愛沙尼亞度假屋

「非常失望的住宿體驗。 我們於 8 月 31 日晚上約 22:00 抵達，入住後不到一小時便因實際住宿環境不適合而離開，從未在此過夜，後續四晚也完全沒有使用。 實際房間與照片給人的印象有明顯落差。房間昏暗、狹小，格局也很不理想。房內沒有空調，只有一個小風扇，但風扇運轉時噪音很明顯。房間整體非常不通風，空氣很悶；但如果開窗，又會聽到車輛加速及引擎聲，因此很難在房內安靜休息，根本無法好好睡覺。浴室非常小，就在床頭旁邊，通風效果也不佳，窗簾的遮光效果也不足。 房間整體維護狀況令人失望：沙發老舊且有污漬，洗手台下方的櫃子及抽屜明顯損壞、磨損嚴重，浴室地板有明顯污漬及水痕。浴巾也相當薄且老舊，整體清潔與維護品質都不佳。 最令人失望的是問題處理方式。我們在離開住宿的當下就立即向 Bob W 及 Expedia 反映，並多次聯絡尋求協助，但問題始終沒有得到任何實際處理或解決。 Expedia 後來甚至告知我們住宿方表示「沒有相關紀錄」，而 Expedia...

「I booked through Hotels.com so I couldn’t get the check in instructions for some reason. But their staff was super helpful over the phone. The place was AWESOME, they got everything you needed. The loft was so nice and clean, the bathroom was even better. Love it!!!!」

「Walking distance to Old Town and the Port」

「Staying at Bob W Ambassador is an excellent experience. The environment is perfect, and the support provided via WhatsApp is both effective and sufficient. I highly recommend that visitors choose to stay at Bob W Ambassador.」

「The property was very good. Clean and modern room and walkable from the airport which made it easy to get to. Unfortunately and I didn’t realize until late but I was sent the wrong pun」

「我們在這住了四晚，很舒服乾淨的民宿，樓下就有公車站」

「优点：1.桑拿小屋很划算，私人空间，一小时只要15欧 2.海景真的太美啦！ 3.如果住海景房的话，走几十秒就可以享受泳池和小温泉 实在很方便 4.门口有两个很不错的餐馆，上档次且美味 缺点： 1.如果住玻璃小屋的话网速不是很好 2.因为是中控暖气 所以没有办法调控，地暖太热了，晚上很难以入睡 3.checkin速度不佳，建议改进 4.厕所很小，不方便」

「地點相當好，就在舊城區中心，窗外的風景非常棒。公寓客廳相當大，有兩個洗手間，還有桑拿，性價比很高。」

「So if you don't mind sleeping above a bar on a street with 5 night clubs that are open until 4 am this is a good choice. We got little sleep due to all the noise. The bed was like a camp cot. The room is spacious and really cool because it's in a very old building. The host was very responsive when we needed」

「提供廚房用具及食具，真好！房間提供折凳，小心坐好，好容易坐下翻倒！」

「Very disappointing for service and place we stay. Dirty place, it mentioned they provide cleaning service everyday, but no one come to clean up. It also mentioned there are air conditioner but there are no this facility. We complained but they just said that this is hotel.com problem. They should contact Hotel.com but they didn’t. Design of our room is quite strange, we found difficulty to use the toilet. Receptionist need to improve english skill. Bad place to stay. Not recommend to all of you.」

「Mukavalla sijainnilla, rauhallinen ja siiti huoneisto. Vastasi odotuksia, ainoastaan majoituksen tarjoama Wifi oli heikohko, mutta liekkö vain huonoa tuuria sen kanssa. Kokonaisuutena oikein positiivinen kokemus ja palaan mielelläni.」

「Trångt om man är 5 personer. En bit att gå, men helt okej om vädret är bra.」

「乾淨舒適， 各項設備都很好， 服務人員 特別親切熱誠。」

「I booked last minute. So the communication was slow. Ended up calling the owner as the administrator was unreachable. For some reason, their check in / check out and other things link did not open on my US carrier phone. Ended up using an Estonian one (lucky I had one person with me who helped out). The apartment was tiny. Well set up. It served its purpose for our family. Best for 2 people only, but it had everything you’d need.」

「The accommodation was clean and tidy and felt homely with plants and ikea furniture. The supermarket and tram was very convenient and the beach and park walking distance. A good position for exploring old town etc. The area would suit young families or those on a lower budget as there weren't places to eat on the doorstep. It worked well for me visiting family nearby.」