Reception

Reviews of Hampton Inn Detroit/Roseville

2.5 out of 5
Hampton Inn Detroit/Roseville
33680 Gratiot Avenue, Clinton Township, MI

Reviews

8.6

Excellent

Rating 10 - Excellent. 510 out of 902 reviews" "
Rating 8 - Good. 237 out of 902 reviews" "
Rating 6 - Okay. 82 out of 902 reviews" "
Rating 4 - Poor. 38 out of 902 reviews" "
Rating 2 - Terrible. 35 out of 902 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
What I liked was the professionalism of the front desk. They were very polite, knowledgeable, and accommodating.
Stayed 2 nights in Apr 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As usual, this was a great place to stay!
Stayed 1 night in Mar 2024

10/10 Excellent

Kreshnik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Rochelle

Stayed 2 nights in Mar 2024

10/10 Excellent

Latoya

Stayed 1 night in Mar 2024

10/10 Excellent

Elizabeth

Travelled with family
Very nice hotel, perfect for a one night stay while visiting friends in the area. Would stay again.
Stayed 1 night in Mar 2024

8/10 Good

Joel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Breakfast was horrible but everything else was great
Stayed 2 nights in Mar 2024

10/10 Excellent

Antuanett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Safe and quiet
Stayed 2 nights in Mar 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

James

Stayed 2 nights in Feb 2024

8/10 Good

Rochelle

Stayed 1 night in Feb 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Dec 2023

10/10 Excellent

Adron

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Feb 2024

2/10 Terrible

Terita

Travelled with partner
Very noisy couldn’t relax
Stayed 1 night in Feb 2024

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Staff good and responsive
Stayed 2 nights in Feb 2024

10/10 Excellent

MICHAEL P

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice place.
Stayed 2 nights in Feb 2024

6/10 Okay

Khurrum

Travelled with family, Business traveller
Liked: Staff & service
The rooms and the property were not properly clean. Breakfast was below average. The breakfast gentleman was not helpful or courteous at all. He would be on his phone and give a look like not to be bothered. 2/11/24, 8:45 AM he said no syrup for French toast. Garbage food and !!!! The front staffs were beyond amazing. Very nice and helpful all the time. I checked in on 2/8/24 at 1PM, the front person was beyond amazing. Ms. Shelly on the front desk was amazing as well.
Stayed 3 nights in Feb 2024

10/10 Excellent

Damar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and great safe
Stayed 1 night in Feb 2024

4/10 Poor

Nick

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk was very nice and professional, but, the tv DID NOT work and after several failed attempts by the front desk to reboot it I just gave up and called it a night. It’s not the supervisor’s fault, but, for $150 I expect a tv to work and not to have to switch rooms. I had already unloaded 15 boxes into the room for a convention I’m attending. I’m not interested in being inconvenienced by having to move to a whole other room, repack my belongings etc. it’s not just an overnight bag, it’s two of us with a couple dozen boxes of merchandise. The facility was clean and the staff friendly, otherwise.
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay
Stayed 1 night in Feb 2024

10/10 Excellent

Angela

Stayed 1 night in Jan 2024

4/10 Poor

Amanda

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Jan 2024

8/10 Good

Connie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with comfortable room. Several concerns: the elevator is a long walk away (important for disabled guests like my husband); the bathroom faucet was difficult to shut off; and I spotted a hotel worker (front desk staff) using a handicapped parking spot (no tag, no apparent handicap). this last was disconcerting, as there were only four handicapped parking spots to begin with. Overall a good place to stay.
Stayed 2 nights in Jan 2024

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Danielle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service..soon as we walked in the door we received a friendly greeting. Very clean rooms. Staff was always cleaning different areas
Stayed 1 night in Jan 2024

10/10 Excellent

August

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It borders a Cemetary.
Stayed 1 night in Jan 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Gwendolyn

Stayed 2 nights in Jan 2024

10/10 Excellent

Terri, Lansing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant experience.
Stayed 2 nights in Dec 2023

8/10 Good

John

Stayed 2 nights in Dec 2023

10/10 Excellent

Dana

Stayed 3 nights in Dec 2023

6/10 Okay

Lenn

Liked: Staff & service
Disliked: Property conditions & facilities
Christmas stay gone bad!
Your hotel could use a little TLC. Things like the back entry door doesn’t securely lock, the toilet paper holder in our room was not even screwed to the wall. Your free continental breakfast was disappointing, no pastries and the oatmeal was runny as soup. Staff was very friendly and assisted use when we complained about our loud and noisy neighbors at 1:00 in the morning. You should implement a quite hour, similar to a camp ground. 3 out of 4 nights we had issues with loud and rude neighbors.
Stayed 4 nights in Dec 2023

2/10 Terrible

Kyle

Stayed 1 night in Dec 2023

10/10 Excellent

Kathy

Stayed 10 nights in Oct 2023

10/10 Excellent

Jennifer, Milan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town for a school competition. The location was close to the venue, with plenty of stores nearby for last-minute wants/needs. The staff was friendly and patient with our pre-teens while they purchased snacks from the lobby store.
Stayed 2 nights in Dec 2023

10/10 Excellent

Sandra

Stayed 3 nights in Dec 2023

10/10 Excellent

Stephanie R

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Erick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Sheena

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have visited this location twice now. Both times I’ve felt safe and welcomed. Thank you to the staff for always being positive and polite. Beds are comfortable and rooms are clean. Breakfast in the morning is always good, waffle flavors are delicious.
Stayed 1 night in Dec 2023

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities
Likes:quiet, spacious room and shower. The room could have been cleaner. The heating/ac unit was dirty. Need to update the iron. Overall I would recommend staying there.
Stayed 1 night in Dec 2023

8/10 Good

Alexandria

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Room was nice. Breakfast was good and stocked well. Staff was very friendly. Only downside was when i moved the bed to look for something i noticed crumbs and trash all behind the bed on the box spring which was gross
Stayed 1 night in Dec 2023

8/10 Good

Roseanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean the hotel staff is nice. The pool was a lil chilly, but the whirlpool was really relaxing
Stayed 1 night in Dec 2023

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good but the water pressure in the shower. It was very low.
Stayed 1 night in Nov 2023

10/10 Excellent

Marin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

CONSTANCE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Mamun

Liked: Cleanliness, staff & service, property conditions & facilities
Clean!!!
Stayed 3 nights in Nov 2023