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Reviews of MotorCity Casino Hotel

4.5 out of 5
MotorCity Casino Hotel
2901 Grand River Ave, Detroit, MI

Reviews

8.4

Very good

Rating 10 - Excellent. 1849 out of 3187 reviews" "
Rating 8 - Good. 656 out of 3187 reviews" "
Rating 6 - Okay. 326 out of 3187 reviews" "
Rating 4 - Poor. 167 out of 3187 reviews" "
Rating 2 - Terrible. 189 out of 3187 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Will & April, Romulus

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
I would have thought it would’ve been cleaner than it was. I was disappointed I needless to say
Stayed 3 nights in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from MCCH Management on 5 May 2024
We can’t wait to have you return!

10/10 Excellent

Nasir

Great
Stayed 1 night in May 2024
Response from MCCH - Management on 4 May 2024
Thanks for your feedback.

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from MCCH Management on 5 May 2024
Thank you for taking the time to rate your stay. We're glad you had a positive experience!

10/10 Excellent

monique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and hotel was very clean
Stayed 1 night in Apr 2024
Response from MCCH - Management on 3 May 2024
Thanks for your feedback.

10/10 Excellent

Edmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and staff!! Would definitely recommend! A
Stayed 2 nights in Apr 2024
Response from MCCH Management on 3 May 2024
Thank you for taking the time to review your stay. We're glad you had a positive experience!

10/10 Excellent

Lakeisha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and well kept. Even tho I lost my money at the casino lol I still had a blast.
Stayed 1 night in Feb 2024
Response from MCCH - Management on 2 May 2024
Thanks for your feedback.

10/10 Excellent

Christal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous room a very fun night !
Stayed 1 night in Jan 2024
Response from MCCH Management on 2 May 2024
Thank you for taking the time to review your stay. We're glad you had a positive experience!

10/10 Excellent

Ericka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay. Room was clean and the parking was convenient
Stayed 1 night in Apr 2024
Response from MCCH Management on 2 May 2024
Our ears are ringing! Thanks for the kind words; we’ll be waiting for your return.

8/10 Good

Carol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I was very pleased that the majority of the property is non-smoking.
Stayed 1 night in Apr 2024
Response from MCCH Management on 2 May 2024
Thank you for taking the time to rate your stay.

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convent location to Little Caesar’s Arena
Stayed 1 night in Apr 2024
Response from MCCH Management on 2 May 2024
Thank you for taking the time to review your experience. We're happy to hear you enjoyed your stay, and we hope to welcome you again soon.

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The MotorCity is my go-to hotel for Detroit. Amazing place!
Stayed 1 night in Mar 2024
Response from MCCH Management on 1 May 2024
Our ears are ringing! Thanks for the kind words; we’ll be waiting for your return.

10/10 Excellent

Joseph, Mechanicsburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at this hotel about six times a year. I love the hotel.
Stayed 1 night in Apr 2024
Response from MCCH - Management on 1 May 2024
Thanks for your feedback.

4/10 Poor

Dawn

Disliked: Cleanliness, property conditions & facilities
Parking was horrible and not easy to find our way in
Stayed 1 night in Mar 2024
Response from MCCH - Management on 1 May 2024
Thanks for your feedback.

10/10 Excellent

Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MotorCity stepped up the game when it comes to superior service! The staff, starting with the valets, to the front desk, security, and housekeeping, are friendly and helpful. The hotel is clean and well-decorated. The food court has some great options. The deep-soak tub and walk-in shower are amazing and relaxing. Another added perk is the Starbucks coffee in the room! We will definitely be back!
Stayed 2 nights in Apr 2024
Response from MCCH - Management on 1 May 2024
Thanks for your feedback.

10/10 Excellent

gerard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place overall
Stayed 3 nights in Apr 2024
Response from MCCH Management on 30 Apr 2024
Thank you for taking the time to review your stay. We're glad you had a positive experience!

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was really good & not as pricey as you would expect. The staff were all wonderful & the property was beautiful & we felt very safe. Too many amenities to state. Highly recommend!
Stayed 3 nights in Apr 2024
Response from MCCH Management on 30 Apr 2024
Thank you for taking the time to leave such a kind review. We're happy you enjoyed your stay with us!

8/10 Good

Donika

Liked: Cleanliness, staff & service, property conditions & facilities
THEY WERE NEAR THINGS TO DO AND THEY HAVE SHUTTLE TRANSPORTATION
Stayed 2 nights in Apr 2024
Response from MCCH Management on 30 Apr 2024
Thank you for taking the time to review your experience. We're glad we could provide a convenient place to stay!

10/10 Excellent

Netra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice
Stayed 1 night in Apr 2024
Response from MCCH Management on 29 Apr 2024
Thank you for taking the time to review your stay. We're glad you had a positive experience!

6/10 Okay

Rosemary

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel staff members were extremely kind and helpful. Hotel needs an upgrade! The casino was absolutely filthy! Only one dining area open for late night crowds.
Stayed 1 night in Apr 2024
Response from MCCH Management on 29 Apr 2024
Thank you for taking the time to review your experience. We will be addressing your concerns.

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2024
Response from MCCH Management on 28 Apr 2024
Thank you for taking the time to rate your experience. We're glad you enjoyed your stay!

8/10 Good

Corrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from MCCH Management on 30 Apr 2024
Thank you for taking the time to rate your stay. We're happy you had a positive experience!

10/10 Excellent

Shadrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from MCCH Management on 30 Apr 2024
Thank you for taking the time to rate your stay. We're glad you had a positive experience!

10/10 Excellent

Brittney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice and spacious Shuttle to downtown was great Would be better if it ran later
Stayed 1 night in Apr 2024
Response from MCCH Management on 28 Apr 2024
Our ears are ringing! Thanks for the kind words; we’ll be waiting for your return.

10/10 Excellent

Kathryn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone on the staff we encountered was helpful, friendly and smiling.
Stayed 1 night in Apr 2024
Response from MCCH Management on 27 Apr 2024
Thank you for taking the time to leave such a kind review. We're so happy you enjoyed your stay!

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved their shuttle service. Came in handy for the draft.
Stayed 1 night in Apr 2024
Response from MCCH Management on 27 Apr 2024
Our ears are ringing! Thanks for the kind words; we’ll be waiting for your return.

10/10 Excellent

shawna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are always nice and clean
Stayed 1 night in Apr 2024
Response from MCCH Management on 26 Apr 2024
Our ears are ringing! Thanks for the kind words; we’ll be waiting for your return.

8/10 Good

Scott

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from MCCH Management on 26 Apr 2024
Thank you for taking the time to review your stay.

10/10 Excellent

alyta, Farmington hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My happy place
Stayed 1 night in Apr 2024
Response from MCCH Management on 25 Apr 2024
Thank you for taking the time to leave such a kind review. We're so happy you enjoyed your stay!

6/10 Okay

Whitney

Travelled with group
Liked: Cleanliness
Disliked: Amenities
The rooms were spacious and quiet. We had a view of the bridge to Canada, and the hotel is right off the highway. Food options are not great and casino is subpar. We went for a show at Sound Bar which is in the hotel complex. But not a great venue and the egomaniac security was tiresome.
Stayed 1 night in Apr 2024
Response from MCCH Management on 23 Apr 2024
Thank you for taking the time to share feedback.

10/10 Excellent

Robert

Travelled with family
Your staff were extremely helpful and courteous, including the maids.
Stayed 1 night in Apr 2024
Response from MCCH Management on 22 Apr 2024
Thank you for taking the time to share your feedback. We're glad you enjoyed your stay!

10/10 Excellent

Adrienne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Motor City because I was going to a concert at Little Ceasars Arena and I loved that they had a shuttle going from the hotel to the arena. My room was clean and comfy. The lighting in the bathroom could have been better.
Stayed 1 night in Apr 2024
Response from MCCH Management on 23 Apr 2024
Thank you for taking the time to review your stay. We're glad you had a positive experience!

6/10 Okay

Jeremy

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from MCCH - Management on 27 Apr 2024
Thanks for your feedback.

6/10 Okay

Tiffany, Oak park

Travelled with family
Disliked: Cleanliness, amenities
We stayed for two nights. The bathroom was kind of dirty. The floor in the bathroom had hair, rhinestones from a finger nail and the bedroom area was not vacuumed Their were bitten off finget nails next to the bed.
Stayed 2 nights in Apr 2024
Response from MCCH Management on 23 Apr 2024
Thank you for taking the time to leave feedback. We will be addressing your concerns.

10/10 Excellent

Byron

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great job guys
Stayed 1 night in Apr 2024
Response from MCCH Management on 23 Apr 2024
We can’t wait to have you return!

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 2 nights in Apr 2024
Response from MCCH Management on 22 Apr 2024
Thank you for taking the time to review your stay. We're glad you had a positive experience!

8/10 Good

CHRISTOPHER JAMES

Travelled with group
Disliked: Staff & service
Unfriendly front desk staff. A long line to check in. D
Stayed 1 night in Apr 2024
Response from MCCH Management on 21 Apr 2024
Thank you for reviewing your stay. We will address your concerns.

10/10 Excellent

Crystal, Bourbon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Property is fun.
Stayed 1 night in Apr 2024
Response from MCCH Management on 21 Apr 2024
Thank you for taking the time to rate your stay. We're glad you had a positive experience!

10/10 Excellent

Sterling

Liked: Cleanliness, staff & service, property conditions & facilities
Very much enjoyed the help I received from the bell hops
Stayed 1 night in Apr 2024
Response from MCCH Management on 21 Apr 2024
Thank you for taking the time to rate your stay. We're glad you had a positive experience!

10/10 Excellent

Pasquale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from MCCH Management on 21 Apr 2024
Thank you for taking the time to rate your stay. We're glad you had a positive experience!

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very warm and welcoming! They were attentive and helpful.I loved my room. I enjoyed my stay and would stay here again.
Stayed 2 nights in Apr 2024
Response from MCCH Management on 20 Apr 2024
Thank you for taking the time to leave such kind feedback! We're happy you enjoyed your stay with us.

4/10 Poor

Adam

Disliked: Cleanliness, staff & service
Bugs were found in a room rented by another group in our party
Stayed 1 night in Apr 2024
Response from MCCH - Management on 20 Apr 2024
Thanks for your feedback

10/10 Excellent

Aimee

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle service
Stayed 1 night in Apr 2024
Response from MCCH - Management on 19 Apr 2024
Thanks for your feedback.

6/10 Okay

Susan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Beds were not comfortable.our room 2 years ago were much better. Staff was nice.no free play offered or a card to play in the casino
Stayed 2 nights in Apr 2024
Response from MCCH Management on 19 Apr 2024
Thanks for your feedback. We will address your concerns.

10/10 Excellent

Yarek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Hotel! The staff were wonderful and shuttle bus service was convenient for our concert at Little Caesar’s Palace. Would recommend.
Stayed 1 night in Apr 2024
Response from MCCH Management on 19 Apr 2024
Thank you for reviewing your stay. We're glad to hear you had a positive experience!

8/10 Good

Johnnette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from MCCH Management on 19 Apr 2024
Thank you for sharing your feedback with us!

8/10 Good

Nykia

Liked: Cleanliness, staff & service, property conditions & facilities
I only wish there were more vegan food options at the restaurants, other than that I enjoyed my stay.
Stayed 2 nights in Apr 2024
Response from MCCH Management on 19 Apr 2024
Thank you for sharing your feedback with us!

10/10 Excellent

Danielle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing!
Stayed 1 night in Apr 2024
Response from MCCH Management on 18 Apr 2024
Glad you enjoyed your stay!

10/10 Excellent

Novie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from MCCH Management on 19 Apr 2024
Thank you for reviewing your stay. We're glad to hear you had a positive experience!

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay to see game at LCA
Stayed 1 night in Apr 2024
Response from MCCH - Management on 17 Apr 2024
Thanks for your feedback.