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Holiday Inn Downtown - Mercy Area by IHG

3.0 star property
Travelers can savor American dishes and kids' meals with WiFi access while planning nearby adventures, then unwind at the indoor pool after downtown exploration

Choose dates to view prices

The Holiday Inn Downtown - Mercy Area puts visitors in the heart of city energy. Guests can enjoy a meal at Genevieve Restaurant, find a quiet moment with a book from the hotel's library, or take a refreshing swim in the indoor pool after a day of urban discovery.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is HK$1,033
HK$1,157 total
includes taxes & fees
13 Mar - 14 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Premium Room, 1 King Bed

Premium bedding, pillow-top beds, laptop workspace, blackout curtains

Premium Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Pillow menu
Premium bedding
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(15 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Pillow menu
Premium bedding
Pillow-top bed
  • City view
  • 288 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, pillow-top beds, laptop workspace, blackout curtains

Standard Room

8.0 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Pillow menu
Blackout curtains
Premium bedding
  • City view
  • 288 sq ft
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillow-top beds, laptop workspace, blackout curtains

Standard Room, 2 Double Beds

7.6 out of 10
Good
(44 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Pillow menu
Premium bedding
Pillow-top bed
  • 288 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.4 out of 10
Very good
(39 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Pillow menu
Premium bedding
  • 288 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

Premium bedding, pillow-top beds, laptop workspace, blackout curtains

Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Pillow menu
Premium bedding
Pillow-top bed
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Located in Des Moines, Holiday Inn Downtown - Mercy Area by IHG is in the city centre. Hoyt Sherman Place and Lauridsen Amphitheater are cultural highlights, and some of the area's popular attractions include Des Moines Civic Center and Iowa State Fairgrounds. Looking to enjoy an event or a match? See what's going on at Iowa Events Center or Casey's Center. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Des Moines travel guide
Map
1050 6th Ave, Des Moines, IA, 50314

What's nearby

  • The City Of Des Moines
    Iowa Events Center
    5 min walk - 0.4 km
  • Casey's Center
    10 min walk - 0.8 km
  • EMC Expo Center
    10 min walk - 0.8 km
  • Des Moines Civic Center
    16 min walk - 1.4 km
  • Hoyt Sherman Place
    18 min walk - 1.6 km

Getting around

  • Des Moines International Airport (DSM)
    20 min drive

Restaurants

  • McDonald's
    8 min walk
  • Jethro's Bbq All Stars
    13 min walk
  • Northern Vessel
    12 min walk
  • Pho 515
    8 min walk
  • Caribou Coffee
    13 min walk

About this property

Holiday Inn Downtown - Mercy Area by IHG

Hotel near Iowa Events Center
Located close to Community Choice Credit Union Convention Center and Casey's Center, Holiday Inn Downtown - Mercy Area by IHG provides a free return airport shuttle, a terrace and a library. The on-site American cuisine restaurant, Genevieve Restaurant, offers breakfast, lunch, dinner and children's meals. Free in-room WiFi, with a speed of 50+ Mbps, is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Buffet breakfast (surcharge), express check-out and express check-in
  • A ballroom, a front desk safe and ATM/banking services
  • 4 meeting rooms, a 24-hour front desk and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 251 rooms include comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Pillowtop mattresses and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and hairdryers
  • 32-inch LCD TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Street parking available
  • Free return airport shuttle from 7:00 AM to 10:30 PM at scheduled times
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 10.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cityscape Lounge
  • Genevieve Restaurant

Things to do

  • Gym
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 8,999 square feet of conference space

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 11.20 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 10.95 per person
  • Rollaway bed fee: USD 11.20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Downtown Mercy Area Hotel Des Moines
Holiday Inn Downtown Mercy Area Hotel
Holiday Inn Downtown Mercy Area Des Moines
Holiday Inn Downtown Mercy Area
Mercy Area By Ihg Des Moines
Holiday Inn Downtown Mercy Area
Holiday Inn Downtown Mercy Area an IHG Hotel
Holiday Inn Downtown - Mercy Area by IHG Hotel
"Holiday Inn Downtown Mercy Area an IHG Hotel"
Holiday Inn Downtown - Mercy Area by IHG Des Moines
Holiday Inn Downtown - Mercy Area by IHG Hotel Des Moines

Frequently asked questions

Does Holiday Inn Downtown - Mercy Area by IHG have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Holiday Inn Downtown - Mercy Area by IHG?

As of 11 Mar 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Downtown - Mercy Area by IHG on 13 Mar 2026 start from HK$1,033, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Downtown - Mercy Area by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Downtown - Mercy Area by IHG?

There is free parking nearby.

What time is check-in at Holiday Inn Downtown - Mercy Area by IHG?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Holiday Inn Downtown - Mercy Area by IHG?

Checkout is at 11 AM.

Does Holiday Inn Downtown - Mercy Area by IHG provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 7:00 AM to 10:30 PM at scheduled times.

Where is Holiday Inn Downtown - Mercy Area by IHG located?

Located in Downtown Des Moines, this hotel is within a 10-minute walk of Iowa Events Center and Community Choice Credit Union Convention Center. Casey's Center and Des Moines Civic Center are also within 1 mi (2 km).

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Reviews

Holiday Inn Downtown - Mercy Area by IHG Reviews

7.8

Good

8.4

Cleanliness

8.6

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 421 out of 1000 reviews
Rating 8 - Good. 265 out of 1000 reviews
Rating 6 - Okay. 164 out of 1000 reviews
Rating 4 - Poor. 86 out of 1000 reviews
Rating 2 - Terrible. 64 out of 1000 reviews

Reviews

10/10 Excellent

Deb

Liked: Cleanliness, staff & service
Convenient location. Friendly, helpful staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was very friendly and helpful. Shuttle to our event was very accommodating
Stayed 1 night in Oct 2025

10/10 Excellent

sharon

Liked: Amenities
Nice hotel and clean room
Stayed 1 night in Sep 2025

8/10 Good

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was bery clean the staff was amazing. Shuttle to and from our event was great. It is really way better than it looks from the outside! Would stay there again for sure!
Stayed 1 night in Oct 2025

4/10 Poor

Chrystina

Amenities were
Stayed 1 night in Nov 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, room comfort
Average room. Great location
Stayed 1 night in Oct 2025

10/10 Excellent

yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was pleasant and friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Madelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was beautiful! The staff was extremely accommodating
Stayed 3 nights in Aug 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable and convenient for attending a concert at the Casey's center. There is also a free shuttle that ran anywhere withing a 3-mile radius. Would stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Scot

Liked: Cleanliness, amenities
Everything was clean and staff weree very kind!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They provided a round-trip shuttle to the event center! Amazing service!
Stayed 1 night in Sep 2025

8/10 Good

Lori

Liked: Staff & service
Disliked: Property conditions & facilities
Appreciated shuttle service; staff was very nice. Parking was unacceptable
Stayed 1 night in Oct 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Open bar and restaurant for lunch. Especially when there is a big event at Casey Center.
Stayed 1 night in Sep 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
The parking lot was closed, so you had to park really far away and bring in your luggage.The restaurant and bar had weird hours. I liked that they had a free shuttle to the downtown area.
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff!
Stayed 1 night in Jun 2025

10/10 Excellent

Kaila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. Beds were comfortable. Only issues we had was the pool was so cold, our kids didn’t want to swim more than 15 minutes. One of our rooms didn’t have a microwave but they were adjoining so not a big deal for us.
Stayed 1 night in Oct 2025

6/10 Okay

erica

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Hotel was ok. Great location. NO PARKING!!! Parking structure totally closed with no warning. Had to pay for street parking
Stayed 1 night in Oct 2025

8/10 Good

Raven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this property to others. The staff was helpful and provided excellent customer service.
Stayed 2 nights in Jul 2025

6/10 Okay

Brian K

Liked: Cleanliness, staff & service, property conditions & facilities
First time staying here. Convenient location for driving to other locations, not so much for walking. Road noise is very loud for rooms facing expressway, even up on the 6th floor. Service was good.
Stayed 2 nights in Sep 2025

6/10 Okay

Mary

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Clean room, friendly efficient staff, nice bar/restaurant. Cold AC. PARKING LOT IS CLOSED.
Stayed 1 night in Sep 2025

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and friendliness
Stayed 1 night in Jun 2025

10/10 Excellent

Ryan J

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Jan 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Property well cared for. Breakfast wasn’t free, but quite enjoyable.
Stayed 5 nights in Jul 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great but the parking lot was closed and the pool was small for the size of the hotel.
Stayed 1 night in Jul 2025

8/10 Good

Erin

Liked: Cleanliness, staff & service
The hotel was very clean. Staff working the front desk were friendly, prompt. The restaurant had horrible service, my daughter’s food was burnt and by the time we were able to get our server’s attention, it was too late to order something else because we had somewhere to be. The server never asked if we wanted another drink. We would definitely stay at the hotel again but wouldn’t eat at Cityscapes.
Stayed 1 night in Sep 2025