. I was moved 3x and there was cockroaches in 2 different rooms. Went to complain to the front desk and they were rude pretty much blaming the situation on me. I stayed 1 night after being moved from 3 different rooms and they charged me for 2 nights. The 2nd night was charged because I let them know after 11am that there was cockroaches in the room even though I explained to them I had left……
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