It was not a great. We booked a premium suite with dinner and transport. We ended up in a smelly room with a broken TV and broken toilet.
We were overcharged on the dinner and were promised a refund which to date we have not received.
The check out took about 40 mins because the front desk guy kept taking phone calls from other customers instead of finishing the check out.
The hotel did not know we had an included booking and it took many phone calls and discussions to explain.
We were given a different room with a half working air conditioning unit and had an uncomfortable night.
On the plus side, the food was nice and we did receive a packed breakfast at 2 am in the morning. Being close to the airport is great, specially for early morning flights.
All in all it was not a great experience for us.
Peter
2025 年 6 月入住 1 晚
8/10 还可以
Andrew
2025 年 4 月 9 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Andrew
2025 年 3 月入住 1 晚
6/10 一般
Febby
与家人出行
2025 年 4 月 6 日
满意:清洁度、住宿条件和设施、客房舒适度
Not upto expectations and services were poor. Too expensive compared to the services provided
Febby
2025 年 3 月入住 1 晚
6/10 一般
Lain
2025 年 4 月 2 日
满意:客房舒适度,清洁度
Lain
2025 年 3 月入住 1 晚
10/10 超赞
GEN
2025 年 4 月 1 日
满意:清洁度、员工和服务、住宿条件和设施
GEN
2024 年 4 月入住 1 晚
4/10 很差
Abhay
商务旅客
2025 年 3 月 30 日
不满意:清洁度、住宿条件和设施、客房舒适度
Stay at your own risk!
Very poor experience, especially when checking out where the front office staff insisted that the bill be settled with an India credit/ debit card, not an International one. Further, on Day 2 of the visit, my room was allotted to someone else, who knocked on the door in the morning.
Abhay
2025 年 3 月入住 3 晚
6/10 一般
Pushpinder
2025 年 3 月 17 日
不满意:住宿条件和设施,员工和服务
There was no hot water in the hotel in the morning. Room was dirty with no windows. Bathroom was dated.
Overall poor, one to two star.
Pushpinder
2025 年 3 月入住 1 晚
10/10 超赞
Faraz
2025 年 3 月 12 日
Faraz
2025 年 1 月入住 1 晚
2/10 糟糕
Emmanuel
团体旅客
2025 年 3 月 6 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is the worst hotel I’ve ever been to in my entire life! When I reached, there was a group of guys walking out an injured person. The person was bleeding from the head. Lots of people were standing in the lobby. I approached the front desk in attempt to check-in. They told me that the WiFi was down so I should stand aside and wait. While waiting, I noticed more people walking in, two of them jumped on the counter and reached up to the ceiling to tear down the security cameras. Saw others using chairs outside the main entrance to do the same with the outside cameras. Some of the guys had blood on their shirts. After about an hour, they finally checked us in. When we reached the room, the keycard did not work for the door. The employee who walked us to the room had to run back downstairs to get an actual key to unlock the door. We noticed that the door was physically locked because it does not close properly. I had to immediately book another hotel in Aerocity and left this hotel because it did not seem safe at all. I also saw lots of other guests come to the counter to complain about noise and WiFi not working. This is the worst hotel on the face of the earth!! I didn’t even mention the individuals spitting in the hallways and in the lobby. This turned my stomach!!! Stay away from this hotel! I didn’t even bother to get a refund because it was not worth it!
Emmanuel
2025 年 2 月入住 1 晚
2/10 糟糕
真实旅客
商务旅客
2025 年 2 月 14 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
It is having suspicious and dubious activities in their premises which are illegal in nature.
So request you to put this hotel in black list or delete from your portal
真实旅客
2025 年 2 月入住 2 晚
4/10 很差
bijoy
商务旅客
2025 年 2 月 12 日
不满意:清洁度、员工和服务、住宿条件和设施
bijoy
2025 年 2 月入住 1 晚
4/10 很差
BHUPINDER
与家人出行
2025 年 2 月 10 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Property location is good, 20 mins from the airport but property (specfically rooms) are kept in poor condition, I had to call the staff to get hot water, and air condition did not work in timely fashion again had to all the staff and it did not work. It seems property is short staffed. I wlll not stay again
BHUPINDER
2025 年 1 月入住 1 晚
4/10 很差
Siddarth
与配偶出行
2025 年 2 月 3 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
We didn’t have hot water, the AC was not effective and the floors of the room were very dirty, giving off a musty smell in the room
Siddarth
2025 年 2 月入住 1 晚
2/10 糟糕
uwe
商务旅客
2025 年 2 月 1 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
What was that?
They name rooms without windows „Premium“
If you like smell from the kitchen, then switch on the A/C
They tried to charge me for breakfast although it was part of the package.
Staff at the front desk has to work >24/3. They are totally overtired.
I recommend the Pullmann around the corner.
uwe
2025 年 1 月入住 1 晚
2/10 糟糕
Deonarine,Hollis
与家人出行
2025 年 1 月 27 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Worst experience ever and have the pictures to prove.
Take an uber instead of their shuttle which will save you US$ 15.
Bathroom faucets had limescales all over, the vents were dirty and no clean air was circulating.
Fridge was filthy and TV didn't work. Bed linens were stained and the pull away bed had plyboard and a disgusting bed.
Evening buffet staff tried to cheat on the bill and corrected it when asked to take a picture.
Hotel staff were very non-responsive and gave us the creeps. This was not woth more than $50/night. Disgusting to say the least and hope to get a full refund because this was definitely a shock!
Deonarine
2025 年 1 月入住 2 晚
8/10 还可以
Sujeet Kumar
与家人出行, 商务旅客
2025 年 1 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room service menu way too pricey, proximity to the airport is favorable
Sujeet Kumar
2025 年 1 月入住 2 晚
10/10 超赞
Daljit
2024 年 12 月 22 日
Daljit
2024 年 11 月入住 1 晚
2/10 糟糕
Jimmy
商务旅客
2024 年 12 月 2 日
不满意:清洁度、服务设施、住宿条件和设施
Rooms are damp, bathroom does not have a shower door, there are no electrical outlet for your peripherals, dusty and dirty rooms.
This can't be a 4 star establishment. Please avoid this hotel.
Jimmy
2024 年 12 月入住 1 晚
4/10 很差
Rahul
与家人出行
2024 年 11 月 25 日
When i arrived at the facility at 5 am (very late check in) they said they had given the room away. this is despite me calling them twice to re-confirm that the room would be available even if i showed up to use the room only for 7 hours (5am-12 pm). They said not a problem since it was a confirmed booking and then they surprise me with room not available. After giving my point of view, they did eventually provide the room, but the experience left me that i cannot trust booking a room with them.
Rahul
2024 年 11 月入住 1 晚
2/10 糟糕
Christopher
商务旅客
2024 年 11 月 21 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Christopher
2024 年 11 月入住 1 晚
4/10 很差
Shreedutta
与家人出行
2024 年 10 月 30 日
不满意:清洁度、员工和服务、住宿条件和设施
Checkin and Check out took a long time and the person check-in was rude. Other than that, decent experience.
Shreedutta
2024 年 10 月入住 1 晚
4/10 很差
Daniel Caetano
2024 年 10 月 15 日
Daniel Caetano
2024 年 10 月入住 2 晚
4/10 很差
Tenzin
商务旅客
2024 年 8 月 28 日
不满意:住宿条件和设施
Huge problem in lighting issue really upset about light