「Our carpet in the room was wet and our feet were filthy if we didn’t wear shoes. Breakfast was awful. Runny eggs, cold dry potatoes and under cooked sausage.
Room service/housekeeping lady was very rude and ignored our “sleeping/do not disturb” sign」
「Staff was and ALWAYS Has been Extra Nice! They always go above and beyond my expectations and that is why I ALWAYS stay at this establishment when I am there!!!
Keep up the Great work Team and Staff at this Holiday Inn and Suites in Ralston Nebraska!!!
Great job once again!! Thank you for everything!
Sincerely,
Jason
Ps
I hope you guys had a good time with the group of friends i brought with me this time too??!! Thanks again!!!」
「Some staff tried to be caring and helpful.
What I did not like. My first room smelled horrible and the jet tub was leaking. The floor was soaked. The next day they got me a new room and was better, but they gave me nothing for having to sleep in a room with the floor soaked and smell. Also the cracks had grime crammed in them. Did not feel very comfortable staying at this hotel.」