“to be five-star. The staff were generally unwelcoming and often impolite; hardly anyone smiled, and even the most basic level of service you would expect from a three-star hotel was missing.
There is only one restaurant, which they say needs to be booked in advance, making the whole experience unnecessarily complicated for hotel guests. We also felt that local Albanian guests were treated noticeably more warmly than foreign tourists, which left a very unpleasant impression.
The facilities are……
“Cannot fault this place at all, it’s absolutely wonderful. Stayed for four nights. Staff were incredibly welcoming and smiley, on hand 24/7 to help with anything. Room was immaculate with everything you could need, air-con was a godsend! Lovely balcony to sit out on in the morning with a coffee. The pool area was fantastic, not the biggest but that made it more cosy, felt more like a private pool at times! It was really peaceful and quiet. Great location as it’s set back from the main road so……
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