6/10 Okay
Jesse M.
23 Jul 2022
Liked: Cleanliness, listing accuracy
Disliked: Communication
Lovely house - execution was lacking
First a couple comments about the house. 1) consider fans in the bedrooms. They are all upstairs and get hot in a July summer heat wave. 2) don't stick things to the wall with sticky blue stuff it never stays and we were always picking it up. 3) when houses are built 10 feet apart you need to have window covering on all the windows. The family that lives next door are nice but when I had a chance meeting with them in the driveway the said it was a hobby to sit on the 2nd floor and watch renters on the first floor. Thats creepy! House was lovely though very nice layout and design. Consider TVs in the other 2 bedrooms.
Ok the management. Get some! 1)Wifi barely works in the 2nd floor. I Don't like being in the app in my inbox to communicate with a random agent from the "company" that is considred the host. The house had 6 wifi networks same name just 2.0, 2.4, and 5Ghz plus same name 2.0, 2.4, and 5Ghz EXT. I assume the EXT networks are to resolve the upstairs issues but the password did not work for them. I did send a message and question and got an idiotic reply. Bedroom TV was unusable as it would drop the wifi. I even had to connect to the wifi when I first turned it on. 2) The property is managed by what looks like a rental company that has dozens others. Don't publish guides that are generic and expect me to study them. How about a person send me a text. The checkout "to do" was especially annoying. I'm on vacation I'm not going to study a guide book that take 5 minutes to load. That brings me back to the VRBO app in general, it sucks and is slow. Every-time I wanted to get to my inbox it was a minute or two of waiting to load. Good idea is to print out specific information and put it on the fridge or table. I assume because its not a owner renting out his house and its a larger company this is why the personal experience didn't exist. Renter be warned!
Jesse M.
Stayed 3 nights in Jul 2022