Devens hotels from HK$626

"Food in general lacks of fresh fruit and veggies. At lunchtime only have a ceasar salad as an option. In the evening, the buffet has a couple of salads, they were ok. The look and feel of the place is like Las Vegas for kids,in the main building. My room for 6 was very comfortable and clean "

"A truly marvelous place. It is steeped in history and lovingly preserved by a dedicated staff. Also, excellent food!"

"Yes"

"The room heater is not heating; change the three rooms. The refrigerator is very noisy, the toilet is leaking, and it is noisy. Breakfast is almost the same every day."

"It looked clean smell like something died there. I was disappointed I do not recommend it has bedbugs!! I left after 20 minutes of arriving!! "

"Even though we were booked for two nights, the room was not supplied with any additional towels or offered during check in. Kids were running up and down the hallway most of the evening as well as riding the elevator to each floor. Management did not intervene nor did the parents who were taking up the entire downstairs common area with their party. Plenty of booze and late nights loud convo as the children ran wild. The TV was outdated, only cable and the bathroom in our room was clearly not cleaned very well prior to our stay. It was a below average experience for my first time in the area. While the surrounding shopping center/dining options were a plus, I would advise booking somewhere else and paying the difference. "

"Staff were wonderful. Room was nice and quiet! We had a wonderful time. "

"Not much to say the check-in was smooth and easy.Just like it is every time I stay. Room was clean staff is friendly."

"Fire alarm went off at 2:00 am. Staff didn't provide any instruction or input to the situation. After the fire department arrived, the alarm was shut off . We were told that it was problem in the mechanical room. Hotel did absolutely nothing to compensate for the situation. Having an important meeting the next day and being awaken in the middle of the night made the next day challenging. I would have thought the hotel would have comp'd breakfast or something. My takeaway is the customer experience doesn't matter as long as you pay the bill. "