Rating Details:
The property manager was very unhelpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
My sister's family and I have been coming to Holiday Surf every summer for the last 12 years. We have always enjoyed our stay, until this year. My understanding is that it's under new management. 12 years ago, it felt like a family oriented place, now--not so much. One of the main reasons that we have always stayed here is for Scott and the beach service. We have always paid for 3 sets of extra chairs and umbrellas to go along with the 2 complimentary sets. Scott has always gone out of his way to set them up together. This year on the first day that we got there, we asked if we could have a 5 top (all 5 together) and he said no-that the condo was at full capacity and he didn't know if he could sell any extra umbrellas all week. The one major thing going for Holiday Surf- is the fact that you can pay for extra umbrellas for the week and be all together and not have to wake up at 7 am to go place a towel on a chair. The beach was never anymore crowded this week than any other year. I understand that the sand is going away, but I do know that they pumped additional sand in a couple of years ago. The front desk closing at 7 was disappointing-the shuffle board stuff used to sit out so you could play between 7-9 but now you have to check it out. The condo really needs to add some low lighting (I know about the sea turtles) around the side walks because it is very dark when the lights go off at 9. We have never stayed in 118 and will not again. It was old and smelled moldy. The carpet is in terrible condition--and needs to be replaced. There was dust and dirt on the ceiling coming from a vent in the kitchen. I am not a high maintenance person, but this condo seriously needs some updating. We have always booked our next year's vacation on the last day of our vacation, but we did not this year because of vacation this year. We hope Holiday Surf makes some improvements, because we would love to come back, but will be looking to stay somewhere else next summer.