I had a very bad experience and will never come back again to this Hotel. I asked for a shaving razor and slipper yesterday evening but given to me in the morning, Razor which they gave was sooo bad that it gave me a good deep cut to my face. When I spoke to the manager she said it’s my fault because I don’t know how how to use it, I am 57 years old shaving for more than 30 years, Inspite of apologizing she is defending herself. It’s a hospitality industry and people like her should be in that position who can’t go beyond SOPs and vision is narrow, Nevertheless I said as a good gesture can you extend my stay to 4-5 hours as my flight has delayed but she denied, so end story is if something goes wrong staff will throw mud at you inspite of taking the responsibility in this hotel , It’s not the hotel or brand , it’s the people who makes business good or bad, in this case the staff is terrible. Would not recommend to stay here to old people and families travelling with children.