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迪爾伯恩萬豪酒店的評價

4 out of 5
迪爾伯恩萬豪酒店
20301 Oakwood Blvd, Dearborn, MI

評價

8.8

優異

10 分評分，優異；557 則評價中有 328 則" "
8 分評分，不錯；557 則評價中有 135 則" "
6 分評分，一般；557 則評價中有 61 則" "
4 分評分，欠佳；557 則評價中有 17 則" "
2 分評分，很差；557 則評價中有 16 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

8.2/10 

設施服務

8.6/10 

住宿狀況

8.2/10 

環保程度

評價

2/10 很差

Dale D

伴侶同遊
讚好：整潔度
不滿：設施服務和住宿狀況
Absolutely terrible hotel, however, is closing in a week for renovations (and still charging full price)...room was beat down, paint chipped and coming off the ceiling, either 93 degrees or 50....we left at 7am in a snowstorm just to get out of there...
於 2023 年 1 月住了 1 晚

10/10 優異

margaret

讚好：整潔度、職員與服務、設施服務和住宿狀況
Place and people excellent.
於 2023 年 1 月住了 1 晚
Nancy 於 2023年1月14日的回應
Dear MARGARET,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 優異

Amos

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
All the best in the renovation!
於 2022 年 12 月住了 1 晚
Nancy 於 2022年12月23日的回應
Dear Mr. Amos, Thank you so much Mr. Amos. I hope you enjoyed your stay with us. Thank you, Nancy

10/10 優異

Teresa

讚好：住宿狀況
The
於 2022 年 12 月住了 2 晚
Nancy 於 2022年12月23日的回應
Dear TERERSA,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 優異

Kimberly

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful and full of history.
於 2022 年 12 月住了 1 晚
Nancy 於 2022年12月22日的回應
Dear KIMBERLY,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 不錯

Kathleen

多人同遊
讚好：整潔度、職員與服務和客房舒適度
於 2022 年 12 月住了 1 晚
Nancy 於 2022年12月3日的回應
Dear Kathleen, On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 不錯

Sizhu

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
Love the history of the hotel. The bathroom and vent were very dusty. Old carpet made us sneeze and cough all night. The property was very beautiful however and close to the museum.
Nancy 於 2022年11月8日的回應
Dear Sizhu,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 優異

Lisa a

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Elegant historic hotel
於 2022 年 10 月住了 2 晚
Nancy 於 2022年10月30日的回應
Dear Lisa,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 優異

brian

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice place to stay .
於 2022 年 10 月住了 3 晚
Nancy 於 2022年10月30日的回應
Dear Brian,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 優異

真實旅客

多人同遊
讚好：整潔度、住宿狀況和客房舒適度
於 2022 年 10 月住了 1 晚
Nancy 於 2022年10月30日的回應
Hello,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 優異

Robert

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 10 月住了 1 晚
Nancy 於 2022年10月30日的回應
Hello,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 10 月住了 1 晚
Nancy 於 2022年10月30日的回應
Hello,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 一般

Chris

於 2022 年 9 月住了 1 晚

4/10 欠佳

Robert (Menlo Park)

伴侶同遊
讚好：整潔度
不滿：職員與服務和設施服務
Argumentative front desk staff
於 2022 年 9 月住了 7 晚
Nancy 於 2022年10月30日的回應
Dear Robert,Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 優異

Anita

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
A beautiful historic property. Well maintained. Wonderful spacious grounds, immaculately cared for. Very quiet, as if you were a guest at a country estate and yet very well priced. Unless you have mobility issues, it is within easy walking distance to the Henry Ford museum and downtown Dearborn. A wonderful wedding venue. Definitely recommend this property.
於 2022 年 8 月住了 5 晚
Nancy 於 2022年10月30日的回應
Dear Anita,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 優異

Timothy

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 9 月住了 1 晚

6/10 一般

William

伴侶同遊
Ive stayed at the Dearbirn Inn on visits to the area for many years. The Inn is delightful but needs refurbishment.
於 2022 年 8 月住了 1 晚
Nancy 於 2022年10月30日的回應
Dear William,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 不錯

Nicole

於 2022 年 8 月住了 1 晚

6/10 一般

Edward

讚好：整潔度、職員與服務和住宿狀況
This place needs to turn up the temp, allow guests to adjust the temp in the room, and they need to provide higher quality pillows that are firm and supportive. For the price; not a good deal to stay here.
於 2022 年 8 月住了 3 晚

8/10 不錯

Kimberly

多人同遊
讚好：職員與服務和設施服務
The small homes..i reserved 2 rooms at the same time.hoping they would b closer together..next time i will specify. The smell in the rooms was old and musty notvery welcoming...
於 2022 年 8 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和客房舒適度
Ford Museum
Our room was outdated. Pool area outdated as well. The tub drained slowly and the cleanliness of the ice container lid was questionable. Onsite restaurant was very good as was the staff!
於 2022 年 8 月住了 2 晚

8/10 不錯

Tom

家人同遊, 多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 8 月住了 1 晚

10/10 優異

Michael

於 2022 年 8 月住了 1 晚

10/10 優異

Barry

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Grand and Comfortable
Classy somewhat elegant grand style nicely appointed. Very comfortable. Very convenient to Ford Museum, Greenfield Village, FoMoCo. Fairlane Estate, places to eat and more.
於 2022 年 7 月住了 2 晚

10/10 優異

Carol

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 7 月住了 6 晚

2/10 很差

Charles

商務旅客
不滿：職員與服務和住宿狀況
Dearborn Inn the con artist
I’m so disappointed. I normally don’t leave remarks but after what this hotel did to me I have to warn others. I paid for the room through hotels.com and Deerborn Marriott ended up charging my credit card again for the same room. I called hotel.com they said they would take care of it and they have not. I am still trying to get my money back where Dearborn Inn Charge me for room that I already paid hotel.com for.
於 2022 年 3 月住了 9 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Friendly Atmosphere
Staff at registration and restaurant were friendly and efficient. Bed was very comfortable.
於 2022 年 7 月住了 1 晚

4/10 欠佳

C (Chagrin Falls)

讚好：職員與服務
不滿：設施服務和住宿狀況
Great: check in & out staff, history, location. Bad: very noisy ice machine throughout the night (most place machines in own area with a door), 4' of wallpaper was curled up over bed about 6", peeling paint in bathroom and exterior upkeep. No WIFI, no WIFI instructions, no room service menu, long hairs on tub, tub narrow without curved curtain rod to keep curtain off arms. Bed was comfortable.
於 2022 年 7 月住了 1 晚

8/10 不錯

Mason S (Shawnee)

家人同遊
讚好：整潔度、設施服務和住宿狀況
OlIt was very nice. The food in the restaurant was good BUT the servers were woefully overworked. It took 30 min to get a table, 30 min to get server and about 20 to order. When it was all done, about 2 hours. I felt sorry for the server, she had to do everything and. She was worn to a frazzle. I tipped well, she tried.
於 2022 年 7 月住了 5 晚

2/10 很差

GHAZALA

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
Really bad and dirty rooms bed bugs are in every room
於 2022 年 7 月住了 4 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Trip to Mackinaw Island
I had a comfortable stay except the air conditioning unit was difficult to get a comfortable temperature.
Ford Museum
Ford Museum
Ford Museum
於 2022 年 7 月住了 2 晚

10/10 優異

Glenn (Benicia)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was extremely friendly and accommodating. The grounds and hotel both were very nice and I would definitely stay there again.
於 2022 年 7 月住了 3 晚

10/10 優異

Marjorie

讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved the whole experience. Only thing I would have liked to see was earlier swimming pool opening for lap swim exercise.
於 2022 年 6 月住了 5 晚

6/10 一般

Dianna

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Beautiful property and common areas, rooms not so much. It is a historic property and the rooms show it. They told us the breakfast was not included and we understood that so we expected more than the usual hotels free breakfast but it was worse. Same buffet but food was cold and eggs were rubbery. No where did they post the price so we were shocked when the bill was $44 for 2 people. Place would be good for conventions or meetings but not for the vacationer.
於 2022 年 6 月住了 2 晚

10/10 優異

sarah (traverse city)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel and grounds were beautiful. The staff was very friendly and the location is perfect for a visit to The Henry Ford and Greenfield village.
於 2022 年 6 月住了 1 晚

6/10 一般

Robert (Ellicott City)

伴侶同遊
讚好：整潔度和職員與服務
於 2022 年 6 月住了 6 晚

4/10 欠佳

bridget

家人同遊
不滿：整潔度、設施服務和住宿狀況
Seemed run down. In the area near lobby heading towards outside area the lamp shades were shredded, filthy and warped. The area didn’t look very nice. Hardly any plugs to charge &/or use laptop, etc in sitting areas. It didn’t look tended to in many areas.
於 2022 年 6 月住了 3 晚

8/10 不錯

Carole

讚好：整潔度、職員與服務和住宿狀況
於 2022 年 6 月住了 2 晚

2/10 很差

Ara

家人同遊, 多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Location, historical landmark. Poor service,broken heater, noisy room, poor isolation.
於 2022 年 6 月住了 1 晚

10/10 優異

John

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 5 月住了 1 晚

2/10 很差

ahmad

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Nothing
於 2022 年 5 月住了 2 晚

10/10 優異

Jose

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 5 月住了 2 晚

8/10 不錯

James

伴侶同遊
讚好：整潔度和職員與服務
Unique, Clean, Quiet Old World Charm. Will be sure to stay here again.
於 2022 年 5 月住了 3 晚

8/10 不錯

David

家人同遊, 商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 5 月住了 2 晚

6/10 一般

Salwa (Huntsville)

讚好：職員與服務
The main property was nice.
於 2022 年 5 月住了 6 晚

10/10 優異

Sydney

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 5 月住了 1 晚

2/10 很差

Paul

讚好：整潔度
不滿：職員與服務、設施服務和住宿狀況
於 2021 年 11 月住了 1 晚

4/10 欠佳

Maria

家人同遊
讚好：整潔度
不滿：住宿狀況
We recently stayed at the Dearborn Inn and had a wonderful experience. This past weekend we came back and were disappointed with the accommodations. Our past stay was in the main building that had an elevator. This last weekend we were put in another building that had no elevator. My mom uses a cane and when I called to see if we could switch rooms, I was told they were full and that it was a historic hotel and I should have specified that I needed a room with an elevator. As I am not a historic hotel expert, why would I know that I needed to request that? My past experience was that there was an elevator and most building codes require buildings to be handicapped accessible. Once we were resigned to the fact that we were stuck in the room, we then turned to the heat issue. The room was 74 degrees and the air conditioning was not working. I called down and asked about that and when maintenance came up, we were told to open the window and handed a fan. So, to sum it up, my 74 year old mother that walks with a cane had to climb up 3 flights of stairs to get to the room and it was so hot it was hard to sleep. Again, our past experience was excellent, this time was a disappointment.
於 2022 年 4 月住了 2 晚

10/10 優異

Paul

Excellent
As always an amazing stay! The comfortable beds, later checkout time, and wonderful custumer service, keep us coming back.
於 2022 年 4 月住了 1 晚

10/10 優異

Ann

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful property but our room lacked a closet or place to hang clothes. Otherwise, great.
於 2022 年 4 月住了 1 晚